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2004 BMW X5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 BMW X5 do not stand out strongly from the model-year median of 100.5.

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When problems were reported

Mileage at the reported incident

55 reports with mileage · 9 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports10 fire reports5 injury reports

Seats complaints

7 reports
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94,000 miles · Feb 15, 2017
SeatsFire

TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACE…

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TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 06/07/17*LJ *CN

NHTSA ODI #10954819

170,000 miles · Jan 31, 2017
SeatsFire

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE SEAT HEAT WARMER BURNED A HOLE THROUGH THE SEAT. THERE WERE NO INJURIES; HOWEVER, THE CONTACT FELT THE HEAT OF THE BURNER COMING THROUGH THE SEAT. THE DEALER DETERMINED THAT THE SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE…

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TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE SEAT HEAT WARMER BURNED A HOLE THROUGH THE SEAT. THERE WERE NO INJURIES; HOWEVER, THE CONTACT FELT THE HEAT OF THE BURNER COMING THROUGH THE SEAT. THE DEALER DETERMINED THAT THE SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

NHTSA ODI #10948644

110,000 miles · Jan 24, 2014
Seats

DRIVER SIDE SEAT HEATER GETS VERY HOT, EVEN AT THE LOWEST SETTING. WILL BURN MY LEG IF LEFT ON. FOR THIS REASON, THE SEAT HEATER IN NO LONGER SAFE TO USE. *TR

NHTSA ODI #10561295

89,000 miles · Feb 19, 2013
SeatsFire

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DE…

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TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE HEATED SEAT ELEMENT, BUT NOT THE ACTUAL SEAT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 89,000.

NHTSA ODI #10498559

58,495 miles · Dec 17, 2010
SeatsFire

2004 X5, 58,000 MILE. DRIVERS HEATED SEAT BURNED A HOLE IN THE LEATHER AND MY LEFT LEG/BUTTOCK AREA WAS BURNED. I SWITCHED OFF THE SEAT BUTTON, AND PUT OUT THE GLOWING LEATHER SEAT FIRE. THIS BURNED ME SLIGHTLY AND COULD HAVE CAUSE A SERIOUS FIRE. I HAVE CONTACTED THE BMW DEALER AND SAID IT WOULD NOT BE COVERED UNDER A RECALL O…

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2004 X5, 58,000 MILE. DRIVERS HEATED SEAT BURNED A HOLE IN THE LEATHER AND MY LEFT LEG/BUTTOCK AREA WAS BURNED. I SWITCHED OFF THE SEAT BUTTON, AND PUT OUT THE GLOWING LEATHER SEAT FIRE. THIS BURNED ME SLIGHTLY AND COULD HAVE CAUSE A SERIOUS FIRE. I HAVE CONTACTED THE BMW DEALER AND SAID IT WOULD NOT BE COVERED UNDER A RECALL OR WARRANTY. APPROX. COST IS 750.00 TO REPAIR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURE. I SEE THERE IS A PATTERN OF PROBLEMS WITH THIS ITEM. HELP!! *TR

NHTSA ODI #10371048

90,000 miles · Dec 15, 2010
Seats

DRIVER SIDE SEAT OVERHEATED AND CAUSED A BURN TO SEAT. WHEN I CONTACTED THE DEALER, THEY FIXED THE SYSTEM BUT WANTED TO CHARGE ME APPROX$1000 FOR THE SEAT COVER. WHEN I RESISTED THE CHARGE, THEY CHANGED THE SEAT COVER AT NO CHARGE. NO PREVIOUS COMPLAINTS WERE FOUND. JUST CHECKED YOUR WEBSITE AN THERE SEEMS TO BE A SIMILAR PR…

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DRIVER SIDE SEAT OVERHEATED AND CAUSED A BURN TO SEAT. WHEN I CONTACTED THE DEALER, THEY FIXED THE SYSTEM BUT WANTED TO CHARGE ME APPROX$1000 FOR THE SEAT COVER. WHEN I RESISTED THE CHARGE, THEY CHANGED THE SEAT COVER AT NO CHARGE. NO PREVIOUS COMPLAINTS WERE FOUND. JUST CHECKED YOUR WEBSITE AN THERE SEEMS TO BE A SIMILAR PROBLEM IN RALEIGH NC. I SOLD THE CAR IN 2008. *TR

NHTSA ODI #10370715

101,000 miles · Feb 16, 2010
Seats

2004 BMW X5. DRIVER'S SIDE HEATED SEAT MALFUNCTIONED CAUSING A BURN IN THE SEAT AND BURNED THE PANTS OF THE DRIVER. CONTACTED THE BMW SERVICE CENTER IN RALEIGH, NORTH CAROLINA WHERE THE SITUATION WILL BE RECTIFIED SOON. *TR

NHTSA ODI #10310898

Official recalls

4

04V409000 · Power Train:clutch Assembly:pedal/hand Lever(motorcycle)

Aug 18, 2004

ON CERTAIN PASSENGER VEHICLES WITH 3.0 L ENGINES AND MANUAL TRANSMISSIONS, IF THE VEHICLE IS IN FIRST GEAR, AND MOVING SLOWLY, WITH THE ACCELERATOR PEDAL HELD IN A CONSTANT POSITION OF LOW ENGINE SPEED AND WITH THE CLUTCH PEDAL HELD IN A PARTIALLY DEPRESSED POSITION, ENGINE SPEED MAY INCREASE.

Consequence & remedy

Consequence: THE VEHICLE COULD ACCELERATE UNEXPECTEDLY, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S DIGITAL ENGINE MANAGEMENT CONTROL UNIT. THE RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.

04V402000 · Fuel System, Gasoline:delivery:fuel Pump

Aug 13, 2004

ON CERTAIN SPORT UTILITY VEHICLES, THE IN-TANK FUEL LINE MAY HAVE BEEN ATTACHED INCORRECTLY.

Consequence & remedy

Consequence: ENGINE STALLING COULD OCCUR, EVEN THOUGH THE VEHICLE'S FUEL GAUGE INDICATES THAT FUEL IS PRESENT IN THE TANK. DEPENDING UPON TRAFFIC AND ROAD CONDITIONS, THIS COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE IN-TANK SUCTION JET PUMP FUEL LINE AND IF NECESSARY, REATTACH ACCORDING TO SPECIFICATIONS. THIS RECALL BEGAN SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.

04V344000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 14, 2004

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 8 AND 12 CYLINDER ENGINES, THE DIGITAL ENGINE MANAGEMENT CONTROL (EMC) UNITS WERE NOT PRODUCED ACCORDING TO SPECIFICATIONS.

Consequence & remedy

Consequence: AS A RESULT, ENGINE STALLING WILL OCCUR AFTER A SHORT PERIOD OF OPERATION. THE VEHICLE MAY NOT BE ABLE TO RESTART. ALSO, A LOSS OF POWER STEERING AND, AFTER REPEATED ACTUATION OF THE BRAKE PEDAL, A LOSS OF BRAKE POWER ASSIST WILL OCCUR. THESE CONDITIONS COULD RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL INSTALL A NEW DIGITAL ENGINE MANAGEMENT CONTROL UNIT. THE RECALL BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.

03V475000 · Power Train:driveline:differential Unit

Nov 14, 2003

ON CERTAIN SPORT UTILITY VEHICLES, THE BOLTS THAT HOLD THE FRONT DIFFERENTIAL, THE RIGHT OUTPUT SHAFT HOUSING FLANGE AT THE ENGINE, AND THE RIGHT-HAND ENGINE SUPPORT MAY BE INSUFFICIENTLY TIGHTENED.

Consequence & remedy

Consequence: WITH PROLONGED DRIVING, THESE BOLTS COULD BECOME LOOSE, CAUSE DAMAGE TO THE ENGINE AND TRANSMISSION HOUSINGS. THE RIGHT OUTPUT SHAFT COULD BECOME DISCONNECTED, AFFECTING THE ABILITY TO CONTROL THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND RETIGHTEN THE DRIVETRAIN FASTENERS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2003. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.