2018 Audi A4

The engine oil level has been gradually dropping and has required monitoring and/or adding oil between normal service intervals. The exact source is unknown. It may involve abnormal oil consumption, an external oil leak, internal engine oil consumption, PCV/oil separator issue, turbo-related oil consumption, gasket/seal issue, or oil loss that is not leaving an obvious visible puddle. This is being reported as a safety concern because low engine oil or abnormal oil loss can lead to low oil pressure, warning messages, engine overheating or damage, smoke, oil contacting hot engine/exhaust components, limp mode, stalling, or loss of propulsion while driving. The issue should be inspected rather than treated as normal maintenance unless a proper diagnosis confirms normal operation. No crash, fire, injury, or fatality occurred. The vehicle/component is available for inspection, and oil-level/refill records, repair records, photos, receipts, and service communications are available if requested.

The vehicle displayed a low coolant warning and the coolant reservoir was low. Audi dealer service records dated on or about 02/14/2025 document the concern as: “client states low coolant warning was on, coolant reservoir is low, diagnose and advise.” The dealer performed coolant-related work involving the thermostat gasket / coolant hoses or connections to the coolant reservoir, ran the vehicle to operating temperature, and rechecked. The concern is being reported because the coolant loss/refill issue continued or remained unresolved afterward. The exact source of coolant loss is unknown, but it may involve the water pump, thermostat, coolant reservoir, coolant hoses/pipes, pressure loss, internal coolant leak, or coolant loss that evaporates before leaving visible residue. This is a safety concern because coolant loss can lead to overheating, warning messages, limp mode, loss of propulsion, engine damage, steam/smoke, or stall risk while driving. No crash, fire, injury, or fatality occurred. The vehicle/component is available for inspection, and Audi service records, coolant-system communications, photos, and water-pump/coolant-related documents are available.

Water Pump prematurely failed. Upon self inspection, I noticed the coolant reservoir was below the minimum requirements. I asked the dealer to inspect, and they determined the cause was a faulty water pump. At around 50,000 miles, this water pump should not have failed under normal use. I am fortunate I self inspected, as continued use may cause premature engine failure due to overheating. Overheating would cause spontaneous vehicle operation failure during normal driving conditions, stalling the vehicle on a road or highway, putting myself and others at risk for impact.