I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.
2020 Acura Rdx
Owner reports · Recalls · Investigations
More warning signs than most Rdx years
Owner complaints for the 2020 Acura Rdx are substantially higher than the model-year median of 36.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rdx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 83 of 345 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
102 reports1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.
I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the …
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I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the car is still under warranty. I don't believe I should have to pay to fix this = it is a reasonable expectation to believe your windshields won't spontaneously shatter when there is no contact whatsoever.
My back window blew out, without any cause. It was parked in my driveway on a 60 degree day. There is a known issue with the 2020 Acura RDX. There is even a service bulletin Acura issued to dealerships TSB 22-014. Acura dealership said was not covered under warranty and I would need to pay out of pocket
When I go to accelerate to pass another vehicle car completely shuts down stops running and all warning lights come on. Car is powerless in middle of making a pass which is very concerning have to coast to side of road putting me a perilous situation hoping I don't get hit head on before I can get off the road. Took car to deal…
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When I go to accelerate to pass another vehicle car completely shuts down stops running and all warning lights come on. Car is powerless in middle of making a pass which is very concerning have to coast to side of road putting me a perilous situation hoping I don't get hit head on before I can get off the road. Took car to dealer they said bad turbo so change turbo. Two weeks after repair started to pass another car and it did it again exactly like first time. Car is currently at dealer waiting on diagnosis. I feel like this is big safety issue and I don't feel safe driving car that constantly loses power when passing someone.
When I closed my passenger door my rear windshield shattered
Parked in a restaurant parking lot, & upon leaving got into the car closed the door and the rear window just shattered. Car hadn’t been started yet & no previous damage had happened to the window. If I had been driving the car and the horrible noise it made I probably would’ve panicked and gone off the road.
To Whom It May Concern, I am writing to formally report a recurring and concerning design issue affecting the Acura RDX — specifically, a defect in the sunroof drainage system. Based on both personal experience and widespread consumer reports, it appears that the drainage channels are prone to clogging, which results in water a…
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To Whom It May Concern, I am writing to formally report a recurring and concerning design issue affecting the Acura RDX — specifically, a defect in the sunroof drainage system. Based on both personal experience and widespread consumer reports, it appears that the drainage channels are prone to clogging, which results in water accumulating and eventually leaking into the vehicle’s cabin and trunk areas. In my case, this defect has led to persistent water intrusion that has damaged the interior and raised serious concerns about mold and mildew development. Stagnant water inside a sealed vehicle can pose significant health and safety risks, especially for families and those who rely on their vehicles for daily transportation. Having the drains professionally cleared at the dealership costs approximately $300 per visit. I have been informed that this service will likely be required on a recurring basis, despite the fact that such maintenance is neither expected nor common for vehicle owners. This is especially troubling considering the cost exceeds routine maintenance like oil changes or tire rotations, and it addresses an issue resulting from design flaws — not misuse or neglect. I have contacted both the dealership and Honda/Acura customer service, only to be informed that there is no permanent solution. For a vehicle marketed as a premium product, this is a disappointing and financially unreasonable resolution. I respectfully urge the National Highway Traffic Safety Administration (NHTSA) to investigate this issue as a possible design defect that compromises vehicle safety and structural integrity. Given the volume of similar complaints found in consumer forums and online reviews, it is evident that this is not an isolated incident, but rather a widespread and systemic concern that warrants further scrutiny and potential corrective action. I also have a video of water gushing inside my car which I cannot upload and it’s unacceptable. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
On 6/28/2025 My 2020 Acura RDX rear glass shattered!!!! totally shattered!!! for no reason! no chip! no damage! it just shattered!! the WHOLE rear glass was shattered!!!!
This was a spontaneous explosion of the rear lift gate window. The car was not even turned on; I had just gotten into it. There was a sound like a gunshot, followed by glass shattering both into and outside the car. I dropped immediately in the seat, and when I started breathing again, I got out of the car, and saw the window.…
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This was a spontaneous explosion of the rear lift gate window. The car was not even turned on; I had just gotten into it. There was a sound like a gunshot, followed by glass shattering both into and outside the car. I dropped immediately in the seat, and when I started breathing again, I got out of the car, and saw the window. Thanks to my grandson’s research, I now know this is, and has been, an issue with the Acura RDX. There. was absolutely no warning prior to this occurrence.
Official recalls
526V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
24V064000 · Air Bags:sensor:occupant Classification:front Passenger
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V158000 · Seat Belts:front:buckle Assembly
Mar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Consequence & remedy
Consequence: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
21V215000 · Fuel System, Gasoline:delivery:fuel Pump
Mar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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