2015 Audi A6

WHILE DRIVING AT NIGHT THERE WAS A FLASH FLOOD ON A KNOWN FLOOD ROAD. AFTER PROCEEDING THROUGH WHAT WAS MAYBE 6"-12" OF WATER, VEHICLE'S AMBER STEERING DEFECTIVE WARNING LIGHT APPEARED WITH THE NOTIFICATION STATING THAT THE VEHICLE WAS SAFE TO DRIVE. THE NEXT DAY WHILE DRIVING, THE AMBER STEERING DEFECTIVE LIGHT TURNED RED WITH A NOTIFICATION STATING NOT TO DRIVE THE VEHICLE. UPON THIS HAPPENING, THE VEHICLE LOST ALL POWER STEERING, TPMS FAULT, STABILIZATION FAULT, AND ACC BRAKING GUARD FAULT APPEARED. THANKFULLY, I WAS NOT DRIVING TO WORK THAT MORNING AND WAS GOING LESS THAN 30MPH RATHER THAN 70MPH. AUDI SERVICE ADVISOR STATES THAT THERE ISN'T A WAY THAT THIS WAS CAUSED DUE TO WATER DAMAGE. I DISAGREE. I BELIEVE WATER ENTERED THE STEERING MODULE (EVEN THOUGH THIS IS SUPPOSED TO BE A SEALED UNIT) AND CAUSED AN ELECTRICAL SHORT TO THE MODULE. DUE TO THE FACT THAT THE SERVICE ADVISOR RELAYED HIS SUPPOSED FINDINGS TO THE INSURANCE ADJUSTER. I AM CURRENTLY LIABLE FOR THE REPAIRS ON THE VEHICLE.

OWNER WAS NOTIFIED OF SAFETY RECALL 19N4 - DISCONNECT ELECTRIC COOLANT PUMP AND HAD THE RECALL SERVICE PERFORMED ON 29 DEC 2018. OWNER WAS INFORMED THAT AN ADDITIONAL SAFETY RECALL (19O2) WILL REPLACE THE COOLANT PUMP WITH A NEW ONE. ON 04 MARCH 2019, WE CALLED AUDI USA AND WERE TOLD THAT THE REPLACEMENT WAS NOT YET AVAILABLE. THE COOLANT PUMP ALSO AIDS IN PROVIDING ADDITIONAL CABIN HEAT WHICH IS IMPORTANT DURING THE WINTER MONTHS FOR THE COMFORT AND SAFETY OF OCCUPANTS IN THE VEHICLE. DUE TO THE PUMP BEING DISCONNECTED, THE CABIN HAS BEEN VERY SLOW TO WARN, INCLUDING THE WINDOW DEFROSTERS. THIS PRESENTS AN EXTREME SAFETY ISSUE ESPECIALLY DURING THE WINTER MONTHS. IT ALSO PRESENTS A POSSIBLE DAMAGE ISSUE SINCE THE AFTER COOLANT PUMP IS USED TO ALLEVIATE HEAT FROM THE TURBOCHARGER. AUDI USA STATED ON 04 MARCH 2019 THAT THE NEW COOLANT PUMPS WILL BE AVAILABLE SOMETIME IN THE FUTURE.

IM AN ACTIVE DUTY MILITARY SERVICE MEMBER STATIONED OVERSEAS IN SOUTH KOREA. I CURRENTLY OWN A 2015 AUDI A6. I WAS RECENTLY NOTIFIED THAT MY VEHICLE HAD 2 RECALLS PLACED, SPECIFICALLY ON THE ELECTRIC COOLANT PUMP AND ON THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS). I VISITED MY LOCAL AUDI DEALERSHIP IN KOREA AND THE AUDI STAFF SAID THAT THEY CANNOT FIX OR REPAIR THE ISSUE SINCE IT IS A U.S. SPECIFIC RECALL. I CALLED THE U.S. AUDI SERVICE DESK AND THEY ALSO SAID THAT THEY CANNOT HELP WITH THE ISSUE AND TOLD ME TO CHECK WITH NHTSA. I FULLY UNDERSTAND THE LIMITATIONS IN THIS MATTER BUT I DO WANT TO APPEAL THAT THERE ARE SEVERAL MILITARY MEMBERS IN THE SAME SITUATION. AS A SERVICE MEMBER, HUSBAND, AND A FATHER, I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY CAR. I SINCERELY WANTED TO REACH OUT AND SEE IF THERE IS ANY POSSIBLE WAY TO RESOLVE THIS ISSUE OVERSEAS. YOUR THOUGHTS IN THIS MATTER WILL BE DEEPLY APPRECIATED, THANK YOU VERY MUCH FOR YOUR TIME. *TR

I'M EXTREMELY FRUSTRATED AND DISAPPOINTED IN OUR CHECK AND BALANCES WITH AUDI AND THESE SAFETY RECALLS. I OWN A 2015 AUDI A6, BACK IN JUNE I FOUND THAT THERE ARE TWO SAFETY RECALLS WITH THE FRONT AIRBAGS THAT HAVE KILLED 20 AND INJURED OVER 100 PEOPLE. I'VE DONE A LOT OF RESEARCH. THE AIRBAGS ARE MORE LIKELY TO EXPLODE IN HOT STATES AND I'M LOCATED IN SOCAL, PARTICULARLY THE VALLEY, WHICH IS THE HOTTEST PART OF LA, REACHING 100 DEGREES + THROUGHOUT THE SUMMER. I'VE TRIED TO RESOLVE THIS WITH AUDI, BUT THE PARTS ARE NOT AVAILABLE AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE; THE HOPE IS OCTOBER, BUT I WAS TOLD AUGUST BEFORE. MY PASSENGER SIDE AIRBAG IS OFTEN DISABLED AUTOMATICALLY WHEN THERE IS A PASSENGER IN MY CAR, THE LIGHT COMES ON AND OFF AT THE WRONG TIMES!!!. YOU CAN IMAGINE HOW ON EDGE I FEEL ABOUT DRIVING AROUND, GOING TO WORK, HAVING MY CHILD, OR FAMILY IN THE CAR... ITS SCARY. NO DEALERSHIP WILL BUY THIS CAR BACK BECAUSE IT CANNOT SALE WITH AN OPEN RECALL, AND OR IT MAKES IT HARDER. ADDITIONALLY, THE CAR WON'T PRIVATELY SALE EITHER BECAUSE THERE IS THIS OPEN SERIOUS RECALL THAT CURRENTLY CANNOT BE FIXED, AS I'VE TRIED. I REQUESTED THAT AUDI GIVE ME THE KELLY BLUE BOOK VALUE OF THE CAR BECAUSE IT IS UNSAFE, THEIR RESPONSE WAS NOT TO HAVE PEOPLE IN THE FRONT SEATS, WHICH DOESN'T MAKE SINCE BECAUSE I HAVE TO DRIVE. ADDITIONALLY, I'M PAYING ALOT OF MONEY, NOT TO USE MY FRONT SEAT? THAT'S 1/4 OF MY CAR. I'M NOT ASKING FOR MUCH, BUT I WANT TO GET OUT OF AN UNSAFE CAR THAT DOESN'T HAVE A DATE FOR REPAIR ANYTIME SOON. I'M MORTIFIED EVERY TIME I DRIVE, READING THE STORIES OF THE PEOPLE WHO'VE DIED BECAUSE THE AIRBAGS MALFUNCTIONED AND OR BLEW UP. CAR MANUFACTURES SHOULD BE HELD ACCOUNTABLE WHEN THEY PUT THE PUBLIC SAFETY AT RISK. THEY SHOULD ALSO HAVE STRICT TIME FRAMES TO REPAIR OR PAY DAMAGES OR AT LEAST OFFER RENTALS. WHAT CAN BE DONE TO RESOLVE THIS FAST?

TL* THE CONTACT OWNS A 2015 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 401548. THE VEHICLE WAS TAKEN TO KANSAS CITY AUDI (10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

TL* THE CONTACT OWNS A 2015 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI NORTH ORLANDO, 139 N. OREGON ST., SANFORD, FL 32771) AND WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR