2003 BMW 5-SERIES

TAKATA RECALL. MORE THAN A YEAR AGO, I RECEIVED INFORMATION IN THE FORM OF A WARNING THAT MY CAR HAD AIRBAGS THAT SHOULD BE REPLACED. I CONTACTED THE BMW CENTER ON S.DIXIE HIGHWAY NEAR 160 STREET IN MIAMI AND WAS TOLD THAT THEY WILL GET BACK TO ME. AFTER A LONG ENOUGH WAIT, I CALLED AGAIN AND WAS TOLD THE SAME THING. AFTER ANOTHER PERIOD OF TIME, I TOOK MY CAR TO THEM. THEY TOLD ME THAT THE AIRBAG HAD BEEN ORDERED AND THAT I WILL BE NOTIFIED AS SOON AS IT COMES IN. AFTER ANOTHER LONG WAIT, I CALLED AND LATER WENT BACK WITH MY CAR BUT STILL GOT THE SAME RUN-AROUND. IT HAS BEEN ALMOST 2 YEARS SINCE I CONTACTED BMW. I AM LUCKY THAT NOTHING BAD HAS HAPPENED TO ME WHILE DRIVING MY CAR. WHAT ELSE AM I SUPPOSED TO DO IN ORDER TO GET THE SERVICE THAT I NEED? THANK YOU FOR YOUR HELP. *TR

MY 2003 BMW 530I SEDAN CAUGHT FIRE DUE TO AN ELECTRICAL FAULT WHILE PARKED IN NEW HAVEN, CONNECTICUT. THE FIRE DEPARTMENT AND POLICE WERE CALLED. CASE #[XXX] WAS ASSIGNED BY OFFICER [XXX] OF THE NEW HAVEN PD. THE CAR, TOO BADLY DAMAGED TO REPAIR, WAS HAULED AWAY FOR EVENTUAL SCRAPPING. I WAS CLOSE TO THE CAR WHEN THE FIRE STARTED. FLAMES WERE ERUPTING FROM THE DASH, WHERE THE CLIMATE CONTROL SWITCHES ARE LOCATED. I TRIED SMOTHERING THE FLAMES WITH A SWEATER. THIS DID NOT INTERRUPT THE PROGRESS OF THE FIRE. THERE WAS NO PERSONAL INJURY OR PROPERTY DAMAGE OTHER THAN TO THE CAR AND ITS CONTENTS. ITEMS SITUATED IN THE FRONT SEAT AREA WERE NOT RECOVERED, DUE TO THE INTENSITY OF THE FIRE. THE APPARENT CAUSE OF THE FIRE WAS AN ELECTRICAL FAULT. IN 2010 NEW COUNTRY BMW IN HARTFORD TWICE REPLACED THE CLIMATE CONTROL FAN FINAL STAGE RESISTOR, ONCE IN APRIL AND AGAIN IN OCTOBER, AT NO CHARGE FOR THE SECOND REPLACEMENT. IN THE DAYS BEFORE THE FIRE THE CLIMATE CONTROL WAS AGAIN ACTING ERRATICALLY, AND THE EVIDENCE INDICATES THE FINAL STAGE RESISTOR WAS FAILING ONCE AGAIN. BMW NORTH AMERICA INSPECTED THE CAR AND CONFIRMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT IN THE AREA BEHIND THE DASH WHERE THE FINAL STAGE RESISTOR IS LOCATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

WHILE DRIVING, THE CAR SUDDENLY SHUT DOWN AND LOST ALL POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD QUICKLY TO AVOID AN ACCIDENT; HAD THIS BEEN AT HIGH SPEED, THE SITUATION MIGHT HAVE BEEN WORSE. SUBSEQUENTLY WHEN TRYING TO START, THE CAR SHOWS A MYRIAD OF WARNING LIGHTS AND FAULTS. A FUSE FOR THE MAIN COMPUTER (DME) HAD BLOWN, DUE TO A WIRING SHORT BETWEEN THE ELECTRONIC THERMOSTAT AND THE MAIN COMPUTER. REPLACING THE FUSE IS NOT A PERMANENT FIX, AS IT BLOWS SHORTLY AFTER EACH TIME THE CAR IS STARTED, RENDERING THE CAR UNDRIVEABLE. THIS FIX TO REPLACE SHORTED WIRING IS IN THE THOUSANDS OF DOLLARS. THE CAR HAD BEEN METICULOUSLY MAINTAINED AND HAD NEVER SUFFERED ANY RELATED ISSUE BEFORE. THERE IS A POOR CONNECTION, FAULTY WIRING, DESIGN FLAW, OR THE LIKE IN THIS SYSTEM. *TR

TL*THE CONTACT OWNS A 2003 BMW 540. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 30 MPH, SHE HEARD A LOUD NOISE. THE FRONT DRIVER'S SIDE DOOR AIR BAG AND REAR DOOR AIR BAGS DEPLOYED, INJURING HER LEFT ARM AND LEG. THE VEHICLE WAS DRIVEN TO A BMW DEALER. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.