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2023 Acura Tlx

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 10 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

10 reports
Mileage unknown · Jun 9, 2026
Power Train

The AWD components fail and turns the car into front wheel drive only. Yes it’s available. This puts mine and others after at risk due to expecting the car to accelerate at a full stop instead, it causes me to slowly accelerate <5 mph until the system recognizes it’s in FWD only. I fear that someone will rear end me expecting th…

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The AWD components fail and turns the car into front wheel drive only. Yes it’s available. This puts mine and others after at risk due to expecting the car to accelerate at a full stop instead, it causes me to slowly accelerate <5 mph until the system recognizes it’s in FWD only. I fear that someone will rear end me expecting the car to go faster than it can in that moment. Yes, this has been reported to a reputable dealer and was told they could not create the issue once clears after turning car off and back on again. This car has not been inspected by anyone other than the local Acura dealership. There were no prior warnings other than when it was cuts out. This pops up on the dash and is effective immediately putting the car into a limp state. This is happening one a week and has been occurring for once the car hit ~40k miles.

NHTSA ODI #11743017

Mileage unknown · Jan 21, 2026
Unknown Or Other

Purchased a 2023 TLX Aspec with Telecommunication package from Carvana. When I as unable to connect my device to the vehicle, I took it to my local Acura dealer per the limited warranty instructions. It was there after they removed the dash, we discovered the control device was missing and the bracket was missing and the coaxi…

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Purchased a 2023 TLX Aspec with Telecommunication package from Carvana. When I as unable to connect my device to the vehicle, I took it to my local Acura dealer per the limited warranty instructions. It was there after they removed the dash, we discovered the control device was missing and the bracket was missing and the coaxial connector that attaches it to the dashboard is broken. The cellular device was removed as well to avoid tracking. With the harness damage, the correct repair to the car with the low miles it has is to replace the harness and then replace the missing part and the bracket. None of this was disclosed at the time of purchase. I have tried reaching out to Carvana and the only answer I receive is to email their fraud department, which I have twice.

NHTSA ODI #11712325

Mileage unknown · Nov 14, 2025
Electrical System

Car’s advertised anti-theft features are faulty. They have two tracking features with also both failed. When I contacted Acura they said this was a known issue and highly prevalent in NY, DC, FL, MD. Cars computer is cloneable and it takes less than 3 minutes to enter and steal without keys or breaking windows or enabling alarms…

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Car’s advertised anti-theft features are faulty. They have two tracking features with also both failed. When I contacted Acura they said this was a known issue and highly prevalent in NY, DC, FL, MD. Cars computer is cloneable and it takes less than 3 minutes to enter and steal without keys or breaking windows or enabling alarms.

NHTSA ODI #11699323

Mileage unknown · Nov 4, 2025
Seat Belts

If you don't turn the car off and you drop a passenger off from the front seat the seatbelt not fastened alarm will go off until you fasten it or turn the car off then restart the car to clear the alarm taking it to the dealership.

NHTSA ODI #11697333

Mileage unknown · Sep 8, 2025
Unknown Or Other

Car was stolen unreasonably easily. Car alarm did not sound, Acuralink tracking was immediately disabled. Car started and drove away despite keys being secured in a faraday box. Acura has a fatal design flaw in their hardware/software that makes theft of the TLX extremely easy. Evidenced by numerous online complaints from owner…

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Car was stolen unreasonably easily. Car alarm did not sound, Acuralink tracking was immediately disabled. Car started and drove away despite keys being secured in a faraday box. Acura has a fatal design flaw in their hardware/software that makes theft of the TLX extremely easy. Evidenced by numerous online complaints from owners like myself, as well as by IIHS study on most stolen cars. TLX appears as both the second and fifth most stolen car relative to average:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11685759

Mileage unknown · Jul 23, 2025
Service Brakes

ALL FOUR BRAKE ROTORS ARE BENT ON 30K MILES

NHTSA ODI #11675743

Mileage unknown · Jul 8, 2025
Service Brakes

I had an awful noise that accompanied a sticky/ inconsistent brake pedal feel and braking concerns. Upon contacting multiple dealerships and honda corporate is was told everything is working as designed. I filed a claim with NCDS and was awarded a repair. When contacting the dealership and manufacturer they did another inspectio…

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I had an awful noise that accompanied a sticky/ inconsistent brake pedal feel and braking concerns. Upon contacting multiple dealerships and honda corporate is was told everything is working as designed. I filed a claim with NCDS and was awarded a repair. When contacting the dealership and manufacturer they did another inspection and said it's working as designed and there was nothing to repair. Now in the news they are recalling approximately 250,000 Hondas/Acura vehicles for a safety issue with the brake pedal. There is no information on what the recall is supposed to entail. My vin is still not associated with the recall. This is a safety issue that the manufacturer has been ignoring for a long time now.

NHTSA ODI #11671984

Mileage unknown · Nov 10, 2023
Electrical System

My TLX Tech 2023 lost complete power while I pulled up to a busy intersection on a dark and rainy day. As a puled to stop and my idle stop enabled the car was fine. Once I tried to accelerate the car immediately went into Park from Drive. All of the controls started to blink and the car powered down like a computer system who wa…

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My TLX Tech 2023 lost complete power while I pulled up to a busy intersection on a dark and rainy day. As a puled to stop and my idle stop enabled the car was fine. Once I tried to accelerate the car immediately went into Park from Drive. All of the controls started to blink and the car powered down like a computer system who was on 0%. I completely lost power, so that I could not even put my hazard lights on to indicate to the busy oncoming traffic that I was in danger. When the police arrived, he even tried to shift to neutral to help me roll out of the street, but the car was inoperable. I had to remain in the car due to the freezing rain and sleet. The emergency services called an emergency tow to get me out of the street and I was then towed to the nearest Acura dealership to get it reviewed. The service department indicated that they had known about the idle start/stop issue, but not on my specific model. I had my car inspected just the day before at the same dealership and there were no issues that had come up. I am concerned that this is very dangerous and leaves me in a vulnerable state.

NHTSA ODI #11554520

Mileage unknown · Sep 29, 2023
Unknown Or Other

Well, since i purchased the 2023 Acura Tlx TECH PCKG, "It's a nightmare" everytime i drive it , i'm not enjoying it at all! I can't keep the car to go between the 2 lines! It just keeps going zigzag, i keep telling myself that maybe because "it's a brand new car" give it more time for adjustment...! But it's getting worse and …

Read full complaint

Well, since i purchased the 2023 Acura Tlx TECH PCKG, "It's a nightmare" everytime i drive it , i'm not enjoying it at all! I can't keep the car to go between the 2 lines! It just keeps going zigzag, i keep telling myself that maybe because "it's a brand new car" give it more time for adjustment...! But it's getting worse and worse to the point that when it's raining, i have to pray to get home safely!

NHTSA ODI #11547255

Mileage unknown · Sep 16, 2023
SuspensionUnknown Or Other

Please see attached document, as my whole description would not fit in the box.

NHTSA ODI #11544892

Official recalls

3

26V332000 · Air Bags:sensor:occupant Classification:front Passenger

May 21, 2026

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Consequence & remedy

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

25V391000 · Service Brakes, Hydraulic:pedals And Linkages

Jun 12, 2025

Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

24V950000 · Fuel System, Gasoline:storage:tank Assembly

Dec 19, 2024

Acura (American Honda Motor Co.) is recalling certain 2021-2023 TLX vehicles. The fuel filler neck and fuel tank may have been improperly welded, which can result in a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the fuel tank assembly, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Honda customer service at 1-888-234-2138. Acura's number for this recall is JKX.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP26001 · All Wheel Drive Allegation

Opened Mar 6, 2026 · Closed Aug 4, 2026

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:internal:shaft:output; Power Train:transfer Case (4-WHEEL Drive)

The Office of Defects Investigation (ODI) has completed its review of a Petition dated January 9, 2026, requesting an investigation into the loss of the optional all-wheel drive capability in model year (MY) 2021-2023 Acura TLX and MY 2022-2023 Acura MDX vehicles. The Petition alleges failures in the interfacing splines between the front wheel drive transaxle and the rear wheel drive power take off unit. Failure of these splines prevents the transfer of drive power to the rear axle, making the vehicle front wheel drive only. The Petition further alleges that this failure reduces vehicle directional control. Most traditional AWD systems utilize mechanical and passive measures. These systems have the tendency to distribute torque along the path of least resistance, such as a wheel that has lost contact with the ground or is on a low friction surface such as ice. To compensate for this, many manufacturers use the brake system to redirect torque to the wheels with more traction.  However, in this style of AWD system, a failed drive shaft or similar disconnection prior to the brakes often results in drive power being lost to the disconnected component. The consequence of this loss is the inability to maintain speed with surrounding traffic which increases the risks of collisions and injuries to the vehicle occupants. The Subject Vehicles are built upon a platform that was designed primarily as Front Wheel Drive (FWD). The SH-AWD system functions more as a performance enhancement feature rather than a stability feature. Even if the SH-AWD is nonoperational, the vehicles retain full mobility via FWD. In addition, the Vehicle Stability Assist (VSA) remains functional, ensuring directional stability through traditional engine and brake-based traction control. Although the condition raised by the Petitioner may degrade the vehicle’s performance characteristics, there is insufficient information to indicate a potential unreasonable safety risk. ODI reviewed 62 Vehicle Owner Questionnaires (VOQs) and several EWR Field Reports alleging the loss of SH-AWD and its impact on the driving dynamics of the subject vehicles. During its analysis, ODI determined that the failure is localized to the mechanical interface between the FWD transaxle and the PTU. Specifically, the failure is the shearing or stripping of the interfacing splined shafts between the FWD transaxle and the PTU, resulting in a permanent loss of torque transfer to the rear of the vehicle. Upon reviewing the technical details of SH-AWD, ODI has found that this failure does not result in any loss of motive power or lead to a loss of vehicle control. Several complaints indicated that the operators were unaware of the mechanical fault until encountering a low friction surface or the condition was identified by a technician during routine maintenance. The SH-AWD system lacks any form of direct feedback for monitoring real time torque transfer to the rear wheels. Therefore, the system will continue to display information indicating power is being supplied to the rear wheels even when power is actually only supplied to the front wheels. ODI’s review did not identify sufficient evidence to indicate that the misinformation has presented a safety issue in the field. ODI did not identify any reports of loss of motive power or vehicle control that could be attributed to the loss of SH-AWD. ODI is not aware of any crashes involving the Subject Vehicles that resulted from the loss of SH-AWD. After thoroughly assessing the material submitted by the Petitioner, consumer complaint information in NHTSA’s databases, and other relevant information already in possession of the Agency, NHTSA has not found sufficient evidence to indicate that the loss of AWD as alleged by the Petitioner is likely to present a safety related defect that would warrant a formal investigation. After full consideration of the available information, and in view of NHTSA’s enforcement priorities, the Petition is denied.  A denial report will be posted in the Federal Register.  The closing of the petition does not constitute a finding by NHTSA that a safety related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.  The Petition can be viewed at NHTSA.gov under ODI Number 11712885.

Additional source detail variants (3)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) has completed its review of a Petition dated January 9, 2026, requesting an investigation into the loss of the optional all-wheel drive capability in model year (MY) 2021-2023 Acura TLX and MY 2022-2023 Acura MDX vehicles. The Petition alleges failures in the interfacing splines between the front wheel drive transaxle and the rear wheel drive power take off unit. Failure of these splines prevents the transfer of drive power to the rear axle, making the vehicle front wheel drive only. The Petition further alleges that this failure reduces vehicle directional control. Most traditional AWD systems utilize mechanical and passive measures. These systems have the tendency to distribute torque along the path of least resistance, such as a wheel that has lost contact with the ground or is on a low friction surface such as ice. To compensate for this, many manufacturers use the brake system to redirect torque to the wheels with more traction.  However, in this style of AWD system, a failed drive shaft or similar disconnection prior to the brakes often results in drive power being lost to the disconnected component. The consequence of this loss is the inability to maintain speed with surrounding traffic which increases the risks of collisions and injuries to the vehicle occupants. The Subject Vehicles are built upon a platform that was designed primarily as Front Wheel Drive (FWD). The SH-AWD system functions more as a performance enhancement feature rather than a stability feature. Even if the SH-AWD is nonoperational, the vehicles retain full mobility via FWD. In addition, the Vehicle Stability Assist (VSA) remains functional, ensuring directional stability through traditional engine and brake-based traction control. Although the condition raised by the Petitioner may degrade the vehicle’s performance characteristics, there is insufficient information to indicate a potential unreasonable safety risk. ODI reviewed 62 Vehicle Owner Questionnaires (VOQs) and several EWR Field Reports alleging the loss of SH-AWD and its impact on the driving dynamics of the subject vehicles. During its analysis, ODI determined that the failure is localized to the mechanical interface between the FWD transaxle and the PTU. Specifically, the failure is the shearing or stripping of the interfacing splined shafts between the FWD transaxle and the PTU, resulting in a permanent loss of torque transfer to the rear of the vehicle. Upon reviewing the technical details of SH-AWD, ODI has found that this failure does not result in any loss of motive power or lead to a loss of vehicle control. Several complaints indicated that the operators were unaware of the mechanical fault until encountering a low friction surface or the condition was identified by a technician during routine maintenance. The SH-AWD system lacks any form of direct feedback for monitoring real time torque transfer to the rear wheels. Therefore, the system will continue to display information indicating power is being supplied to the rear wheels even when power is actually only supplied to the front wheels. ODI’s review did not identify sufficient evidence to indicate that the misinformation has presented a safety issue in the field. ODI did not identify any reports of loss of motive power or vehicle control that could be attributed to the loss of SH-AWD. ODI is not aware of any crashes involving the Subject Vehicles that resulted from the loss of SH-AWD. After thoroughly assessing the material submitted by the Petitioner, consumer complaint information in NHTSA’s databases, and other relevant information already in possession of the Agency, NHTSA has not found sufficient evidence to indicate that the loss of AWD as alleged by the Petitioner is likely to present a safety related defect that would warrant a formal investigation. After full consideration of the available information, and in view of NHTSA’s enforcement priorities, the Petition is denied.  A denial report will be posted in the Federal Register.  The closing of the petition does not constitute a finding by NHTSA that a safety related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.  The Petition can be viewed at NHTSA.gov under ODI Number 11712885.

Power Train:automatic Transmission:internal:shaft:output

The Office of Defects Investigation (ODI) has completed its review of a Petition dated January 9, 2026, requesting an investigation into the loss of the optional all-wheel drive capability in model year (MY) 2021-2023 Acura TLX and MY 2022-2023 Acura MDX vehicles. The Petition alleges failures in the interfacing splines between the front wheel drive transaxle and the rear wheel drive power take off unit. Failure of these splines prevents the transfer of drive power to the rear axle, making the vehicle front wheel drive only. The Petition further alleges that this failure reduces vehicle directional control. Most traditional AWD systems utilize mechanical and passive measures. These systems have the tendency to distribute torque along the path of least resistance, such as a wheel that has lost contact with the ground or is on a low friction surface such as ice. To compensate for this, many manufacturers use the brake system to redirect torque to the wheels with more traction.  However, in this style of AWD system, a failed drive shaft or similar disconnection prior to the brakes often results in drive power being lost to the disconnected component. The consequence of this loss is the inability to maintain speed with surrounding traffic which increases the risks of collisions and injuries to the vehicle occupants. The Subject Vehicles are built upon a platform that was designed primarily as Front Wheel Drive (FWD). The SH-AWD system functions more as a performance enhancement feature rather than a stability feature. Even if the SH-AWD is nonoperational, the vehicles retain full mobility via FWD. In addition, the Vehicle Stability Assist (VSA) remains functional, ensuring directional stability through traditional engine and brake-based traction control. Although the condition raised by the Petitioner may degrade the vehicle’s performance characteristics, there is insufficient information to indicate a potential unreasonable safety risk. ODI reviewed 62 Vehicle Owner Questionnaires (VOQs) and several EWR Field Reports alleging the loss of SH-AWD and its impact on the driving dynamics of the subject vehicles. During its analysis, ODI determined that the failure is localized to the mechanical interface between the FWD transaxle and the PTU. Specifically, the failure is the shearing or stripping of the interfacing splined shafts between the FWD transaxle and the PTU, resulting in a permanent loss of torque transfer to the rear of the vehicle. Upon reviewing the technical details of SH-AWD, ODI has found that this failure does not result in any loss of motive power or lead to a loss of vehicle control. Several complaints indicated that the operators were unaware of the mechanical fault until encountering a low friction surface or the condition was identified by a technician during routine maintenance. The SH-AWD system lacks any form of direct feedback for monitoring real time torque transfer to the rear wheels. Therefore, the system will continue to display information indicating power is being supplied to the rear wheels even when power is actually only supplied to the front wheels. ODI’s review did not identify sufficient evidence to indicate that the misinformation has presented a safety issue in the field. ODI did not identify any reports of loss of motive power or vehicle control that could be attributed to the loss of SH-AWD. ODI is not aware of any crashes involving the Subject Vehicles that resulted from the loss of SH-AWD. After thoroughly assessing the material submitted by the Petitioner, consumer complaint information in NHTSA’s databases, and other relevant information already in possession of the Agency, NHTSA has not found sufficient evidence to indicate that the loss of AWD as alleged by the Petitioner is likely to present a safety related defect that would warrant a formal investigation. After full consideration of the available information, and in view of NHTSA’s enforcement priorities, the Petition is denied.  A denial report will be posted in the Federal Register.  The closing of the petition does not constitute a finding by NHTSA that a safety related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.  The Petition can be viewed at NHTSA.gov under ODI Number 11712885.

Power Train:transfer Case (4-WHEEL Drive)

The Office of Defects Investigation (ODI) has completed its review of a Petition dated January 9, 2026, requesting an investigation into the loss of the optional all-wheel drive capability in model year (MY) 2021-2023 Acura TLX and MY 2022-2023 Acura MDX vehicles. The Petition alleges failures in the interfacing splines between the front wheel drive transaxle and the rear wheel drive power take off unit. Failure of these splines prevents the transfer of drive power to the rear axle, making the vehicle front wheel drive only. The Petition further alleges that this failure reduces vehicle directional control. Most traditional AWD systems utilize mechanical and passive measures. These systems have the tendency to distribute torque along the path of least resistance, such as a wheel that has lost contact with the ground or is on a low friction surface such as ice. To compensate for this, many manufacturers use the brake system to redirect torque to the wheels with more traction.  However, in this style of AWD system, a failed drive shaft or similar disconnection prior to the brakes often results in drive power being lost to the disconnected component. The consequence of this loss is the inability to maintain speed with surrounding traffic which increases the risks of collisions and injuries to the vehicle occupants. The Subject Vehicles are built upon a platform that was designed primarily as Front Wheel Drive (FWD). The SH-AWD system functions more as a performance enhancement feature rather than a stability feature. Even if the SH-AWD is nonoperational, the vehicles retain full mobility via FWD. In addition, the Vehicle Stability Assist (VSA) remains functional, ensuring directional stability through traditional engine and brake-based traction control. Although the condition raised by the Petitioner may degrade the vehicle’s performance characteristics, there is insufficient information to indicate a potential unreasonable safety risk. ODI reviewed 62 Vehicle Owner Questionnaires (VOQs) and several EWR Field Reports alleging the loss of SH-AWD and its impact on the driving dynamics of the subject vehicles. During its analysis, ODI determined that the failure is localized to the mechanical interface between the FWD transaxle and the PTU. Specifically, the failure is the shearing or stripping of the interfacing splined shafts between the FWD transaxle and the PTU, resulting in a permanent loss of torque transfer to the rear of the vehicle. Upon reviewing the technical details of SH-AWD, ODI has found that this failure does not result in any loss of motive power or lead to a loss of vehicle control. Several complaints indicated that the operators were unaware of the mechanical fault until encountering a low friction surface or the condition was identified by a technician during routine maintenance. The SH-AWD system lacks any form of direct feedback for monitoring real time torque transfer to the rear wheels. Therefore, the system will continue to display information indicating power is being supplied to the rear wheels even when power is actually only supplied to the front wheels. ODI’s review did not identify sufficient evidence to indicate that the misinformation has presented a safety issue in the field. ODI did not identify any reports of loss of motive power or vehicle control that could be attributed to the loss of SH-AWD. ODI is not aware of any crashes involving the Subject Vehicles that resulted from the loss of SH-AWD. After thoroughly assessing the material submitted by the Petitioner, consumer complaint information in NHTSA’s databases, and other relevant information already in possession of the Agency, NHTSA has not found sufficient evidence to indicate that the loss of AWD as alleged by the Petitioner is likely to present a safety related defect that would warrant a formal investigation. After full consideration of the available information, and in view of NHTSA’s enforcement priorities, the Petition is denied.  A denial report will be posted in the Federal Register.  The closing of the petition does not constitute a finding by NHTSA that a safety related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.  The Petition can be viewed at NHTSA.gov under ODI Number 11712885.

EA25004 · No Restart After Auto Start/stop Engages

Opened Mar 26, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Engine And Engine Cooling:engine:crank/camshaft Position Sensor

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine And Engine Cooling:engine

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.