42,000 miles · Jan 28, 2015
Electrical SystemSeatsStructure
BLACK MOLD FORMED ON REAR SEATS, DASHBOARD INTERMITTENTLY WORKED (1/2 OF DASHBOARD ACTIVE, 1 FUSE POWERS THE DASH), 6" OF WATER POOLED IN REAR BACK PASSENGER FOOTWELL (LOCATION OF MAIN ELECTRICAL UNIT); WATER WAS DRIPPING ON MY FOOT WHEN RESTING ON PETAL OF MY 42000 MILE, $50,000, 2008 BMW 328XI COUPE. I CONTACTED BMW OF NA WHO …
Read full complaint
BLACK MOLD FORMED ON REAR SEATS, DASHBOARD INTERMITTENTLY WORKED (1/2 OF DASHBOARD ACTIVE, 1 FUSE POWERS THE DASH), 6" OF WATER POOLED IN REAR BACK PASSENGER FOOTWELL (LOCATION OF MAIN ELECTRICAL UNIT); WATER WAS DRIPPING ON MY FOOT WHEN RESTING ON PETAL OF MY 42000 MILE, $50,000, 2008 BMW 328XI COUPE. I CONTACTED BMW OF NA WHO ADVISED ME NOT TO USE THE CAR BECAUSE IT WAS DANGEROUS. AFTER SEVERAL ATTEMPTS TO WORK WITH BMW OF NA & BMW DEALERSHIP (PLACE OF PURCHASE) A VAPOR BARRIER LEAK WAS FOUND BUT MORE WAS BELIEVED TO BE AT CAUSE. THE DASH NEEDED TO BE REMOVED, FOR $1800. I REFUSED TO PAY; REQUESTED BMW OF NA TO PAY. REQUEST DENIED. THE DEALER SAID BMW OF NA WOULD ONLY PAY VAPOR BARRIER REPAIR COSTS. I ASKED FOR NO REPAIRS; TOWED THE CAR HOME. FINALLY REACHING LINDA VITALE, EXEC. CUSTOMER SERVICES OF BMW NA, NJ, SHE TOLD ME THE DEALER DID DO THE REPAIRS. THIS WAS AGAINST MY EXPRESSED WISHES. I WANTED THE CAR INVESTIGATED ELSEWHERE TOO. IN A LATER CONVERSATION, [XXX] CLAIMED THE REASON FOR THE WATER WAS FROM A LEAK FROM A 3RD PARTY WINDSHIELD INSTILLATION. NOTE: MOLD, WATER, AND ELECTRICAL PROBLEMS EXISTED PREVIOUS TO 3RD PARTY WINDSHIELD INSTALLMENT. [XXX] , PROVEN WRONG, DUE TO DATES, STATED, IN A SUBSEQUENT RECORDED CONVERSATION, PER THE DEALER, THE WATER ENTERED THE CAR BECAUSE THE DOORS WERE DISMANTLED AND INCORRECTLY PUT BACK. NOTE:[XXX] HAS PROOF THAT THE DOORS WERE NEVER REMOVED. [XXX] TOTALED THE CAR DUE TO BLACK MOLD CONTAMINATION, HEALTH RISKS; RISK OF INJURY TO ME AND OTHERS DUE TO MOLD, THE ELECTRICAL COMPROMISED, AND POSSIBLE POWER CUT TO ENGINE WHILE IN MOTION. A PAID LOAN BUT HAVING NO CAR, BMW OF NA WISHED ONLY TO COMPENSATE ME WITH $1000 TOWARDS A NEW BMW. I FOUND MANY FORUMS, ON THE INTERNET, REGARDING 2002-2015 BMW'S W/THE SAME PROBLEMS & OWNERS SUSTAINING SAME LOSS OF PROPERTY WITH NO ETHICAL OR SUSTAINABLE COMPENSATION FROM BMW OF NA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
NHTSA ODI #10679453
40,000 miles · Nov 5, 2013
Electrical SystemStructure
THE AUC SENSOR UNDER THE HOOD IS NOT WELL SECURED. THE BRACKET SECURING THE SENSOR IS BROKEN LEAVING THE SENSOR LOOSE UNDER THE HOOD. THE LOOSE SENSOR WIRE RUBS AGAINST SHARP EDGE OF THE CAR BODY, BREAKING THE OUTER PROTECTIVE SHIELD OF THE WIRE. THE EXPOSED WIRE IS A FIRE HAZARD. *TR
NHTSA ODI #10550906
11,500 miles · Dec 20, 2008
Electrical SystemExterior LightingStructureFireInjury
GO HERE FOR THE ENTIRE STORY: WWW.BMWFIRE.COM I PURCHASED A BRAND NEW 2008 BMW 328I FOR $38,000 FROM SONNEN BMW IN SAN RAFAEL, CALIFORNIA. THE CAR HAD A SERIOUS MANUFACTURERS DEFECT THAT CAUSED AN ELECTRICAL FIRE AND RESULTED IN MY CAR BEING TOTALED. I HAD MULTIPLE ISSUES WITH THE FRONT PASSENGERS SIDE FOG LIGHT FALLING OUT O…
Read full complaint
GO HERE FOR THE ENTIRE STORY: WWW.BMWFIRE.COM I PURCHASED A BRAND NEW 2008 BMW 328I FOR $38,000 FROM SONNEN BMW IN SAN RAFAEL, CALIFORNIA. THE CAR HAD A SERIOUS MANUFACTURERS DEFECT THAT CAUSED AN ELECTRICAL FIRE AND RESULTED IN MY CAR BEING TOTALED. I HAD MULTIPLE ISSUES WITH THE FRONT PASSENGERS SIDE FOG LIGHT FALLING OUT OF ITS CASING INTO THE LOWER CORNER OF THE BUMPER WHICH CAUSED THREE SEPARATE FIRES. BMW HAS REFUSED TO REPLACE MY VEHICLE THAT HAD 11,500 MILES AND IS COVERED UNDER WARRANTY. AT THE END OF JUNE 2008 I FIRST REALIZED THIS PROBLEM HAPPENED UPON A CLOSER INSPECTION OF THE EXTERIOR OF THE CAR. I BROUGHT THE CAR RIGHT AWAY TO SONNEN BMW'S SERVICE DEPARTMENT, AS I WAS WORRIED ABOUT THE SAFETY OF THE VEHICLE. I SHOWED THEM WHAT HAPPENED, BUT THEY TOLD ME THAT THEY HAD NO AVAILABLE APPOINTMENTS UNTIL TWO WEEKS OUT AND THAT MY CAR WAS SAFE TO DRIVE. TWO WEEKS LATER I BROUGHT MY VEHICLE TO SONNEN'S SERVICE DEPARTMENT, THEY "VERIFIED THE DEFECT" AS STATED IN THEIR SERVICE RECORDS. THEY REPLACED THE COMPLETE FRONT BUMPER AND SUPPOSEDLY RE SECURED THE FOGLIGHT. ALL OF THIS WAS COVERED UNDER BMW'S WARRANTY AS IT WAS A MANUFACTURES DEFECT. I ASKED TOM MURTHA (MY SERVICE ADVISOR) WHY THIS HAD HAPPENED, HE TOLD THAT BECAUSE THERE WAS ABSOLUTELY NO IMPACT DAMAGE, THE ONLY WAY THIS COULD HAVE OCCURRED WAS A MISTAKE WHEN BUILDING THE VEHICLE AT THE FACTORY. I THOUGHT ALL OF MY PROBLEMS WERE SOLVED UNTIL A FOGGY DAY IN SAN FRANCISCO, CALIFORNIA. ON OCTOBER 25TH, 2008 AT APPROXIMATELY 4:00 PM. WHILE WAITING AT A STOPLIGHT I TURNED ON MY FOG LIGHTS AT THE INTERSECTION OF FRONT & BROADWAY (ASSUMING THAT THE FOGLIGHT HAD BEEN SECURED). IT WAS FOGGY OUT AND MY PASSENGER AND I COULD NOT SEE THE SMOKE THAT WAS COMING FROM THE PASSENGER SIDE FOG LIGHT BECAUSE OF A SMALL FIRE IT CAUSED. I WAS MADE AWARE OF THIS WHEN A PEDESTRIAN WALKED UP TO MY CAR AND ALERTED ME THAT THERE WAS A FIRE. I PULLED OVER RIGHT AWAY AND I DUMPED THE CONTENTS OF A LARGE WATER BOTTLE ON THE FLAME. *TR
NHTSA ODI #10252352