2021 BMW X3

On XXX, while in the parking lot, after placing the car in 'park' I then placed the auto into 'reverse' to straighten out the auto in the parking in the space. However, the car automatically changed back to 'park.' Then tried to place the auto in 'drive' and again the the auto switched back to 'park.' I then turned off the engine and decided to begin the process again but experienced the same problem. After doing this once more and while the the auto was in the 'drive' position, and even though my foot was off the gas pedal, to my surprise the engine revered up with a rapid unintended acceleration. Before I could react, the auto went over the dividing curb and the parking island separating the row of cars. It then proceeded to slam into the auto in the parking space in front of my car before I could react. Extensive damage to both automobiles occurred. Both cars in now in their respective repair shops, which will be coved by my insurance. The accident occurred at the Gym located at [XXX]. The accident was reported toXXX and officer [XXX] badge # XXX responded. Their Accident Report will be available next week at the Englewood Police Department - report #XXX. Please let me know if any clarification is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car spontaneously caught on fire. Total loss. Drove car home from haircut appointment 5 to 10 minutes away. Parked car as normal and went inside. Within approximately 5 minutes loud knock on door “Your car is on fire!” I came out of my home and saw my car in driveway with fire erupting from engine area onto windshield, and through hole in middle of hood. Took a few seconds of video, then ran into house for large fire extinguisher. Emptied fire extinguisher contents into hole of hood and into fire area coming out from engine area onto windshield.

This technical failure in the BMW B58TU engine (2019–2021) involves the variable-displacement oil pump's internal thermoplastic slide. In low ambient temperatures, the high viscosity of cold oil creates mechanical stress that causes this plastic component to fracture. ​ The Safety Hazard ​The primary risk is a sudden loss of motive power. When the slide fails, oil pressure becomes unregulated or drops entirely, triggering an immediate "Drivetrain Malfunction" or engine shutdown. ​ Immobilization: Vehicles may stall in active traffic or high-speed environments without sufficient warning. ​Environmental Risk: Failures peak in extreme cold, leaving occupants stranded in freezing conditions while awaiting recovery. ​ Detection Gap: The electronic oil level sensor often fails to complete a measurement ("Measurement Aborted") before a low-pressure warning appears, depriving drivers of a clear precursor to mechanical failure. ​Critical Technical Challenges ​ Obfuscated Parts History: BMW has superseded the original plastic-vane pump with a revised metal-vane version. However, the Electronic Parts Catalog (ETK) now lists the metal version as the "original" part for affected VINs, making it impossible for owners to verify which version is physically installed without engine teardown. ​ High Repair Barrier: Correcting this defect requires extensive disassembly, often costing $6,000–$8,000. If the failure occurs at speed, total engine replacement is frequently required.

To Whom It May Concern, I am submitting this formal safety complaint regarding my 2021 BMW X3, which is currently subject to an active safety recall involving a potential engine starter defect that may result in a vehicle fire.BMW of North America has notified me that water may enter the engine starter, causing corrosion and overheating, which can lead to a fire even when the vehicle is parked and turned off. BMW has advised owners, including myself, to park the vehicle outside and away from structures due to this risk.Since receiving this recall notice, my vehicle has displayed a check engine light, and I have personally experienced a burning or fire-like smell coming from the engine compartment.These symptoms have caused serious concern for my safety and the safety of my child.I contacted BMW regarding this issue and was informed that there is currently no available remedy to repair the defect. Despite the known fire risk and the warning signs my vehicle is exhibiting, BMW has not provided a temporary repair, replacement vehicle, or other permanent solution.This vehicle is my only means of transportation. I am a single mother and rely on this vehicle daily to transport myself and my child to work, school, and essential activities. Being advised to continue driving a vehicle with a known fire hazard, while also being instructed not to park it in my garage, places an unreasonable and unsafe burden on my family.I am not refusing a reasonable solution. I am open to trading my vehicle into a comparable BMW model while maintaining the same existing car note or loan terms. My primary concern is having a safe and reliable vehicle for myself and my child, given the unresolved safety defect and the lack of an available repair.I am submitting this complaint so that the National Highway Traffic Safety Administration is aware that consumers are currently operating vehicles with a known fire risk and no available remedy. I respectfully request NHTSA’s review and assistance me .

It has been a long time since this safety recall was issued on this vehicle. I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center. I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner. It should not take this long to implement the repair for this safety issue.

The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.

Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.

The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.