2009 Audi A4

TL* THE CONTACT OWNS A 2009 AUDI A4. WHILE TURNING AT AN UNKNOWN LOW SPEED, THE CONTACT FELT UNUSUAL VIBRATIONS IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE VIBRATIONS WERE A NORMAL OCCURRENCE WITH THE VEHICLE. THE FAILURE CONTINUED TO RECUR AND BECAME EXCESSIVELY WORSE. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER A THIRD TIME WHERE THEY REDESIGNED AND INSTALLED THE POWER STEERING HOSE. THE VEHICLE BEGAN TO FUNCTION AS NORMAL BUT THE FAILURE BEGAN TO RECUR APPROXIMATELY 3,000 MILES AFTER THE NEW POWER STEERING HOSE WAS INSTALLED. THE DEALER ADVISED THE STEERING VIBRATIONS WERE A NORMAL ATTRIBUTE TO THE VEHICLE. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 19,800.

TL*THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THERE WAS A LOUD, GROANING NOISE FROM THE POWER STEERING. THE VEHICLE WAS ALSO DIFFICULT TO TURN AT SLOW SPEEDS, ESPECIALLY WHEN TRYING TO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE POWER STEERING. THE DEALER REPLACED THE CALIBERS BUT THE PROBLEM CONTINUED. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CURRENT MILEAGE WAS APPROXIMATELY 2,700.

2009 AUDI A4 AVANT WITH 28000 MILES ON IT WHEN THE STEERING BECAME HARD TO STEER AT LOW SPEED. I DROVE IT TO THE AUDI DEALER 315 MILES FROM MY HOME. TOLD THAT THE STEERING SHAFT HAD "SEIZED" AND THE PART WAS ON BACK ORDER. MIGHT TAKE TWO WEEKS OR MORE TO REPAIR. I WAS GIVEN A FREE RENTAL AND TOLD THAT THEY WOULD BE IN TOUCH WHEN REPAIRED.

TL*THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE STEERING WHEEL SHAKES WHEN MAKING TURNS AND WHILE THE VEHICLE IS STOPPED. IN ADDITION, THE EXTERIOR SIDE MIRRORS ARE DESIGNED WITH ALUMINUM INTERIOR, WHICH PROJECTS A GLARE. THE ONLY OBJECT THAT IS VISIBLE IS THE DASHBOARD. HE TOOK THE VEHICLE TO THREE DEALERS AND THEY CONCLUDED THAT THE STEERING FAILURE WAS CAUSED BY THE CONTROL ARM CLIP AND THE STEERING LOWER ARM CONTROL. REPLACING THE PARTS WOULD NOT GUARANTEE THAT THE FAILURE WOULD BE CORRECTED. THE MANUFACTURER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE, BUT OFFERED TO PAY THE CONTACT $748 PER MONTH UNTIL THE FAILURE WAS CORRECTED. THE MANUFACTURER REFUSES TO PUT THE AGREEMENT IN WRITING. THE FAILURE MILEAGE WAS 1,200 AND CURRENT MILEAGE WAS 2,400.