NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
34 reportsClear category filter71,000 miles · Nov 27, 2017
Electrical System
THERE SEEMS TO BE LEAKING FROM THE SUNROOF THAT LETS WATER INTO THE AMP. THE LEAK GOES INTO THE AMP AND CAUSES THE BATTERY TO DRAIN WHEN SITTING. THIS ISSUE HAS BEEN KNOWN BY AUDI FOR A WHILE AND HAVE NOT DONE ANYTHING TO RECALL THESE VEHICLES AND FIX THE ISSUE. THE AVERAGE COST TO MAKE THE AMP AND ROOF REPAIR IS $4,500. PLEASE …
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THERE SEEMS TO BE LEAKING FROM THE SUNROOF THAT LETS WATER INTO THE AMP. THE LEAK GOES INTO THE AMP AND CAUSES THE BATTERY TO DRAIN WHEN SITTING. THIS ISSUE HAS BEEN KNOWN BY AUDI FOR A WHILE AND HAVE NOT DONE ANYTHING TO RECALL THESE VEHICLES AND FIX THE ISSUE. THE AVERAGE COST TO MAKE THE AMP AND ROOF REPAIR IS $4,500. PLEASE LOOK INTO THIS. THANK YOU.
NHTSA ODI #11048651
Mileage unknown · Jun 26, 2017
Electrical SystemSteering
THERE IS A STEERING LOCK PROBLEM. I WAS TOLD THAT THE STEERING COULD LOCK WHILE DRIVING. THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. THE SCANNER READS "STEERING LOCK ACTUATOR". PLEASE HAVE THIS ISSUE ADDRESSED.
NHTSA ODI #11001437
120,000 miles · Nov 28, 2016
Electrical SystemEngineFuel/propulsion System
THERE IS A FISSURE CRACK IN OIL TANK LOCATED UNDER THE ENGINE ALSO FUEL PUMP LEAK WHICH CAUSES THE ELECTRONIC CONTROL BOARD TO MISHAP ALSO THE TRUNK ELECTRIC DOORS SMASHED MY HEAD A FEW TIMES I HAVE TAKE THE CAR TO ONLY AUTHORIZED AUDI MECHANICS.
NHTSA ODI #10928185
Mileage unknown · May 23, 2016
Electrical SystemUnknown Or Other
ELECTORAL BATTERY DRAIN ISSUE , WATER LEAK IN THE ELECTRIC FROM SUN-ROOF ,
NHTSA ODI #10870428
64,000 miles · Jan 1, 2016
Electrical System
ELECTRICAL ISSUE DUE TO THE FAULTY SUNROOF WATER DRAIN HOSES(CONNECTION FOR HOSES). LIKE ALL (ALL) AUDI Q7 OWNERS I HAVE ENCOURAGED PROBLEMS WITH MY COMPLETE ELECTRICAL SYSTEM IN THE CAR. WATER LEAKED FROM SUNROOF DOWN TO MOST ELECTRICAL COMPONENTS IN THE CAR WHICH ARE HIDDEN BEHIND UPHOLSTERY. AUDI IS FULL OF ELECTRONICS INCLU…
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ELECTRICAL ISSUE DUE TO THE FAULTY SUNROOF WATER DRAIN HOSES(CONNECTION FOR HOSES). LIKE ALL (ALL) AUDI Q7 OWNERS I HAVE ENCOURAGED PROBLEMS WITH MY COMPLETE ELECTRICAL SYSTEM IN THE CAR. WATER LEAKED FROM SUNROOF DOWN TO MOST ELECTRICAL COMPONENTS IN THE CAR WHICH ARE HIDDEN BEHIND UPHOLSTERY. AUDI IS FULL OF ELECTRONICS INCLUDING SAFETY SYSTEMS IN THE CAR. MY MMI SYSTEM DIED DUE TO AMPLIFIER GETTING WET. AFTER MMI, BATTERY DRAINED OUT AFTER JUST 7 HOURS THAT CAR HAS BEEN SITTING IN THE PARKING LOT. ALL DEALERSHIPS KNOW ABOUT THIS AND AUDI IS STILL RIPPING OFF ALL THE Q7 OWNERS ON THIS ISSUE. TOO BAD IS THAT IN LONG RUN THEY WILL LOSE A LOT OF CUSTOMERS.FULL REPAIR OF SUNROOF HOSES AND REPLACEMENT OF AUDI AMPLIFIER WHICH IS FIRST PART THAT GETS AFFECTED FROM WATER COSTED ME ALMOST $4000. NOT TO MENTION THAT I STILL STAINS FROM WATER ON MY ROOF LINER. I CONTACTED AUDI OF AMERICA AND THEY WILL NOT ADMIT FAULT, WANT ME TO GO TO DEALERSHIP AND PAY AGAIN FOR INSPECTION. YEAH. GOOD LUCK. I WILL NEVER SEE AUDI DEALERSHIP AGAIN AND NEVER BUY ANOTHER AUDI.
NHTSA ODI #10817331
Mileage unknown · Jul 15, 2015
Electrical System
HI THERE, I HAD AN ISSUE WITH MY SOUND SYSTEM I.E. IN MY AUDI Q7, IT BASICALLY MUTED OFF AND I COULD NOT HEAR NOTHING (RADIO, AUDIO CD ETC.) AND TOOK IT TO THE DEALER. AFTER DIAGNOSIS, I WAS TOLD THAT MY MOON ROOF DRAIN TUBES WERE CLOGGED AS A RESULT RAIN WATER TRICKLED IN AND EVENTUALLY BLEW UP MY AMPLIFIER AND THE DEALER…
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HI THERE, I HAD AN ISSUE WITH MY SOUND SYSTEM I.E. IN MY AUDI Q7, IT BASICALLY MUTED OFF AND I COULD NOT HEAR NOTHING (RADIO, AUDIO CD ETC.) AND TOOK IT TO THE DEALER. AFTER DIAGNOSIS, I WAS TOLD THAT MY MOON ROOF DRAIN TUBES WERE CLOGGED AS A RESULT RAIN WATER TRICKLED IN AND EVENTUALLY BLEW UP MY AMPLIFIER AND THE DEALER IS NOW CHARGING ME AN EXORBITANT (~$2500) PRICE TO FIX IT. I HAD NO OPTION BUT GET IT FIXED. BASED ON MY RESEARCH, I SEE THAT THIS IS A KNOWN ISSUE WITH THE 2007 AUDI Q7 MODELS AND THAT IT WAS AUDI'S DECISION TO DEAL WITH THIS ON A CASE BY CASE BASIS IN PREFERENCE TO RECALLING ALL 07 PRODUCTION (UP TO A CERTAIN VIN) WITH SUNROOF FITTED. THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS. THEIR ARGUMENT NOW IS THAT I HAVE NOT BEEN REGULAR AT SERVICING MY VEHICLE AT THE DEALER THEREFORE THEY CANT HELP WITH ASSISTING ME TO FIX IT AND ARE IN NO WAY LIABLE FOR IT. I WOULD ARGUE THAT THEY HAD A DUTY ALL ALONG TO FIX IT OR ADVISE ME OF THE POTENTIAL PROBLEM. I AM VERY FRUSTRATED WITH THE FACT IT WAS HIDDEN FROM ME AND CALLED THE AUDI CUSTOMER SERVICE AND THEY TELL ME THEY CANT HELP ME WITH THIS. I AM NOT SURE WHAT I FOUND ABOUT THE MOON ROOF DRAINS IS TRUE, BUT IF IT IS TRUE, THEN I THINK IT IS UNFAIR FOR AUDI TO HIDE THE FAULTY DRAINS FROM THEIR CUSTOMERS AND AUDI SHOULD BE LIABLE FOR IT... THANKS
NHTSA ODI #10734283
56,000 miles · Jan 4, 2015
Electrical System
SUNROOF LEAKING DUE TO FAULTY DRAIN HOSE DESIGN ,CAUSING ELECTRICAL PROBLEMS TO THE MMI SYSTEM ,RADIO, AMPLIFIER , DRAINING BATTERY , ESP SYSTEM, AUDI USA , IS FULLY AWARE OF THE PROBLEM AND YET REFUSED TO HAVE A RECALL ON THESE CAR'S 2007_2011 Q7 MODEL , ALL THE DEALERSHIP ACKNOWLEDGE THERE'S A MANUFACTURING DEFECTS, BUT EACH V…
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SUNROOF LEAKING DUE TO FAULTY DRAIN HOSE DESIGN ,CAUSING ELECTRICAL PROBLEMS TO THE MMI SYSTEM ,RADIO, AMPLIFIER , DRAINING BATTERY , ESP SYSTEM, AUDI USA , IS FULLY AWARE OF THE PROBLEM AND YET REFUSED TO HAVE A RECALL ON THESE CAR'S 2007_2011 Q7 MODEL , ALL THE DEALERSHIP ACKNOWLEDGE THERE'S A MANUFACTURING DEFECTS, BUT EACH VISIT TO THE DEALERSHIP IT COST $2,200. *TR
NHTSA ODI #10669898
81,173 miles · Dec 19, 2014
Electrical System
WHILE DRIVING DURING A HEAVY RAIN, MY RADIO STARTED MAKING A STATIC LIKE SOUND, AND DIED, ALONG WITH THE NAVIGATION SYSTEM. THE FOLLOWING DAY I HAD A MECHANIC CHECK THE VEHICLE, AND HIS FINDINGS WAS A LEAK INTO THE ELECTRONIC PORT THUS CREATING WATER DAMAGE TO AMPLIFIER - MMI SYSTEMS. *TR
NHTSA ODI #10667282
Mileage unknown · Dec 8, 2014
Electrical SystemEquipment Adaptive/mobilityStructure
THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUD…
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THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUDI SHOULD REPLACE THIS OR FIX THIS PROBLEM DUE TO ITS SEEM ITS HAPPENING TO ALL THEIR CARS WITH SUNROOFS. *TR
NHTSA ODI #10662742
90,000 miles · Oct 10, 2014
Electrical System
ALL THE MMS SCREEN WENT OUT . THE DEALER STATED IT COME FROM THE SUNROOF DRAINING SYSTEM . WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . NOW WHY WOULD SOMEBODY WANT 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM,.THIS IS THE D…
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ALL THE MMS SCREEN WENT OUT . THE DEALER STATED IT COME FROM THE SUNROOF DRAINING SYSTEM . WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . NOW WHY WOULD SOMEBODY WANT 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM,.THIS IS THE DEALER AM TALKING ABOUT. ITS A PROBLEM ON ALL AUDI VEHICLE THAT HAVE SUNROOFS. *TR
NHTSA ODI #10643839
Official recalls
3Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Aug 1, 2007
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗