2020 Acura Rdx

The contact owns a 2020 Acura RDX. The contact stated that the rear window near the hatch had suddenly fractured without impact. The failure recurred a second time after having the vehicle repaired. The vehicle was taken to a glass specialist and the glass was replaced by the Insurance Provider. The failure occurred again the vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 28,500.

The contact owns a 2020 Acura RDX. The contact stated that upon starting the vehicle, the rear window suddenly shattered. The vehicle was taken to the dealer, who determined that the temperature difference between the interior and exterior of the vehicle had resulted in thermal shock. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,000. The VIN was unavailable.

I was driving on I-5 about 10 mins after leaving Redding, CA, at about 60 mph when I suddenly heard a loud bang from the top. I pulled over to the shoulder and noticed my sunroof/moonroof had totally shattered. There was no cars driving in front of me or besides me. I also didn't find any rock/stone inside the moonroof. The moonroof suddenly explode/shatter poses a safety concern to the driver or passengers.

The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, the rear window shattered without warning or impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to notify the insurance company of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to go through the insurance company and to take the vehicle to a different dealer for diagnosis. The failure mileage was approximately 20,000.

The sunroof/moonroof was closed and it exploded/shattered going down a major interstate highway doing 65mph. It sounded like a bomb or someone shot a gun at me. Glass is everywhere and its not cleaned up. Nothing was thrown at vehicle. There are no recalls on this vehicle. No warning lights or messages when it happened. I was very lucky I didn't receive injuries from the falling glass/getting cut. After it happened I closed the visor of the moonroof due to the hole. Now its seems visor is damaged too. I have a call into my dealership--waiting to hear back. Vehicle is sitting in my garage. Its available for inspection. I don't want to drive it. There are more photos than what is uploaded.

The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, she approached the rear of the vehicle to open the hatch and noticed that the edges of the rear window was crumbling. The contact stated that upon opening the hatch, the middle of the hatch window cracked and the pieces fell inside the trunk. The vehicle was towed to the dealer, who informed the contact that they could not determine that the failure was a Manufacturer’s defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless the dealer determined that it was a Manufacturer’s defect. A case was opened. The failure mileage was approximately 22,908.

The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPLACED THE HATCH DOOR AND THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED, BUT THERE WAS STILL PIECES OF BROKEN GLASS LEFT INSIDE THE HATCH. THE CONTACT ALSO STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES MADE A LOUD SCREECHING SOUND. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE FRONT AND REAR DRIVER'S AND PASSENGER'S SIDE BRAKE PADS WERE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BRAKE PADS ON THE VEHICLE WERE THE WRONG SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 28,500.*DT