Air Bags. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

What owners actually said

168 reports

126,500 miles · Jul 5, 2019

Engine

LOW OIL PRESSURE READING METAL FRAGMENTS IN ENGINE CAUSE ENGINE TO FAIL.

NHTSA ODI #11229681

78,000 miles · Jun 22, 2019

Service Brakes

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WHEN I REPLACED THE FRONT BRAKE ROTOR AND PAD, I FOUND THE LOWER CALIPER GUIDE PIN BUSHING WAS STUCK. IT STUCK SO BADLY AND TOOK A LOT OF HAMMERING TO GET IT OUT. THE BUSHING WAS HEAVILY RUSTED. SINCE THE CALIPER WILL NOT MOVE WITH A STUCK BUSHING, THE OUTSIDE PADS WILL NOT FULLY ENGAGE WITH THE ROTOR TO PROVIDE ADEQUATE BRAKING FORCE. NOTICED THE INNER PAD IS ALMOST GONE WHILE THE OUTER PADS STILL HAVE 5MM LEFT. THE BUSHING IS SUCH A SMALL YET SAFETY CRITICAL PART, SHOULD BE MADE OF STAINLESS STEEL. AUDI CHARGES MORE THAN $40 FOR SPARE, WITH THAT PRICE, ONE WOULD EXPECT BETTER QUALITY. YET IT SEEMS AUDI PUTS PROFIT ABOVE SAFETY.

NHTSA ODI #11221941

Mileage unknown · Jun 21, 2019

Engine

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I PURCHASED MY 2012 AUDI FROM CARMAX WITH 20,??? MILES ON IT. IT NOW HAS 106,000. I NOTICED MORE OIL CONSUMPTION THAN IT SHOULD. I AM VERY VERY ON TOP OF MAINTAINING MY VEHICLES. REGULAR MAINTENANCE ORIGINAL AUDI PARTS DURING REPLACEMENT.... THEN MY CHECK ENGINE LIGHT CAME ON. HAD THE CODE CHECKED AND IT WAS TURBO BOOSTER PROBLEM AND CRANKSHAFT. WAS TOLD FIXING CRANKSHAFT MAY POSSIBLY FIX TURBO BOOSTER CODE WITHOUT PAYING $3,000-4,000 TO FIX. AS THEY WERE FIXING IT I WAS TOLD THE CRANKSHAFT HAD RED LETTERS ON IT MEANING IT CAME FROM A JUNKYARD PRIOR TO MY PURCHASING IT! SO IT HAD TO HAVE GONE BAD BEFORE 20,000 MILES WHICH IS RIDICULOUS! SO I PAID THE $500.00 TO FIX IT AND DROVE IT 158 MILES AND THE CHECK ENGINE LIGHT CAME ON AGAIN. SO I JUST BURNED $500.00 FOR NOTHING! I LOVE MY AUDI BUT I WILL NEVER EVER PURCHASE AN AUDI THAT IS SUCH AN UNRELIABLE VEHICLE AGAIN. IN DOING RESEARCH I SEE THAT 2012 AUDI ENGINES ARE VERY VERY BAD NEWS! APPARENTLY THIS IS HAPPENING TO A LOT OF AUDI OWNERS. BUYER BEWARE!

NHTSA ODI #11221821

68,000 miles · Jun 9, 2019

Engine

VEHICLE WAS IN MOTION ON A HIGHWAY AND EXPERIENCED PROBLEMS WITH THE TURBO UNDERBOOSTING. ERROR CODE WAS P0299 NEGATIVE PRESSURE DEVIATION, TURBOCHARGED EXCESSIVE WASTEGATE PLAY OCCURRED ON AUDI WITH 68K. REQUIRES A NEW TURBO CHARGER TO FIX.

NHTSA ODI #11218764

83,000 miles · May 12, 2019

Unknown Or Other

THESE VEHICLES CONSUME OIL EXCESSIVELY CAUSING CONSUMERS TO CARRY OIL QUARTS INSIDE THEIR VEHICLES HAVE READ ITS THE PISTONS WHICH BURN THE OIL THIS SHOULD BE A RECALL FROM AUDI TO FIX THIS INCONVENIENT PROBLEM.

NHTSA ODI #11207060

90,000 miles · May 7, 2019

Engine

WITH NORMAL CITY DRIVING SPEED ENGINE RODE ROUGH AND THEN STOPPED. TOWED TO AUDI DEALERSHIP WHERE THEY DIAGNOSED A TIMING CHAIN TENSIONER PROBLEM LIKE MANY OTHERS, BUT EVEN THOUGH MINE IS THE SAME ISSUE, IT IS NOT PART OF THE CURRENT SETTLEMENT CLASS. COST TO REPAIR IS MORE THAN $6,000.

NHTSA ODI #11206062

63,000 miles · Apr 21, 2019

Electrical SystemEngine

TIMING CHAIN JUMPED AT 63,000 MILES. AND VEHICLE ALSO NEEDED CYLINDER HEAD REPLACEMENT.

NHTSA ODI #11202771

130,000 miles · Apr 11, 2019

Fuel/propulsion System

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TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO AUDI WEST HOUSTON (15865 KATY FWY, HOUSTON, TX 77094) TO BE REPAIRED. WHILE REPAIRING THE FUEL PUMP FLANGE, THE DEALER CUT THE FUEL LINE, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN AND ALLOWED FUEL TO LEAK IN THE BACK SEAT. THE DEALER DID NOT CLAIM RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

NHTSA ODI #11195685

Mileage unknown · Mar 8, 2019

Engine

I AM HAVING TO ADD OIL EVERY 500-800 MILES. I DID NOT HAVE THE OIL CONSUMPTION TEST DONE DUE TO IT SOUNDS LIKE A WASTE OF MONEY AND THEY DO NOT EVEN FIX THE PROBLEM. IS ANYONE HAVING THESE PROBLEMS IN THE 2013 MODELS? I AM THINKING ABOUT TRADING IT IN OR MAYBE I SHOULD JUST GO TO A DIFFERENT MAKE TRUCK.

NHTSA ODI #11185021

100,000 miles · Feb 27, 2019

Engine

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TIMING CHAIN AND/OR TIMING CHAIN TENSIONER FAILURE ON MY VEHICLE. THIS SAME ISSUE IS IIN A CLASS ACTION LAWSUIT. MY VEHICLE ENGINE SIZE AND YEAR ARE LISTED BUT MY CAR IS NOT COVERED. I HAVE THEY EXACT SAME ISSUE WITH MY VEHICLE AND WILL HAVE TO PAY THOUSANDS OF DOLLARS TO HAVE REPAIRED. I FEEL LIKE THIS ISSUE SHOULD BE EXTENDED TO OTHER VIN #'S THAT ARE HAVING THE EXACT SAME ISSUE BUT ARE NOT BEING ACKNOWLEDGED BY AUDI. THE VEHICLE BARELY STARTS AND DOES NOT HAVE ANY POWER WHEN MOVING FORWARD. IT WAS IN MOTION.

NHTSA ODI #11182795

Official recalls

18V818000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 19, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence & remedy

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

18V082000 · Air Bags:frontal:driver Side:inflator Module

Jan 30, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

17V001000 · Air Bags:side/window; Visibility:sun/moon Roof Assembly

Jan 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Additional source detail variants (2)

Air Bags:side/window

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Visibility:sun/moon Roof Assembly

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

16V660000 · Fuel System, Gasoline:delivery:fuel Pump

Sep 13, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

16V078000 · Air Bags:frontal:driver Side:inflator Module

Feb 10, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

12V299000 · Visibility:sun/moon Roof Assembly

Jun 28, 2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

Consequence & remedy

Consequence: SHOULD THE SUNROOFS GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.