2009 Audi A4

PURCHASED VEHICLE 8/15/19 AT SELECT MOTORS INC, SMYRNA TN. CLEAN CAR FAX REPORT. ONGOING OIL CONSUMPTION ISSUES. INTAKE CAMSHAFT LOCKED UP FOLLOWING OIL CONSUMPTION TEST AT AUDI OF NASHVILLE. NOT DRIVEABLE NOW. AUDI OF NASHVILLE QUOTED CYLINDER HEAD AND ASSOCIATED PARTS, TIMING CHAIN, TENSIONER, CAM ADJUSTER AND PISTONS. TSB-2027731-8 BROUGHT TO MY ATTENTION. ENGINEERING DEFECT WITH PISTONS A KNOWN ISSUE. CONTACTED AUDI OF NORTH AMERICA. UNWILLING TO PROVIDE FINANCIAL ASSISTANCE. CAR BEYOND THE 8YEAR/80,000 MILE EXTENDED WARRANTY THEY OFFERED FOLLOWING A CLASS ACTION LAWSUIT. PAID CASH AT PURCHASE, PUT ROUGHLY 2,000 MILES ON THE CAR AND AND BEING TOLD WILL NEED TO SPEND AN ADDITIONAL $10,000-$13,000 TO GET THE CAR RUNNING AGAIN FOR A KNOWN ENGINEERING DEFECT WITH THE PISTONS AUDI IS UNWILLING TO CLASSIFY AS A RECALL.

DRIVING VEHICLE AND IT STARTED SHAKING. GOT THE CAR HOME AND WHEN I SHUT IT OFF AND TURNED IT BACK ON IT RATTLED AND SOUNDED LIKE METAL. I WAS ABLE TO GET IT TO THE DEALERSHIP. I HAD IT CHECKED BY MECHANIC AND HE TOLD ME THAT THE TIMING CHAIN AND TENSIONER WERE THE PROBLEM AND I WAS JUST TWO MONTHS OUT OF WARRANTY. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME I NEEDED NEW CYLINDERS BECAUSE THE CAR WOULD NOT START. QUOTED ME $7,500 TO REPAIR. I DO NOT QUALIFY FOR THE CLASS ACTION SUIT BECAUSE MY CAR DID NOT BREAK UNTIL AFTER THE WINDOW CLOSED. AUDI KNEW ABOUT THE FAILURE AND DID NOTHING TO WARN OWNERS.

I PURCHASED FROM A DEALERSHIP WITH WARRANTY AND WITH IN THE WEEK THE CAR NEEDED A QUART OF OIL, I COME TO FIND OUT THE CAR HAS BEEN TO AUDI DEALERSHIP AND IT WAS ADVISED THE VACUUM PUMP NEEDS TO BE REPLACED AND THAT THE ENGINE IS CONSUMING OIL, THE DEALERSHIP THAT SOLD THIS CAR IN AUCTION TO THE DEALERSHIP I BOUGHT THE CAR FROM WAS FULLY AWARE OF THIS ISSUE SINCE AUDI DIAGNOSED IT FOR THEM AND NO WORK HAD BEEN DONE. AUDI HAD A CALL BACK FOR THIS ISSUE AND HAD REFUSED TO ADDRESS THE ISSUE WHEN THE DEALERSHIP BROUGHT IT TO THEIR ATTENTION AND NOW I AM STUCK WITH A CAR LOAN ON A CAR THAT NEED OVER $6K IN REPAIRS TO THE ENGINE IT SELF.

OIL CONSUMPTION I HAD THIS CAR SINCE 2012 AND FOUND OUT RECENTLY ABOUT OIL CONSUMPTION CLASS ACTION LAWSUIT THROUGH THE INTERNET, WHEN MY CAR STARTED CONSUMING COPIOUS AMOUNTS OF OIL. THE OWNER MANUAL SAYS A QUART PER ~1,200 MILES, BUT I'M GETTING OIL LIGHT AT ABOUT 400 MILES AFTER SERVICE AT THE DEALERSHIP. I SPOKE WITH MULTIPLE DEALERSHIPS INCLUDING THE DEALERSHIP I'M CURRENTLY DOING EVERY 10K MAINTENANCE WITH AND NONE HAVE ACTUALLY HELPED ME OUT SINCE I'M OUT OF WARRANTY OF 80K. I SPOKE WITH AUDI CORPORATE AND THEY SAY THEY WILL REVIEW WHEN THEY GET TO MY CASE WHICH IS PRETTY MUCH NEVER. THEY KEEP TELLING ME TO TAKE MY CAR IN TO DO PHASE 2 OIL CONSUMPTION WHICH IS GOING TO BE A SEVERAL GRAND REPAIR. I DID PHASE 1 OUT OF POCKET ROUGHLY 1,700 AND THEY FIXED PCV BREATHER VALVE, SEAL AND UPDATED SOFTWARE AFTER I REPLACED THE PCV BREATHER VALVE RECENTLY, BUT THEY SAID THE VALVE IS OLD, SO THEY REPLACED WITH NEWER ONE, BUT STILL PRETTY MUCH DOING THE SAME THING AND THAT'S CONSUMING OIL. AUDI CORPORATE SAY THEY WILL "REVIEW" MY CASE WHICH PRETTY MUCH MEANS I PAY OUT OF POCKET AND THEN THEY'LL SEE WHICH I DOUBT. THIS CAR IS LITERALLY A HEADACHE NEVER BUYING AN AUDI AGAIN. AUDI IS CROOKED AND THEY DO NOT WANT TO REPAIR EVEN THOUGH THEY KNOW ABOUT THESE PROBLEMS. I KNOW THEY'RE TRYING TO BAIT ME INTO REPAIRING THE CAR FURTHER WHICH WILL ULTIMATE LEAD TO A 10K ENGINE REPLACEMENT AND THAT'S NOT GOING TO HAPPEN NOT ON MY DIME.

AT 70K CAR WAS CONSUMING OIL EVERY 1K HAVING TO TOP OFF A LITER OF OIL. DEALER ADV THIS WAS NORMAL BECAUSE OF TURBO ENGINE. IGNORED THE ISSUE UNTIL GOT WORST TOPPING OFF EVERY 750MI'S THEN TO EVERY 200-300MI. DEALER CHECKED & ADV NEEDED TURBO ASSY REPLACEMENT BEFORE THEY WOULD CHECK ON THE OIL CONSUMPTION ISSUE. COST TO REPAIR $3,925+ TAX. COULDN'T AFFORD THAT SO LIVED W/ISSUE FOR A WHILE. DOING RESEARCH ON INTERNET I FOUND THIS WAS A VERY COMMON PROBLEM W/THIS CAR/YEAR AND THERE WAS A CLASS ACTION LAWSUIT & AUDI HAD TO PAY TO REPAIR FOR THIS OIL CONSUMPTION ISSUE FOR FREE BUT ONLY IF YOU PUT THE CLAIM IN BY A CERTAIN DATE.I DIDN'T KNOW OF THIS SO I COMPLAINED TO THE AUDI DEALER BUT IT WAS TOO LATE FOR MY CAR TO BE HONORED. THE DEALER THEN WOULD PERFORM A OIL CONSUMPTION TEST FOR $300 WITH A FEW NEW SEALS AND BOLTS.IF AFTER THE TEST IT STILL CONSUMED OIL RAPIDLY THEY ADVISED MAYBE AUDI CORP WOULD HONOR THE REPAIRS OR AT LEAST HELP COVER A PARTIAL AMOUNT SINCE I WAS A DEDICATED CUSTOMER GETTING ALL MY SERVICES DONE AT AUDI. AFTER TESTING IT FAILED & WAS DIAGNOSED THAT I NEEDED NEW PISTONS/TURBO ETC.TO FIX THIS. BASICALLY SOUNDED LIKE A NEW ENGINE.WENT TO AUDI CORP. & SUBMITTED THE COMPLAINT & ALL SHOWED ALL RECEIPTS OF SERVICES DONE TO THE CAR TO SEE IF THEY WOULD HELP HONOR THE REPAIR BUT END RESULTS THEY DIDN'T DO MUCH & WAS ADVISED BY DEALER IT WOULD COST ME $7000 TO FIX. I ENDED UP DECLINING SERVICE FROM THE AUDI DEALERSHIP & WENT TO A LOCAL AUDI MECHANIC SHOP TO AT LEAST PERFORM THE TURBO REPAIR & THAT COST ME NEAR $5K. THIS IS A LEMON OF A CAR & AUDI KNOWS IT! THERE SHOULD OF BEEN A RECALL FOR THIS FIX BUT INSTEAD LET THEIR CUSTOMERS SUFFER SPENDING LOADS OF MONEY ON REPAIRS.