Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 61 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports0 injury reports
What owners actually said
61 reports
Mileage unknown · Oct 25, 2023
Forward Collision Avoidance
The auto brake suddenly braked hard and it was scary. The car reported a collision warning red light for a few seconds. Luckily, there was no car close behind me. While I was driving at about 70 miles per hour on the highway, there was no car in front of me to worry about. There was probably a car driving in the next lane. Afte…
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The auto brake suddenly braked hard and it was scary. The car reported a collision warning red light for a few seconds. Luckily, there was no car close behind me. While I was driving at about 70 miles per hour on the highway, there was no car in front of me to worry about. There was probably a car driving in the next lane. After the sudden brake, everything seemed to be back to normal. This type of sudden auto brake happened once in late 2019, on a local drive, I thought it was a falling leaf or something. But this time on the highway, there was nothing in front the car.
NHTSA ODI #11551936
Mileage unknown · Sep 22, 2023
Fuel/propulsion System
Filling up the tank registers only half a tank. It seems similar to this recall which wasn't for my car's year. NHTSA campaign number: 22V155
NHTSA ODI #11545957
Mileage unknown · Sep 4, 2023
Seat Belts
Seat belts are fraying. The seatbelt in the second row on the driver side cannot be used because it has frayed and the tear is halfway through the width of the seat belt. The same issue is developing in the 3rd row on the passenger side. Audi is trying to charge us $1700 to replace the seatbelt in the second row alone.
NHTSA ODI #11542534
Mileage unknown · Aug 12, 2023
Unknown Or Other
Backup camera malfunctions, often turns blank or fails to activate
NHTSA ODI #11538169
Mileage unknown · Aug 8, 2023
Suspension
2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing i…
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2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing in trunk has been my 50 lb dog). Vehicle was only 3 months out of 36 month warranty when this happened. Local Audi dealer and Audi USA failed to stand behind this repair which cost me over $2000 to fix at an independent garage. Online search noted other Audi Q7 with similar problems.
NHTSA ODI #11537089
Mileage unknown · Jul 12, 2023
Fuel/propulsion System
The component that failed was the fuel level sender. The attachment shows that I had it repaired by Audi. They found low static resistance which is the same issue they recalled 46,000 other vehicles for including 2019, just not Q7. The car is available for inspection. My safety was put at risk because the gas and did not work on…
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The component that failed was the fuel level sender. The attachment shows that I had it repaired by Audi. They found low static resistance which is the same issue they recalled 46,000 other vehicles for including 2019, just not Q7. The car is available for inspection. My safety was put at risk because the gas and did not work on the safety of others was put at risk because I could have run out of gas anywhere and it anytime. You took over a month to get an appointment. The issue has been corrected in June 2023. Audi was the only one that inspected the vehicle. There was one warning when it failed. .
NHTSA ODI #11531737
Mileage unknown · Apr 25, 2023
Suspension
Rear passenger side coil spring failed during vehicle operation. Vehicle has only 61,000 miles and has never seen any heavy duty including trailering anything.
NHTSA ODI #11518964
51,000 miles · Mar 7, 2023
Fuel System, Gasoline
The contact owns a 2019 Audi Q7. The contact stated that while operating the vehicle the message “emergency vehicle malfunction" displayed and the vehicle began to sputter and hesitate before stalling. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump w…
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The contact owns a 2019 Audi Q7. The contact stated that while operating the vehicle the message “emergency vehicle malfunction" displayed and the vehicle began to sputter and hesitate before stalling. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
NHTSA ODI #11510654
Mileage unknown · Aug 4, 2022
Engine
under 60k miles and have a coolant pump leak/failure due to a faulty bearing with excess movement.
NHTSA ODI #11477634
Mileage unknown · Jun 21, 2022
Unknown Or Other
The Sun Roof exploded with no signs on anything hitting it. I just exploded AS i was driving in the open. Seems like defective glass..
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence & remedy
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Consequence & remedy
Consequence: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Consequence & remedy
Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Audi Q7 Problems, Complaints & Recalls | Skip That Year
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