2023 BMW X5

2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced. BMW has had water pump recalls in the past for similar years of x5 SUV, but our VIN is not included in the current recalls. Photographs of the recalled water pumps look exactly like our pictures. I believe the recall should be expanded to include additional BMW models/VIN ranges.

On Nov 1, 2023 while accelerating on a freeway entrance ramp so as to merge into traffic on the interstate, vehicle suddenly lost all engine acceleration power and was steered to the side of the ramp so traffic behind could proceed. Vehicle stayed "on" but no engine response from the accelerator pedal being depressed, just idling of the motor. There were no messages or warning lights illuminated prior to, during or after the event. Vehicle was switched off and restarted, function resumed as normal. Dealer has not been able to reproduce the issue and no electronic trace of the incident was recorded by the vehicle on subsequent dealer inspection.

The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above and attempted to move, but the engine was making strange cycles of revving high and low. I called Roadside and as I idled waiting for a tow truck to arrive, the gas engine began revving high again, then low, then sputtered, then shut off and would not turn back on, leaving me in the cold. Fuel was about 1/2 tank, battery was at least 30%. Tow arrived and tried to restart to drive it up the tow ramp but the 12v battery ended up depleting in the process so it had to be winched. Jump box required to get it into Neutral.