2010 Braun Town And Country

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE KEY INDEPENDENTLY MOVED IN THE IGNITION SWITCH FROM ON TO ACC, CAUSING THE VEHICLE TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE SO THERE WERE NO REPAIRS PERFORMED. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE THE DEALER HAD NOT STATED WHAT WAS CAUSING THE PROBLEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) BUT THE MANUFACTURER WAS UNABLE TO IDENTIFY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500. UPDATED 08/31/11 *BF UPDATED 09/09/11

TOWN AND COUNTRY - SHUT OFF WHILE ON HIGHWAY WHILE DRIVING MY WIFE AND 2 YR OLD CHILD, MY 1 YEAR OLD T&C SHUT OFF WHILE DRIVING (~45-50 MPH) ON THE HIGHWAY. I LOST ALL POWER TO THE CAR (INCLUDING POWER STEERING) AND WAS FORTUNATE ENOUGH TO GET TO THE SHOULDER WITH OUT INCIDENT. I PUT THE CAR IN PARK AND IMMEDIATELY STARTED THE CAR UP AND WE CONTINUED ON OUR WAY. IT WASN'T UNTIL LATER THAT NIGHT, I REMEMBERED A RECALL NOTICE ON THE T&C I READ ON THE NEWS, IN MARCH. UNFORTUNATELY, WE HAVE NOT HEARD OF WHEN THIS WILL BE FIXED. THIS COULD HAVE CAUSED A VERY BAD CRASH AND WE NOW QUESTION THE SAFETY OF THE FAMILY WHILE IN THE VEHICLE. I AM THE PARENT OF TWO YOUNG CHILDREN AND WE PURCHASED THE T&C WITH ITS REPUTATION OF SAFETY IN MIND. I WILL BE CONTACTING THE DEALER IMMEDIATELY IN THE MORNING, BUT I AM READING MANY COMPLAINTS OF THE SAME ISSUE. DOES SOMEONE HAVE TO GET INJURED OR KILLED BEFORE THIS REPEAT ISSUE GETS TAKEN SERIOUSLY? *TR

CAR LOSES POWER WHILE DRIVING IF KEY IS BUMPED OR IF CAR HITS A BUMP KEY IS EASILY PUT IN THE ACCESSORY POSITION AND CAR LOSES ALL POWER. THIS HAPPENED WHEN THE KEYCHAIN WAS BUMPED IN THE MIDDLE OF AN INTERSECTION, ANOTHER TIME WHILE MAKING A LEFT TURN, AND ANOTHER TIME WHILE DRIVING ABOUT 25MPH. THIS IS EASILY DUPLICATED BECAUSE WHILE DRIVING I HAVE BEEN ABLE TO TURN THE KEY TO THE ACCESSORY POSITION AND IT LOSES ALL POWER. MY CONCERN IS THAT THIS WILL HAPPEN WHILE DRIVING ON THE FREEWAY AND A SERIOUS ACCIDENT WILL HAPPEN.

WHILE ON VACATION WE RENTED A 2010 CHRYSLER TOWN & COUNTRY MINI VAN FROM ENTERPRISE SAN ANTONIO INT'L AIRPORT LOCATION. WE PICKED UP THE VEHICLE ON 04/05/2011. WE DROVE THE VEHICLE TO LAREDO TEXAS. AFTER 4 DAY DRIVING THE VAN, WE PARKED IT AT THE LOCAL MALL, GOT OUT OF THE VEHICLE, WALKED INTO THE MALL WHEN THE RENTAL VEHICLE ENGINE BURST INTO FLAMES. THERE WAS A LOUD SOUND, WHICH WAS THE FRONT WINDSHIELD EXPLODING, A CLOUD OF SMOKE THEN APPEARED, AND SECONDS LATER THERE WERE HUGE FLAMES COMING OUT OF THE ENGINE. THIS RESULTED IN TOTAL LOSS OF THE VEHICLE ALONG WITH ALL OF OUR PERSONAL BELONGINGS. LUCKILY WE HAD JUST EXITED THE VEHICLE SO WE WERE NOT INJURED OTHER THAN BEING TRAUMATIZED BY THE ENTIRE EVENT. THERE WAS NO SIGNS THAT THERE WAS ABOUT TO BE AN EXPLOSION. THE VEHICLE HAD NOT OVERHEATED, AND THERE WERE NO SMELLS IN OR COMING FROM THE VEHICLE. WE HAD SIMPLY PARKED THE VEHICLE RIGHT BEFORE IT EXPLODED. THE LOCAL POLICE DEPT AND FIRE DEPARTMENT ARRIVED ON THE SCENE VERY QUICKLY TO PUT OUT THE BLAZE. CHRYSLER AND OUR PERSONAL INS COMPANY HAVE COMPLETED AN INSPECTION OF THE VAN BUT CHRYSLER REFUSES TO DISCLOSE THE CAUSE OF THE FIRE TO OUR FAMILY. WE ARE VERY CONCERNED ABOUT THIS AND ARE AFRAID THAT ANOTHER FAMILY MAY NOT BE AS LUCKY AS WE WERE TO ESCAPE THIS MALFUNCTION WITHOUT PHYSICAL HARM. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED FURTHER BY SOMEONE. WE AND OTHER FAMILIES DESERVE ANSWERS THE BIG CO WON'T GIVE US. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR LIFT GATE WARNING ALARM DID NOT SOUND AS THE LIFTGATE WAS OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DETERMINE HOW TO ACTIVATE THE FEATURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH THAT FEATURE. THE CONTACT STATED THAT THE VEHICLE SHOULD HAVE COME EQUIPPED WITH THE FEATURE FOR SAFETY REASONS. THE APPROXIMATE FAILURE MILEAGE WAS 1,940.

BOUGHT VAN 12/30/10 WITH 18,883 MILES. 1/10/11 - BREAKS RUNNING VERY HOT, PULSATE, AND LOCK UP. DEALER SAID FRONT ROTORS WARPED. R&R'D FRONT ROTORS. 1/27/11 - BREAKS STILL PULSATE AND RUNNING VERY HOT. DEALER RESURFACED BOTH REAR ROTORS. 2/17/11 - BREAKS STILL RUNNING VERY HOT. DEALER COULD NOT FIND ANY PROBLEM WITH FRONT BREAKS. 3/10/11 - BREAKS STILL RUNNING VERY, VERY HOT AND LOCKED UP WHILE DRIVING IN RAIN. WINDOWS HAVE BEEN INTERMITTENTLY OPENING BY THEMSELVES ON SEVERAL OCCASIONS WHEN VEHICLE IS TURNED OFF. DEALER DOES NOT KNOW WHAT TO DO.

TURNED CAR ON PULLED OUT OF DRIVEWAY DROVE ABOUT 500 FEET APPROX. 25 MILES PER HOUR. STEERING WHEEL AND PEDALS LOCKED ENGINE TURNED OFF, COASTED TO SIDE OF ROAD PUT IN PARK WAITED APPROX. 2-3 MINUTES TURNED BACK ON STARTED FINE, WENT HOME. CALLED DEALER AND BROUGHT CAR IN. WAITING TO HEAR FROM DEALER. THIS WAS THE FIRST TIME THIS HAPPENED. 2010 CHRYSLER TOWN AND COUNTRY 16,000 MILES. *TR

NEW 2010 CHRYSLER TOWN & COUNTRY: WHEN VEHICLE IS OCCUPIED OR UNATTENDED, RANDOM ELECTRICAL MALFUNCTIONS HAVE OCCURRED ON VARIOUS OCCASIONS -SLIDING DOORS OPEN AND CLOSE BY THEMSELVES; REAR HATCH OPENS AND CLOSES BY ITSELF; CAR ALARM ACTIVATES BY ITSELF. BYSTANDERS AND/OR PASSENGER COULD EXPERIENCE PHYSICAL INJURIES FROM UNANTICIPATED OPERATION OF SLIDING DOORS AND REAR HATCH. DEALERSHIP STATES IT CAN'T DUPLICATE PROBLEM, EVEN THOUGH CHRYSLER ISSUED A RRT RAPID REPAIR TRANSMITTAL 10-064 TO UPDATE SLIDING DOOR MODULES. THE MODULES WERE UPDATED BUT HAD NO POSITIVE EFFECT. DEALER ADVISED CUSTOMER THAT THE VEHICLE OPERATOR MUST ACCIDENTALLY BE PUSHING THE REMOTE KEYLESS ENTRY BUTTONS - A TOTALLY ABSURD REMARK. CONSISTENT FALTERING AND RELUCTANCE OF TRANSMISSION TO ENGAGE SMOOTHLY WHILE SHIFTING GEARS - NOT A HAZARD, BUT ANOTHER INDICATION OF POSSIBLE ELECTRIC CONTROL PROBLEMS. *TR

WE HAVE A 2010 CHRYSLER T & C PURCHASED NEW ON SEPT 30 FROM THE LOCAL CHRYSLER DEALER. IT NOW HAS LESS THAN 2000 MILES ON THE ODOMETER. *TR LAST THURSDAY EVENING, DEC 23RD, THE BATTERY WAS TOTALLY DISCHARGED AFTER SETTING IN THE GARAGE ABOUT 24 HOURS. NONE OF THE REMOTE BUTTONS WERE EFFECTIVE, THE DOOR HAD TO BE MANUALLY UNLOCKED WITH THE EMERGENCY KEY, AND KEY PLACED IN THE IGNITION SWITCH WOULD DO NOTHING AND COULD NOT BE REMOVED. I TRIED TO CONTACT THE DEALER NEXT MORNING, DEC 24, BUT FOUND IT WAS CLOSED THEN AND FOR THE NEXT TWO DAYS. I COULD NOT GET THE CAR STARTED BY JUMP START AND COULD NOT GET THE BATTERY RECHARGED WHILE CONNECTED. FINALLY, I MANAGED TO GET THE BATTERY CHARGED WHILE DISCONNECTED. UPON ENTERING THE CAR TO START IT,PRIOR TO INSERTING THE KEY INTO THE IGNITION SWITCH, I NOTICED THE HEATER BLOWER IN THE SECOND SEAT AREA WAS RUNNING. I CHECKED THE BLOWER CONTROL KNOB AND FOUND IT WAS TURNED ON. I TURNED THE KNOB TO OFF AND BACK ON AGAIN. THE FAN STOPPED AND DID NOT COME ON BACK ON. THE CAR STARTED NORMALLY WITH NO SUBSEQUENT PROBLEMS. ON MONDAY, 27TH, I TOOK THE VAN THE DEALER WHO COULD NOT DIAGNOSE OR FIX THE PROBLEM. THE PROBLEM WAS ALSO REPORTED TO CHRYSLER COSTOMER SERVICE. NO RESPONSE HAS BEEN RECEIVED. NOW WE HAVE A BRAND NEW VAN THAT WE CANNOT TRUST WITH AN APPARENT COMPUTER AND/SOFTWARE GLITCH THE DEALER CANNOT DIAGNOSE OR FIX. WHAT SHOULD I DO NOW? UNTIL THIS PROBLEM IS DIAGNOSED AND FIXED WE ARE HESITANT TO DRIVE THE VEHICLE. JUST ABOUT EVERY FUNCTION, INCLUDING BRAKES, ACCELERATOR, STEERING, LIGHTS, HEATING, COOLING, GEAR SHIFT, ARE COMPUTER CONTROLLED. TOYOTA'S PROBLEMS WITH ACCELERATOR AND BRAKES COME TO MIND. THE CONTACT REQUESTED THAT THE PERSONAL INFORMATION PREVIOUS ENTERED BY HIM BE DELETED FROM THE COMPLIANT.VF