JUNE 9, 2003 DEAR BMW, I BOUGHT A BRAND NEW 2003 BMW 325CI ON NOVEMBER 8, 2002 FROM ASSAEL BMW DEALER IN MONROVIA, CALIFORNIA. AFTER A MONTH OF OWNING IT, THE CAR STARTED EXPERIENCING PROBLEMS. WHEN I WAS AT A STOPLIGHT OR STOP SIGN AND HAD MY FOOT ON THE BRAKE PEDAL, THE CAR/ENGINE WOULD SPUTTER, AND IT?S AN AUTOMATIC TRANSMI…
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JUNE 9, 2003 DEAR BMW, I BOUGHT A BRAND NEW 2003 BMW 325CI ON NOVEMBER 8, 2002 FROM ASSAEL BMW DEALER IN MONROVIA, CALIFORNIA. AFTER A MONTH OF OWNING IT, THE CAR STARTED EXPERIENCING PROBLEMS. WHEN I WAS AT A STOPLIGHT OR STOP SIGN AND HAD MY FOOT ON THE BRAKE PEDAL, THE CAR/ENGINE WOULD SPUTTER, AND IT?S AN AUTOMATIC TRANSMISSION! THIS REALLY FRIGHTENED ME BECAUSE I HAD NO IDEA WHAT WAS CAUSING THIS ERRATIC BEHAVIOR. A NEW CAR IS NOT SUPPOSED TO HAVE PROBLEMS LIKE THAT. THE SAME PROBLEM OCCURRED WHEN I WAS DRIVING WITH PASSENGERS, AND THIS TIME NOT ONLY DID THE SAME SPUTTERING PROBLEM OCCUR WHEN I BRAKED AT A STOP, BUT THE ENGINE COMPLETELY SHUT DOWN AND I HAD TO TURN OFF THE ENGINE AND RESTART THE IGNITION. THE SAME INCIDENT HAS OCCURRED A TOTAL OF 4 TIMES, WITH THE ENGINE SHUTTING OFF BY ITSELF. THE SPUTTERING INCIDENT WITHOUT THE ENGINE SHUTTING OFF BY ITSELF HAS HAPPENED AT LEAST 10 TIMES FROM DECEMBER UNTIL THE DAY I BROUGHT IT TO THE DEALER FOR SERVICE, WHICH WAS MAY 14, 2003. I DIDN?T TAKE THE CAR TO THE DEALER FOR SERVICING IMMEDIATELY BECAUSE IT DIDN?T SEEM LIKE A VERY SERIOUS PROBLEM. BUT THE PROBLEM GOT CONSISTENTLY WORSE, AND AFTER RECEIVING THE BMW RECALL CAMPAIGN LETTER NO. 03V-124: 3-SERIES DME IDLE CONTROL LETTER IN APRIL, 2003 (SEE ATTACHED), I DECIDED TO TAKE MY CAR TO THE ASSAEL BMW DEALER FOR SERVICING. THE RECALL LETTER STATES THAT THE REPAIR RELATED TO THE RECALL WILL CONSIST OF A ?REPROGRAMMING OF THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT AND WILL REQUIRE APPROXIMATELY 20 MINUTES. I TOOK MY CAR IN ON MAY 14, 2003. ON JUNE 13, ONE MONTH WILL HAVE PASSED SINCE MY CAR HAS BEEN IN SERVICE, AND AS OF NOW MY CAR IS STILL NOT FIXED! I AM VERY UPSET AND DISSATISFIED WITH ASSAEL BMW SERVICE. EVERY TIME I ASK THE THEM WHY MY CAR IS NOT FIXED YET, THEY TELL ME THAT THEY HAD TO ORDER A NEW DIGITAL ENGINE MANAGEMENT CONTROL UNIT, AND THAT IT COMES FROM GERMANY, THUS THE LONG WAIT TIME. I DON?T KNOW IF THE DEALER IS TELLING ME THE TRUTH OR NOT.
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
ON CERTAIN PASSENGER VEHICLES, THE WINDOW LIFTING ANTI-PINCHING DEVICE MIGHT NOT FUNCTION PROPERLY.
Consequence & remedy
Consequence: OCCUPANTS COULD BE PINCHED BY A WINDOW THAT IS BEING CLOSED.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE ELECTRONIC CONTROL UNIT FOR THE WINDOW LIFTING ANTI-PINCHING DEVICE. OWNER NOTIFICATION BEGAN MAY 27, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
ON CERTAIN PASSENGER AND SPORT WAGON VEHICLES WITH AUTOMATIC TRANSMISSIONS, WITH THE ENGINE RUNNING, AND THE VEHICLE AT REST, AN INCREASE OF ENGINE IDLE SPEED (UP TO 1,300 RPM) MAY OCCUR.
Consequence & remedy
Consequence: IF A GEAR IS SELECTED, THE DRIVER MAY FEEL AS IF THE VEHICLE IS BEING PUSHED.
Remedy: DEALERS WILL REPROGRAM THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT. OWNER NOTIFICATION BEGAN MAY 5, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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