I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the rec…
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I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the recalls. They said they can’t cover it because they can’t confirm that was the cause that keeps it from driving which confuses me because a fuel pump recall should trigger a stop drive anyway because of fire hazard at the very least. I will upload pictures of the scanner codes that let me know it was the fuel pump recall.
NHTSA ODI #11757471
Mileage unknown · Mar 9, 2026
EnginePower TrainUnknown Or Other
Blown turbo with propeller broken off lodged into the pre-catalytic converter, which caused damage to the catalytic converter/exhaust requiring a new turbo and a complete new catalytic converter and exhaust system. They also found major oil leaking from the upper timing cover gaskets, which I later found documented on the accoun…
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Blown turbo with propeller broken off lodged into the pre-catalytic converter, which caused damage to the catalytic converter/exhaust requiring a new turbo and a complete new catalytic converter and exhaust system. They also found major oil leaking from the upper timing cover gaskets, which I later found documented on the accounting service record as not repaired at that time few months from my purchase. These known engine damages were a major contributor to the engine failures that I’m faced with today. Oil starvation from known oil leaks, damaged gaskets, and failing parts caused oil starvation of the turbo, constant overheating with coolant and oil problems since purchasing the car and which ultimately froze the turbo and snapped the propeller. I’m still struggling without an operating vehicle for over a year, and trying to afford these expensive repairs, which should’ve been covered under the 15 year PZEV warranty and/or recalls of these known parts failures. It was at the dealership in plenty of time for the SMOG certification, which was the sole reason for the appointment and it being at AudiSD, which they refused to do. These are extremely expensive repairs, these are known issues with several class action lawsuits and recalls behind them, yet they simply refuse to take ownership, deny any support, and making excuses for their lack of responsibility. I asked several times for them to do the right thing, take the car back and refund my money or give me an equivalent car to what I was promised when I purchased it, they refused and no management has been involved. I deserve to be compensated for my time over the last several years dealing with these repeated issues, compensation for all the parts I have been forced to buy, refunded the amounts I’ve paid for technicians to truly diagnose the problem and for the repairs I’ve yet to be able to afford, as well as the towing and other charges I have incurred as a result of purchasing this vehicle from AudiSD
NHTSA ODI #11723149
Mileage unknown · Sep 30, 2022
EnginePower TrainSteering
Consumer bought this car at 30,040 miles. The car currently sits with 89,000 miles. I have had 18 recommended service visits totaling $19,240 and then on July 15, 2022 with no pre indicators or warnings the engine dies after a 95k full multipoint inspection that consumer had 3 weeks prior. The car has an impeccable Maintenace r…
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Consumer bought this car at 30,040 miles. The car currently sits with 89,000 miles. I have had 18 recommended service visits totaling $19,240 and then on July 15, 2022 with no pre indicators or warnings the engine dies after a 95k full multipoint inspection that consumer had 3 weeks prior. The car has an impeccable Maintenace record. I did everything the dealer told me; and I still almost died on the 101 fwy going 70 mph on a conference call; the flashers didnt even work; the car dead and came to a hard halt and trucks were screeching around me with smoke coming from their tires because of the extreme hard stop and slamming on breaks, i was screaming for my life praying no one would slam into me. Metro who roams the fwy saved my life; without him i would be dead because of AUDI's HORRIBLY MANUFATCTURED VEHICLE. It seems as though the dealer purposefully sabotages my car as a woman; i have no alternative but to fix it and now they want $27,000 MORE for a new engine AND starter. so, in total; to drive 57,000 miles I've paid $37,000 cash for the car (I own the title)/ plus $19,240 in maintenance /repairs and now they want another 27,000 for the engine. i have no more money to give them. i recently returned my 3rd rental vehicle and i am out of funds on transportation. Ayudame ! How is this ethical? Song and Beverly consumer warranty act sect 1793.2.(d) & (g). California Health and Safety Codes 43204-43205.5. Audis Emission standards. California Code of regulations sect 3396.1-3399.6. Cal Code Regs. tit.16 / 3396.1. Thank you for reading this. ps. i have every receipt and document; so if you need anything further i am so organized it's ridiculous; please don't hesitate to ask.
NHTSA ODI #11487306
Mileage unknown · May 16, 2022
Engine
Coolant leak from faulty water pump. This is a known issue from numerous models of Audis and has been the subject of recalls and extended warranty campaigns - but not on this particular model. I was forced to pay for the replacement of this known faulty part out of pocket.
NHTSA ODI #11464759
Mileage unknown · Mar 2, 2022
Engine
The turbo went out prematurely
NHTSA ODI #11454812
Mileage unknown · Feb 20, 2022
Electrical SystemEnginePower Train
The engine low oil light keeps coming on, the oil has been changed already, I’ve had the car for more than 7 months I haven’t even driven it over 5000 miles yet. Audi needs to fix this. The power train is also the same, some days it works okay and some days it doesn’t. The cars struggles sometimes to even reach speeds up to 50 m…
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The engine low oil light keeps coming on, the oil has been changed already, I’ve had the car for more than 7 months I haven’t even driven it over 5000 miles yet. Audi needs to fix this. The power train is also the same, some days it works okay and some days it doesn’t. The cars struggles sometimes to even reach speeds up to 50 mph.I’ve taken this vehicle to the Audi dealship as well as to a foreign certified mechanic shop. They can’t figure out the problem. The engine light should not be coming on randomly when I have fully serviced the vehicle. Audi please fix these problems.
NHTSA ODI #11453154
90,605 miles · Apr 12, 2021
EngineFuel/propulsion System
CHECK ENGINE LIGHT CAME ON IN OCTOBER 2020 CAR WAS SLOW TO TAKE OFF FOR SEVERAL WEEKS AND SEEMED TO TAKE TIME TO SHIFT GEARS. TOOK TO AUDI MECHANIC AND HAD TO REPLACE WATER PUMP -W/THERMOSTAT HOUSING & INTAKE MANIFOLD. NOW I'M APRIL 2021 CAR IS BACK IN SHOP BECAUSE IT WOULDN'T SHIFT OUT OF 1ST GEAR SUDDENLY WHEN I WAS DRIVING WI…
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CHECK ENGINE LIGHT CAME ON IN OCTOBER 2020 CAR WAS SLOW TO TAKE OFF FOR SEVERAL WEEKS AND SEEMED TO TAKE TIME TO SHIFT GEARS. TOOK TO AUDI MECHANIC AND HAD TO REPLACE WATER PUMP -W/THERMOSTAT HOUSING & INTAKE MANIFOLD. NOW I'M APRIL 2021 CAR IS BACK IN SHOP BECAUSE IT WOULDN'T SHIFT OUT OF 1ST GEAR SUDDENLY WHEN I WAS DRIVING WITH MY DAUGHTER IN THE CAR, I PULLED OVER IN A PARKING LOT TO TURN CAR OFF AND THEN GOT AN ERROR MESSAGE STATING TRANSMISSION MALFUNCTION CANNOT REVERSE AND HAD TO HAVE THE CAR TOWED TO MECHANIC AGAIN. I'M TOLD IT NEEDS MECHATRONIC UNIT REPLACED, REPLACE TIMING COVER DUE TO OIL LEAK, EVAP LEAK AND WIPER FLUID IS LEAKING.
NHTSA ODI #11407754
55,000 miles · Feb 21, 2020
Engine
AFTER RECENT CAR INSPECTION DUE TO RECALL FOR PASSENGER OCCUPANT DETECTION I WAS INFORMED THAT WATER PUMP WAS LEAKING AND IT NEEDS TO BE REPLACED. VEHICLE HAS ONLY 55 000 MILES ON IT. OTHER AUDI MODELS APPEAR TO HAVE THE SAME ISSUE AND THEY HAVE BEEN RECALLED, HOWEVER NO RECALLS HAVE BEEN ISSUED FOR AUDI A3 2015. AS A MANUFACTUR…
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AFTER RECENT CAR INSPECTION DUE TO RECALL FOR PASSENGER OCCUPANT DETECTION I WAS INFORMED THAT WATER PUMP WAS LEAKING AND IT NEEDS TO BE REPLACED. VEHICLE HAS ONLY 55 000 MILES ON IT. OTHER AUDI MODELS APPEAR TO HAVE THE SAME ISSUE AND THEY HAVE BEEN RECALLED, HOWEVER NO RECALLS HAVE BEEN ISSUED FOR AUDI A3 2015. AS A MANUFACTURER AUDI MUST TAKE THE RESPONSIBILITY FOR FAULTY PARTS AND IT SHOULD REPLACE THEM ON THEIR OWN EXPENSE.
NHTSA ODI #11310473
48,000 miles · Feb 2, 2020
Engine
THE WATER PUMP/THERMOSTAT HOUSING IS LEAKING COOLANT OUT OF THE ENGINE. THIS OCCURS ON NEARLY ALL MQB CHASSIS VW/AUDI'S WITH THE EA888 GEN 3 2.0 TFSI ENGINE. IT IS A WIDELY KNOWN ISSUE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Air BAGS:ON-OFF Switch Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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