2012 BMW 750LI

TL* THE CONTACT OWNS A 2012 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LOW COOLANT MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE COOLANT RESERVOIR TOPPED OFF. THE CONTACT RESUMED DRIVING AND THE WARNING LIGHT APPEARED AGAIN. UPON CHECKING THE COOLANT RESERVOIR, THE COOLANT WAS AGAIN TOPPED HOWEVER, THE SAME WARNING LIGHT ILLUMINATED ALONG WITH THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE. THE CONTACT THEN DISCOVERED THAT THERE WAS A LEAK COMING FROM THE AUXILIARY WATER PUMP. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS FIRST TOWED TO HIS RESIDENCE AND A FEW DAYS LATER TOWED TO LONG BEACH BMW (1660 E SPRING ST, LONG BEACH, CA 90806). THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND A CASE WAS FILED. THE CONTACT WAS OFFERED A 10% DISCOUNT TOWARD THE COST OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

MY CAR HAS BEEN AT THE BMW SHOP FOR FOUR MONTHS. THE PURPOSE OF ME TAKING MY CAR TO THE BMW SHOP WAS BECAUSE MY 2012 750LI BMW HAD TRANSMISSION PROBLEMS. WHEN I GOT THERE [XXX]. STATED THERE IS A RECALL ON THE ENGINE AND HE SAY IT WILL BE FIX. FOUR MONTHS LATER THE MANAGER [XXX] CALL ME AND TELL ME I HAVE TO PAY $ 9,600 FOR THE PARTS AND THE LABOR WORK. [XXX] STATED MY CAR DID NOT QUALIFY AND I HAD TO PAY 45% .I BELIEVE I WAS RIPPED OFF BECAUSE I BELIEVE THERE WAS NOTHING WRONG WITH MY ENGINE AND THE TRANSMISSION WAS ONLY $3,318 AND NOW HE CHARGING ME SO MUCH MONEY. I AM VERY DISAPPOINTED ONLY BECAUSE WHEN I TOOK THE CAR IN MARCH 2019 HE COULD HAD GAVE ME A PRICE AND NOT FOUR MONTHS LATER. I TOLD HIM WHY WOULD HE FIX THE ENGINE IF I DIDN'T QUALIFY FOR A FREE ONE AND WHY NOT CALL ME AND TELL ME THAT I WILL BE PAYING 45% OUT OF MY POCKET. ON TOP OF THAT HE HAS THE NERVE TO CALL ME ON JULY 2019 AND TELL ME THE CAR HAS A NEW ENGINE BUT ALL THE OLD COMPONENTS WAS TRANSFER TO THE NEW ENGINE THEN HE SAY THAT I NEED TO PAY EXTRA BECAUSE HE DID NOT FIX THE TRANSMISSION. MY COMPLAINT IS WHY FIX THE ENGINE IF THERE WAS NOTHING WRONG WITH IT JUST TO MAKE MONEY FROM THE CUSTOMER . IF I TOOK THE CAR TO THE SHOP FOR TRANSMISSION PROBLEMS THAT WOULD HAD COST ME $3,318 NOW HE WANTS $9,600 CAN SOME ONE PLEASE INVESTIGATE THIS PROBLEM. HERE IS MY VIN [XXX] . SENT FROM YAHOO MAIL ON ANDROID INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WELL AT THE 60K MILE MARK THE MOTOR WAS BLOWN, COME TOO FIND OUT MANY CARS THIS SAME MODEL AND YEAR ARE HAVING SIMILAR ISSUES... THE SUSPENSION HAS BEEN CHANGED A COUPLE TIMES NOW AND THE FUEL PUMP WENT BAD... THE CAR BURNS OIL BMW SAYS THIS IS NORMAL I FIND THAT VERY HARD TO BELIEVE... THE MOTOR WENT OUT WHILE DRIVING AND ACTUALLY LEAVING THE BMW DEALERSHIP HOW IRONIC

TL* THE CONTACT OWNS A 2012 BMW 750LI. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OFF THE MAIN HIGHWAY, TURNED OFF AND RESTARTED THE ENGINE, BUT THE GEAR SHIFTER FAILED TO MOVE. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BE TOWED TO THE DEALER (BRIAN HARRIS BMW, 12336 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 754-1200) FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS AWAITING THE DIAGNOSTIC RESULTS FROM THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

THE ENGINE MALFUNCTIONED IN MY CAR WHILE DRIVING AND IS A SAFETY HAZARD TO MYSELF AND OTHERS ON PUBLIC ROADS WITH MULTIPLE ENGINE PARTS IDENTIFIED BY THE MANUFACTURER TO BE DEFECTIVE. THE CAR SPORADICALLY STOPS OPERATING WITH FULL POWER AND THERE HAVE BEEN SEVERAL REPORTS OF INSTANT ENGINE FAILURE WHILE DRIVING. BMW ISSUED WHAT THEY HAVE CALLED THE N63 CUSTOMER CARE PACKAGE ON DEC. 29, 2014 TO ADDRESS FAILURES ON THE ENGINE REGARDLESS OF WARRANTY AND MILEAGE, BUT HAVE DENIED THIS SERVICE FOR MY VEHICLE. THE DEFECTIVE ENGINE IS IN THE FOLLOWING VEHICLES: F01 AND F02 (7 SERIES SEDAN)' PRODUCED FROM 3/2009 TO 6/2012 F04 (ACTIVE HYBRID 7)' PRODUCED FROM 4/2010 TO 6/2012 F07 (GRAN TURISMO)' PRODUCED FROM 9/2009 TO 6/2012 F10 (5 SERIES SEDAN)' PRODUCED FROM 3/2010 TO 7/2013 F12 (6 SERIES CONVERTIBLE)' PRODUCED FROM 3/2011 TO 7/2012 F13 (6 SERIES COUPE)' PRODUCED FROM 7/2011 TO 7/2012 E70 (X5)' PRODUCED FROM 3/2010 TO 6/2013 E71 (X6)' PRODUCED FROM 7/2008 TO 6/2014 E72 (ACTIVEHYBRID X6)' PRODUCED FROM 9/2009 TO 9/2011 I PURCHASED THE VEHICLE WITH 40,429 MILES AND MICHIGAN REBUILT SALVAGE TITLE IN MAY OF 2016 AFTER IT WAS IN AN ACCIDENT IN AUGUST 2015. THE POSITION OF BMW IS THAT THEY WILL NOT PERFORM THE SERVICE ON THE VEHICLE NOW AS IT WAS REPORTED AS AN INSURANCE LOSS, BUT LIKELY THOUSANDS OF THESE VEHICLES OPERATE ON PUBLIC ROADS LEGALLY WITH REBUILT TITLES. I FEEL THE CONDITION IS A TRUE SAFETY RISK AND SHOULD BE HANDLED UNDER A RECALL TO REQUIRE PROPER CORRECTION AND ENSURE PUBLIC SAFETY RATHER THAN A DISCRETIONARY SERVICE FROM BMW TO PROTECT THEIR REPUTATION AND EXPENSES. ATTACHED IS THE MICHIGAN REBUILT TITLE AND DOCUMENT FOR RE-CERTIFICATION SHOWING THE REPAIRS DID NOT INCLUDE THE MOTOR. ALSO INCLUDED IS THE CORRESPONDENCE WITH BMW AND A PHOTOS OF THE VEHICLE AFTER REPAIR.

WHEN ENTERING THE ON RAMP TO MERGE ONTO THE HIGHWAY. I ACCELERATED TO MERGE INTO TRAFFIC AND CAR VIBRATED VIOLENTLY AND WOULD NOT ACCELERATE. I CONTINUED TO PRESS THE ACCELERATOR BUT NOTHING HAPPENED AND A MESSAGE APPEARED ON THE DISPLAY. NOW, I'M STUCK BETWEEN THE ON RAMP AND THE HIGHWAY WITH A TRACTOR TRAILER RAPIDLY APPROACHING. HE BARELY HAS ENOUGH SPACE TO MERGE TO HIS LEFT AND AVOIDS REAR ENDING ME.THIS COULD HAVE BEEN CATASTROPHIC. I CONTINUED TO PRESS THE ACCELERATOR AND NOTHING HAPPENED. I PUT MY HAZARDS ON AND QUICKLY READ THE MESSAGE. IT READ, "MAXIMUM ENGINE OUTPUT NOT AVAILABLE." SO, I TURNED THE CAR OFF AND RESTARTED IT, AND IT WORKED FINE FOR A FEW HUNDRED FEET UNTIL I TRIED TO ACCELERATE. IT DID THE EXACT SAME THING BUT THIS TIME IT ALLOWED ME TO CREEP ALONG AT 35 MPH. I PULLED OVER INTO THE EMERGENCY LANE AND TURNED IT OFF AND ON AGAIN, AND IT WORKED AS NORMAL. BUT THIS TIME I JUST CONTINUED TO DRIVE TO WORK AT 35 MPH. DURING WORK, I SCHEDULED A SERVICE APPOINTMENT THE NEXT DAY. AFTER WORK, I PULLED OUT OF MY PARKING SPACE AND SOMETHING POPPED AND ONCE AGAIN IT STALLED. AFTER TURNING IT ON AND OFF AGAIN, I WAS ABLE TO DRIVE IT HOME. THE NEXT DAY AT THE DEALERSHIP, I WAS INFORMED OF THE CUSTOMER CARE PACKAGE (RECALL). BUT WHAT I DIDN'T KNOW AT THAT TIME, THE CAR HAD ALREADY BEEN RECALLED WITH THE PREVIOUS OWNER. A LOT OF THE SAME WORK WAS DUPLICATED. BTW, THIS IS A 2012 750LI WITH 37,000 AT THE TIME OF THE SECOND OCCURRENCE. THE FIRST OCCURRENCE HAPPENED AT 29,931. IT HAPPENED AGAIN 2 MONTHS LATER. THIS VEHICLE IS UNPREDICTABLE AND YOU DON'T KNOW WHEN IT WILL STALL ON YOU. THE LAST REPAIR REDUCED THE POWERTRAIN OUTPUT AND TAKES A DEEP GASP BEFORE ACCELERATING. PLEASE READ BMW'S CUSTOMER CARE SERVICE. THE NUMBER OF REPAIRS ARE TOO NUMEROUS TO LIST ON THE REMAINDER OF THIS THREAD.

TL* THE CONTACT OWNS A 2012 BMW 750LI. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.