The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle wa…
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The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.
NHTSA ODI #11470241
100,000 miles · Apr 7, 2020
Electrical SystemStructure
THE REAR SUNROOF LEAKS AROUND THE SEAL AND LEAKS DOWN INTO THE ELECTRONICS OF THE CAR. THE DRAIN TUBES ARE RAN THROUGH THE ELECTRONICS COMPARTMENT CAUSING IT TO SHORT OUT THE SYSTEM AND CAUSING THE CHECK ENGINE LIGHT AND TIRE SENSOR LIGHTS TO COME ON AND NOT BE ABLE TO BE RESET. THE SUNROOF NOT ONLY LEAKS FROM THE DRAIN TUBES BU…
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THE REAR SUNROOF LEAKS AROUND THE SEAL AND LEAKS DOWN INTO THE ELECTRONICS OF THE CAR. THE DRAIN TUBES ARE RAN THROUGH THE ELECTRONICS COMPARTMENT CAUSING IT TO SHORT OUT THE SYSTEM AND CAUSING THE CHECK ENGINE LIGHT AND TIRE SENSOR LIGHTS TO COME ON AND NOT BE ABLE TO BE RESET. THE SUNROOF NOT ONLY LEAKS FROM THE DRAIN TUBES BUT ALSO AROUND THE SEAL, ALSO CAUSING THE WATER TO DRAIN INTO THE ELECTRICAL COMPARTMENT WHICH CAUSES THE SAME ISSUE EVEN AFTER THE DRAIN TUBES ARE REPAIRED. YOU CAN FIND THIS ISSUE LISTED ALL OVER THE INTERNET HELP SITES AS WELL AS YOU TUBE. THIS IS A VERY COMMON ISSUE WITH THIS MODEL VEHICLE, AND IS A DESIGN FLAW THAT AUDI IS REFUSING TO FIX AND PASSING ON THE COST TO THE CONSUMER. TO REPAIR THE AMP AND WATER LEAK IS UPWARDS OF $6000. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR ASSUMING THE EXPENSE OF A MANUFACTURER DESIGN FLAW. THE LEAK OCCURS IN THE REAR SUNROOF OF THIS MODEL AUDI AND IS A ISSUE THAT IS LISTED ALL OVER THE INTERNET AND AUDI HAS NOT MADE IT A RECALL.
THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUD…
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THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUDI SHOULD REPLACE THIS OR FIX THIS PROBLEM DUE TO ITS SEEM ITS HAPPENING TO ALL THEIR CARS WITH SUNROOFS. *TR
AS MANY PEOPLE HAVE ALREADY REGISTERED COMPLAINTS ABOUT, EVEN WITH CLEANING OUR SUNROOF DRAINS REGULARLY, THE GLUE FAILED CAUSING US TO NOT ONLY ENDURE THE EXPENSE OF A WELL-DOCUMENTED ISSUE WITH THE VEHICLE, BUT NOW WE HAVE BEEN WITHOUT A STEREO SINCE WE FEEL WE ARE ENTITLED TO AT LEAST THAT MUCH, HOWEVER, AUDI OF AMERICA DISAG…
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AS MANY PEOPLE HAVE ALREADY REGISTERED COMPLAINTS ABOUT, EVEN WITH CLEANING OUR SUNROOF DRAINS REGULARLY, THE GLUE FAILED CAUSING US TO NOT ONLY ENDURE THE EXPENSE OF A WELL-DOCUMENTED ISSUE WITH THE VEHICLE, BUT NOW WE HAVE BEEN WITHOUT A STEREO SINCE WE FEEL WE ARE ENTITLED TO AT LEAST THAT MUCH, HOWEVER, AUDI OF AMERICA DISAGREES. CONSIDERING HOW MANY ISSUES THERE HAVE BEEN WITH SUNROOF LEAKS IN THE PAST AND THE FACT THAT THIS IS AN ONGOING PROBLEM FOR Q7 OWNERS, I FEEL, AS MANY OTHERS DO I'M SURE, THAT THIS PROBLEM NEEDS TO BE LOOKED INTO FURTHER BY THE NHTSA. *TR
NHTSA ODI #10596118
55,000 miles · Feb 18, 2014
Electrical SystemStructure
DRAINING SYSTEM IN THE ROOF OF VEHICLE SEEMS TO BE A DESIGN/ENGINEERING FLAW. IN UNDER 4 YEARS, WATER LEAKED INTO THE INTERIOR FRONT AND REAR OF CAR CAUSING ISSUES WITH THE AMPLIFIER AND WHO KNOWS WHAT ELSE. DEALER SAYS IT WAS NOT COVERED UNDER WARRANTY AND ESTIMATES $1600 TO FIX THE DRAIN ISSUES AND $2200 FOR THE BLOWN AMPLIF…
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DRAINING SYSTEM IN THE ROOF OF VEHICLE SEEMS TO BE A DESIGN/ENGINEERING FLAW. IN UNDER 4 YEARS, WATER LEAKED INTO THE INTERIOR FRONT AND REAR OF CAR CAUSING ISSUES WITH THE AMPLIFIER AND WHO KNOWS WHAT ELSE. DEALER SAYS IT WAS NOT COVERED UNDER WARRANTY AND ESTIMATES $1600 TO FIX THE DRAIN ISSUES AND $2200 FOR THE BLOWN AMPLIFIER. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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