2003 BMW 5-SERIES

TAKATA RECALL. MORE THAN A YEAR AGO, I RECEIVED INFORMATION IN THE FORM OF A WARNING THAT MY CAR HAD AIRBAGS THAT SHOULD BE REPLACED. I CONTACTED THE BMW CENTER ON S.DIXIE HIGHWAY NEAR 160 STREET IN MIAMI AND WAS TOLD THAT THEY WILL GET BACK TO ME. AFTER A LONG ENOUGH WAIT, I CALLED AGAIN AND WAS TOLD THE SAME THING. AFTER ANOTHER PERIOD OF TIME, I TOOK MY CAR TO THEM. THEY TOLD ME THAT THE AIRBAG HAD BEEN ORDERED AND THAT I WILL BE NOTIFIED AS SOON AS IT COMES IN. AFTER ANOTHER LONG WAIT, I CALLED AND LATER WENT BACK WITH MY CAR BUT STILL GOT THE SAME RUN-AROUND. IT HAS BEEN ALMOST 2 YEARS SINCE I CONTACTED BMW. I AM LUCKY THAT NOTHING BAD HAS HAPPENED TO ME WHILE DRIVING MY CAR. WHAT ELSE AM I SUPPOSED TO DO IN ORDER TO GET THE SERVICE THAT I NEED? THANK YOU FOR YOUR HELP. *TR

TL*THE CONTACT OWNS A 2003 BMW 540. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 30 MPH, SHE HEARD A LOUD NOISE. THE FRONT DRIVER'S SIDE DOOR AIR BAG AND REAR DOOR AIR BAGS DEPLOYED, INJURING HER LEFT ARM AND LEG. THE VEHICLE WAS DRIVEN TO A BMW DEALER. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.