2011 BMW 328I

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THAT THE CONTACT COULD PAY OUT OF POCKET FOR THE REPAIR AND REQUEST A REIMBURSEMENT. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT EXPERIENCED THE FAILURES CITED IN THE RECALL NOTICE MULTIPLE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS FOLLOWING MY HUSBAND HOME FROM WORKING AROUND 5PM ON JULY 28TH AND AS HE PRECEDED TO TURN LEFT, I OBSERVED TRAFFIC AND SAW IT WAS SAFE TO FOLLOW THROUGH AS WELL. AS I WAS TURNING ANOTHER GENTLEMAN CAME THROUGH THE LIGHT GOING APPROXIMATELY 45-50MPH AND WE HAD A COLLISION. MY DAMAGE TO MY VEHICLE WAS IN THE FRONT AND THE CAR WAS THEREFORE TOTALED. AT THE TIME OF THE ACCIDENT MY AIRBAGS DID NOT DEPLOY AND I PROCEEDED TO HIT MY FOREHEAD ON THE STEERING WHEEL. HIS AIRBAGS DID DEPLOY AND HE WAS IN A 2013 328I AND I WAS IN A 2011 328I. I WOULD LIKE TO SEE IF THIS HAS HAPPENED BEFORE OR WHY MINE DID NOT DEPLOY...UPDATED 10/06/14 *BF UPDATED 3/25/2015*JS..*TR...UPDATED 12/09/15 *BF . UPDATED 05/17/2017 *JS

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE VANOS SOLENOID VALVES AND THE CAM SHAFT BEARING LEDGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO DEALER, WHERE IT WAS LATER DIAGNOSED THAT THE VANOS ASSEMBLY BOLT WAS DEFECTIVE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE). THE RECALL REPAIRS WERE NOT PERFORMED. HOWEVER, THE DEALER REPLACED TWO ENGINE COILS, CHANGED THE OIL, REPLACED A WHEEL SENSOR, DRAINED THE BRAKE FLUID AND REPLACED A MICRO-FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A COMPLETE STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO NOTICED THAT THE VANOS ASSEMBLY BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND IT SHOOK EXCESSIVELY. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOUSING BOLT OF THE VARIABLE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

AS I WAS MOVING MY CAR FROM A SMALL PARKING LOT NEAR MY HOME, I WAS REVERSING THE CAR AND NOTICED THERE WAS A SUDDEN ACCELERATION AND THE CAR HIT THE BASE OF THE POLE CAUSING MINOR DAMAGE TO MY REAR BUMPER. SINCE I FELT THE IMPACT, I WAS VERY CAUTIOUS AND PUT THE CAR IN DRIVE MODE TO EXIT THE PARKING LOT WITH VERY LITTLE GAS APPLIED, BUT THE CAR TOOK OFF SUDDENLY AND HIT A PARKED CAR WITH A HUGE IMPACT. IT ALMOST TOTALED THE OTHER CAR AND MY CAR WAS VERY BADLY DAMAGED. INITIAL ESTIMATE TO REPAIR IS AROUND $7,911 BY THE BMW AUTHORIZED BODY SHOP. I IMMEDIATELY TOOK THE CAR TO THE DEALER NEXT DAY ASKING THEM TO CHECK IF MY CAR WAS SAFE TO DRIVE. THE DEALERSHIP SAID THE CAR HAS TO BE INSPECTED BY THE BMW ENGINEER, AND THE DEALER CAN'T TOUCH THE CAR BECAUSE OF SUDDEN ACCELERATION ISSUE. I CALLED THE BMW CUSTOMER RELATIONSHIP DEPT. RIGHT AWAY, AND THEY SCHEDULED AN ENGINEER TO COME AND LOOK AT MY CAR. ONE WEEK LATER, A BMW ENGINEER CAME TO THE BODY SHOP AND DOWNLOADED THE DATA, AND TODAY I WAS NOTIFIED BY BMW THAT THE CAR IS SAFE TO DRIVE. I BOUGHT THIS CAR FROM A LOCAL BMW DEALER AS CERTIFIED PRE-OWNED VEHICLE LAST YEAR WITH ABOUT 23K MILES ON IT AND STILL HAS THE WARRANTY.I AM WRITING TO YOU BECAUSE MY FAMILY DOESN'T FEEL COMFORTABLE AND SAFE TO DRIVE THIS CAR. I HAVE SEEN SEVERAL COMPLAINTS ON BIMMERFEST AND ONE ON YOUR SITE FOR THE 2011 BMW 328I, REGARDING THE SUDDEN ACCELERATION. I ASKED THEM BMW TO REPLACE THE CAR, WHICH THEY WOULDN'T DO. I REQUESTED BMW TO SEND A LETTER STATING THAT THE CAR IS SAFE TO DRIVE ALONG WITH A REPORT ABOUT THEIR FINDINGS, SINCE THEY DIDN'T WANT TO REPLACE MY CAR. NOT SURE IF THEY WILL SEND ME ONE.AS A GOOD CITIZEN WITH GOOD DRIVING RECORD, I AM REALLY SCARED ABOUT DRIVING THIS CAR WHICH IN MY OPINION IS NOT SAFE. I AM HOPING THAT YOUR DEPARTMENT WILL INVESTIGATE THIS MATTER CAREFULLY, AND GET A BETTER RESOLUTION TO MY ISSUE. THANK YOU. *TR

THIS VEHICLE WAS PURCHASED NOV. 2011. EVER SINCE, WE'VE EXPERIENCED THE FOLLOWING: THE MECHANISM/GEAR SEEMS TO WANT TO SHIFT TO A FASTER GEAR WHEN RIDING THE BRAKE AT A LOWER SPEED TO COME TO A STOP, WHICH IN TURN CAUSES THE CAR TO SURGE FORWARD. I HAD AN ACCIDENT DUE TO THIS PROBLEM. I WAS INJURED AND STILL SUFFERING FROM THE ACCIDENT. BMW MECHANICS/ENGINEER INSPECTED THE CAR BUT COULD NOT FIND THE PROBLEM. ALSO, THE CAR SAGS ON THE RIGHT SIDE REAR, WHICH WAS SEEN AND ACKNOWLEDGED BY THE BMW. THEY SAID THAT THE SAG IS WITHIN BMW SPECS. THIS VEHICLE WAS PURCHASED WITH ONLY 3,684 MILES. WE WERE TOLD THAT ONE OF THEIR WEALTHY CLIENTS LEASED IT WHILE WAITING FOR HIS PORCH TO ARRIVE. WE DISCOVERED LATER FROM THE CAR FAX THAT THE VEHICLE HAD A PRIOR OWNER AND WAS PURCHASED FOR COMMERCIAL USE. WE FEEL THAT THIS VEHICLE CAME WITH A DEFECT FROM THE MANUFACTURER. WE CONTINUE TO EXPERIENCE THIS PROBLEM WITH THE VEHICLE, WHICH WE FEEL IS A DANGER TO US AND THE PUBLIC. WE'VE ALREADY HAD TWO ACCIDENTS DUE TO THIS PROBLEM; ONE BY ME AND THE OTHER BY MY HUSBAND. WE DRIVE IT WITH THE AWARENESS OF ITS DANGER BUT ARE NOT ALWAYS IN A SITUATION TO CONTROL THE VEHICLE WITH IT SURGES FORWARD. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR