I WAS DRIVING MY AUDI Q7 THE 25TH OF AUGUST OF 2010 IN MIAMI, FL WHEN THE BRAKES SUDDENLY STOPPED WORKING AND I RAN A COUPLE RED LIGHTS TRYING TO STOP THE VEHICLE. IN THE MEAN TIME, I TURNED THE DRIVE SHIFT TO NEUTRAL POSITION AND I STARTED PRESSING THE BRAKE PEDAL SEVERAL TIMES UNTIL IT FINALLY STOPPED THE CAR SLOWLY. I STOPPE…
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I WAS DRIVING MY AUDI Q7 THE 25TH OF AUGUST OF 2010 IN MIAMI, FL WHEN THE BRAKES SUDDENLY STOPPED WORKING AND I RAN A COUPLE RED LIGHTS TRYING TO STOP THE VEHICLE. IN THE MEAN TIME, I TURNED THE DRIVE SHIFT TO NEUTRAL POSITION AND I STARTED PRESSING THE BRAKE PEDAL SEVERAL TIMES UNTIL IT FINALLY STOPPED THE CAR SLOWLY. I STOPPED IN A SAFE PLACE AND I CALL AUDI TOW ASSISTANCE, THEY CAME IN ABOUT AN HOUR TO PICK MY VEHICLE UP AND TOOK IT TO THE DEALERSHIP (PRESTIGE IMPORTS). I AM EXTREMELY DISAPPOINTED WITH THE SERVICES RENDERED BY THE DEALERSHIP BECAUSE I TOOK THE VEHICLE TO INSPECTION AND REPAIRS WHEN IT REACHED THE 60,000 MILES BACK ON APRIL, 2010, AT WHICH TIME I WAS CHARGED FOR THE FRONT BRAKE PADS REPLACEMENT (SEE ATTACHED RECEIPT). I AM TERRIFIED ABOUT WHAT WOULD HAVE HAPPENED TO ME IF INSTEAD OF BEING IN A REGULAR STREET I WAS ON A HIGHWAY OR IF THERE WERE CARS WAITING ON THE TRAFFIC LIGHTS. I WANT TO NOTIFY PRESTIGE IMPORTS AND AUDI OF AMERICAS ABOUT MY CONCERNS IN REFERENCE TO THE QUALITY OF THE SERVICES RENDERED AT THIS FACILITY AND THE SAFETY OF THIS VEHICLE AND I AM CONCERNED WHETHER THE BRAKE PADS REPLACEMENT WAS REALLY DONE AS REQUIRED BY AUDI'S MANUAL. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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