2007 Audi Q7

TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE AVERAGE FUEL MILEAGE DECREASED WHILE DRIVING. THE VEHICLE AND THE DRIVER DISCOVERED A PUDDLE OF FUEL UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FLANGE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (CONCORD AUDI, 1300 CONCORD AVE, CONCORD, CA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM) IN NOVEMBER OF 2016; HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 100,000.

AFTER GOING THROUGH A CAR WASH AND DRIVING BACK HOME I NOTICED THE AUDIO IN MY VEHICLE JUST COMPLETELY STOPPED WORKING. THERE IS ONLY THE "MUTE" BUTTON STUCK ON THE DASHBOARD AND THERE IS NO SOUND COMING FROM THE MMI SYSTEM AT ALL. ALSO WHEN I TURN OFF THE VEHICLE YOU CAN HEAR THE PHONE BUSY SOUND COMING FROM INSIDE OF THE VEHICLE SOMEWHERE SO CLEARLY SOMETHING WAS WRONG. ONCE I GOT BACK HOME AND PARKED THE VEHICLE I DID A VISUAL INSPECTION AND FOUND THE REAR RIGHT AREA SOAKED WITH WATER , THERE WAS AN OVERWHELMING SMELL AS IF SOMETHING ELECTRICAL HAD MELTED OR CAUGHT FIRE. THE NEXT DAY I CONTINUED TO SMELL THIS FAINT BURNT WIRE SMELL WHICH DEFINITELY CONCERNED ME. KEEP IN MIND MY AUDIO IS NO LONGER WORKING AT THIS POINT AND HAS NOT RETURNED I BEGAN TO REMOVE ALL THE ITEMS IN THE REAR LIFT GATE PORTION OF THE VEHICLE AND STARTED TO DISASSEMBLE THE REAR RIGHT SIDE TO INVESTIGATE IF IN FACT ANYTHING HAD CAUGHT ON FIRE OR HAS THE POTENTIAL TO DO SO. WHAT I FOUND WAS, THE BOSE AMPLIFIER WAS COMPLETELY DRENCHED AND OTHER ELECTRONIC COMPONENTS DOWN ON THAT SIDE WERE WET AS WELL IT LOOKS TO BE A BACKUP IN THE DRAIN TUBES. AFTER LOOKING ON MULTIPLE FORUMS ON THE INTERNET I FOUND THAT THIS IS REOCCURRING ISSUE WITH THIS PARTICULAR YEAR AND MODEL Q7 THAT AUDI IS WELL AWARE OF BUT SURPRISINGLY NO ONE HAS STARTED A CAMPAIGN TO HAVE THIS ISSUE ADDRESSED. MY BIGGEST CONCERN IS THAT IT CAN POTENTIALLY START A FIRE IN THE REAR DO TO THIS OBVIOUS DESIGN DEFECT AND ALSO MY ELECTRICAL COMPONENTS HAVE BEEN DAMAGED BY THIS DESIGN DEFECT. PLEASE HELP!!!!!! THANK YOU.

FUEL LINE LEAK OCCURRED DURING OPERATION OF THE VEHICLE ON 11/24/18. FIRST A FUEL SMELL WAS DETECTED IN THE VEHICLE AT A TRAFFIC LIGHT AT WASHINGTON RD AND RT 1 (THIS SMELL WAS AT FIRST ASSOCIATED WITH A TANKER TRUCK REFUELING AN ADJACENT SERVICE STATION), THEN ON THE HIGHWAY ENGINE KNOCKING BEGAN TO OCCUR WITH A BLINKING CHECK ENGINE LIGHT WHEN ACCELERATING. UPON PARKING THE VEHICLE, A POOL OF FUEL WAS IMMEDIATELY DETECTED BELOW THE ENGINE BLOCK FROM FUEL DRIPPING OFF OF THE ENGINE BLOCK. UPON OPENING THE HOOD THE ENGINE BLOCK WAS COVERED WITH FUEL - IDENTIFIED BY TOUCH AND SMELL - ADDITIONALLY THE INSULATION ON THE CEILING OF THE HOOD HAD A WET SPOT 1 FT SQ DARKENED BY SATURATION WITH FUEL. RESTARTED THE ENGINE AND NOTED FUEL WAS SPRAYING FROM THE FUEL PUMP TOWARDS THE FRONT OF THE VEHCILE AND UPWARDS TOWARDS THE HOOD. THE ENGINE WAS IMMEDIATELY CUT OFF AND THE VEHICLE WAS TOWED TO AN AUDI DEALERSHIP FOR REPAIR.

TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT A STRONG ODOR OF FUEL WAS DETECTED ON THE OUTSIDE OF THE VEHICLE WHILE PARKED. THE CONTACT CALLED AUDI ONTARIO AT (866) 381-3591 (LOCATED AT 2272 INLAND EMPIRE BLVD, ONTARIO, CA 91764) AND WAS INFORMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,600.