2015 Audi A6

THE BRAKES ARE GRABBY AND WITH A GENTLE DEPRESSION OF THE BRAKE PEDAL THE CAR COMES TO A SUDDEN JERKY STOP. USUALLY HAPPENS FROM SLOWING DOWN FROM 10MPH TO 0MPH THE TRANSMISSION JERKS HARD WHEN SPEED DROPS FROM 15MPH THE ENGINE ERRONEOUSLY SHOWS CHECK ENGINE LIGHT DURING NORMAL DRIVING. CYLINDERS SHOW OIL LEAKAGE REPEATEDLY. THIS HAS BECOME A REPEAT ISSUE AND HAVE ASKED THE DEALER / SERVICE CENTER TO REPORT THIS AS A MANUFACTURING ISSUE

OWNER WAS NOTIFIED OF SAFETY RECALL 19N4 - DISCONNECT ELECTRIC COOLANT PUMP AND HAD THE RECALL SERVICE PERFORMED ON 29 DEC 2018. OWNER WAS INFORMED THAT AN ADDITIONAL SAFETY RECALL (19O2) WILL REPLACE THE COOLANT PUMP WITH A NEW ONE. ON 04 MARCH 2019, WE CALLED AUDI USA AND WERE TOLD THAT THE REPLACEMENT WAS NOT YET AVAILABLE. THE COOLANT PUMP ALSO AIDS IN PROVIDING ADDITIONAL CABIN HEAT WHICH IS IMPORTANT DURING THE WINTER MONTHS FOR THE COMFORT AND SAFETY OF OCCUPANTS IN THE VEHICLE. DUE TO THE PUMP BEING DISCONNECTED, THE CABIN HAS BEEN VERY SLOW TO WARN, INCLUDING THE WINDOW DEFROSTERS. THIS PRESENTS AN EXTREME SAFETY ISSUE ESPECIALLY DURING THE WINTER MONTHS. IT ALSO PRESENTS A POSSIBLE DAMAGE ISSUE SINCE THE AFTER COOLANT PUMP IS USED TO ALLEVIATE HEAT FROM THE TURBOCHARGER. AUDI USA STATED ON 04 MARCH 2019 THAT THE NEW COOLANT PUMPS WILL BE AVAILABLE SOMETIME IN THE FUTURE.

IM AN ACTIVE DUTY MILITARY SERVICE MEMBER STATIONED OVERSEAS IN SOUTH KOREA. I CURRENTLY OWN A 2015 AUDI A6. I WAS RECENTLY NOTIFIED THAT MY VEHICLE HAD 2 RECALLS PLACED, SPECIFICALLY ON THE ELECTRIC COOLANT PUMP AND ON THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS). I VISITED MY LOCAL AUDI DEALERSHIP IN KOREA AND THE AUDI STAFF SAID THAT THEY CANNOT FIX OR REPAIR THE ISSUE SINCE IT IS A U.S. SPECIFIC RECALL. I CALLED THE U.S. AUDI SERVICE DESK AND THEY ALSO SAID THAT THEY CANNOT HELP WITH THE ISSUE AND TOLD ME TO CHECK WITH NHTSA. I FULLY UNDERSTAND THE LIMITATIONS IN THIS MATTER BUT I DO WANT TO APPEAL THAT THERE ARE SEVERAL MILITARY MEMBERS IN THE SAME SITUATION. AS A SERVICE MEMBER, HUSBAND, AND A FATHER, I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY CAR. I SINCERELY WANTED TO REACH OUT AND SEE IF THERE IS ANY POSSIBLE WAY TO RESOLVE THIS ISSUE OVERSEAS. YOUR THOUGHTS IN THIS MATTER WILL BE DEEPLY APPRECIATED, THANK YOU VERY MUCH FOR YOUR TIME. *TR

I'M EXTREMELY FRUSTRATED AND DISAPPOINTED IN OUR CHECK AND BALANCES WITH AUDI AND THESE SAFETY RECALLS. I OWN A 2015 AUDI A6, BACK IN JUNE I FOUND THAT THERE ARE TWO SAFETY RECALLS WITH THE FRONT AIRBAGS THAT HAVE KILLED 20 AND INJURED OVER 100 PEOPLE. I'VE DONE A LOT OF RESEARCH. THE AIRBAGS ARE MORE LIKELY TO EXPLODE IN HOT STATES AND I'M LOCATED IN SOCAL, PARTICULARLY THE VALLEY, WHICH IS THE HOTTEST PART OF LA, REACHING 100 DEGREES + THROUGHOUT THE SUMMER. I'VE TRIED TO RESOLVE THIS WITH AUDI, BUT THE PARTS ARE NOT AVAILABLE AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE; THE HOPE IS OCTOBER, BUT I WAS TOLD AUGUST BEFORE. MY PASSENGER SIDE AIRBAG IS OFTEN DISABLED AUTOMATICALLY WHEN THERE IS A PASSENGER IN MY CAR, THE LIGHT COMES ON AND OFF AT THE WRONG TIMES!!!. YOU CAN IMAGINE HOW ON EDGE I FEEL ABOUT DRIVING AROUND, GOING TO WORK, HAVING MY CHILD, OR FAMILY IN THE CAR... ITS SCARY. NO DEALERSHIP WILL BUY THIS CAR BACK BECAUSE IT CANNOT SALE WITH AN OPEN RECALL, AND OR IT MAKES IT HARDER. ADDITIONALLY, THE CAR WON'T PRIVATELY SALE EITHER BECAUSE THERE IS THIS OPEN SERIOUS RECALL THAT CURRENTLY CANNOT BE FIXED, AS I'VE TRIED. I REQUESTED THAT AUDI GIVE ME THE KELLY BLUE BOOK VALUE OF THE CAR BECAUSE IT IS UNSAFE, THEIR RESPONSE WAS NOT TO HAVE PEOPLE IN THE FRONT SEATS, WHICH DOESN'T MAKE SINCE BECAUSE I HAVE TO DRIVE. ADDITIONALLY, I'M PAYING ALOT OF MONEY, NOT TO USE MY FRONT SEAT? THAT'S 1/4 OF MY CAR. I'M NOT ASKING FOR MUCH, BUT I WANT TO GET OUT OF AN UNSAFE CAR THAT DOESN'T HAVE A DATE FOR REPAIR ANYTIME SOON. I'M MORTIFIED EVERY TIME I DRIVE, READING THE STORIES OF THE PEOPLE WHO'VE DIED BECAUSE THE AIRBAGS MALFUNCTIONED AND OR BLEW UP. CAR MANUFACTURES SHOULD BE HELD ACCOUNTABLE WHEN THEY PUT THE PUBLIC SAFETY AT RISK. THEY SHOULD ALSO HAVE STRICT TIME FRAMES TO REPAIR OR PAY DAMAGES OR AT LEAST OFFER RENTALS. WHAT CAN BE DONE TO RESOLVE THIS FAST?