ON JAN 22 2017 I WAS DRIVING IN BLIZZARD CONDITIONS FOLLOWING A FEW VEHICLES WHEN MY WIPERS STOPPED WORKING AND STARTED GRINDING. AS A RESULT I LOST COMPLETE VISIBILITY AND NEARLY CAUSE A 3 CAR ACCIDENT AND LOSS OF CONTROL OF THE VEHICLE. I CONTACTED AUDI TO BE INFORMED THAT MY WARRANTY EXPIRED 2 MONTHS AGO HOWEVER MY VEHICLE W…
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ON JAN 22 2017 I WAS DRIVING IN BLIZZARD CONDITIONS FOLLOWING A FEW VEHICLES WHEN MY WIPERS STOPPED WORKING AND STARTED GRINDING. AS A RESULT I LOST COMPLETE VISIBILITY AND NEARLY CAUSE A 3 CAR ACCIDENT AND LOSS OF CONTROL OF THE VEHICLE. I CONTACTED AUDI TO BE INFORMED THAT MY WARRANTY EXPIRED 2 MONTHS AGO HOWEVER MY VEHICLE WAS WELL WITHIN THE 50,000 MILES EXPIRATION AS MY CAR HAS 47,500 MILES. I FIRST SPOKE WITH A LADY IN AUDI CUSTOMER SERVICE WHO INFORMED ME THERE WAS NOTHING SHE COULD DO AND LATER I GOT A HOLD OF [XXX] WHO INFORMED ME I HAD TO GO TO AN AUDI DEALER AND PAY FOR A DIAGNOSIS FOR THEM TO HELP ME IN ANY WAY. I INFORMED THEM THAT THE DEALER WAS 120 MILES AWAY AND WAS DUE TO THE CONTINUOUSLY SNOWY CONDITIONS I COULD NOT GO TO PHOENIX TO GET THE DIAGNOSIS BECAUSE MY WIPERS WERE SEIZED AND IT IS STILL SNOWING HEAVILY. DUE TO THE NATURE OF THE SAFETY HAZARD I SHOULDN'T HAVE TO PAY FOR A DIAGNOSIS ANYWAYS. I ASKED HIM FOR HIS MANAGERS INFORMATION AND HE REFUSED. I WAS THEN INFORMED THAT I WOULD BE CONTACTED IN A FEW DAYS... THE NATURE OF THE ISSUE IS A SAFETY HAZARD AND CANNOT BE PENDING BASED OFF THE LEISURE OF A HIGHER UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10947224
91 miles · Dec 6, 2012
Visibility/wiper
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT THERE WAS A REFLECTION OF THE AIR CONDITIONING VENTS ON THE SIDE VIEW MIRROR AND THE WINDSHIELD, WHICH CREATED A GLARE, COMPROMISING HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE F…
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TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT THERE WAS A REFLECTION OF THE AIR CONDITIONING VENTS ON THE SIDE VIEW MIRROR AND THE WINDSHIELD, WHICH CREATED A GLARE, COMPROMISING HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD CONTACTED HER BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91 AND THE CURRENT MILEAGE WAS 500.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
Consequence & remedy
Consequence: If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
Remedy: Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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