2019 Acura Rdx

Car engine turned on and suddenly shut off as I was pulling onto a highway from a store driveway. As it was sudden and unexpected, as well as the first occurrence, this is highly dangerous to driver and passengers in the car.Problem confirmed by AAA auto repair shop, confirming it was due to a fuel pump failure . This car year, make and model is on recall for this exact item but my car is not on the list, despite the recent event. Dealer refusing to pay for replacement stating it’s not on the recall list. Insurance will be contacted shortly.

The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear tailgate glass shattered when the front driver’s side door was opened. The cause of the failure was not yet determined. The contact stated that no object had struck the window to cause the failure to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,876.

On 02/25/2023 our car abruptly stalled on us while driving without any warning in a remote area out of state over 3 hours away from our residence at night with temperatures below freezing with a minor in the car. We were lucky it happened on a back road and not on highway with hi velocity just an hour earlier because this would have killed us. The car came to a complete stall in the middle of the road, the red battery sign came on and the car would not start. We had a very poor cell phone reception, it took us over 3 hours to get a tow track, by the time the truck arrived we were shivering from cold. The car is impossible to put in neutral while in full stall that makes removing car from the road and towing near impossible. The car got towed to the nearest Acura repair center in PA. We were left with no car with a minor in the middle of the night in the cold out of state with very limited financial resources. As of now the car is still at the repair shop in PA, we are back in Maryland without any vehicle. The repair shop told us that there is no fuel pressure and it is likely fuel pump failure, that has already been reported and recalled on other Acura RDX 2019, but for some reason is not associated with our VIN. This is a major safety concern with a faulty part on a 4 years old car that could have potentially killed us and now is putting unimaginable financial, logistical and emotional hardship on us being left without a vehicle out of state and absolutely no timeline on when this very costly repair will be done due to unavailability of the part. Please issue a recall on this VIN ASAP before somebody will get hurt. It seems to be problem with many Acura RDX 2019 cars and is calling for much larger recalls then previously issued NHTSA recalls: 21V-215 FAM 2019-20 RDX Fuel Pump Motor Safety Recall Expansion and 20V-314 S7D2019 /RDX Fuel Pump Motor Safety Recall. This same exact fuel pump failure is reported all over the internet in forums and RDX 2019 reviews.

The contact owns a 2019 Acura RDX. The contact stated that while his vehicle was parked inside his garage, the rear tailgate window shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 47,936. The consumer stated car was parked in the driveway under he surveillance camera.

Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.

Once again, 3 weeks after the first time it happened, my 2019 ACURA RDX lost ALL power and I had to drift to the side of the road. This occurred on the Baldwin Beach Express and luckily there is not a lot of traffic this time of year so I could get on the shoulder. Car would not restart, all lights around the speedometer had come on. I had to have it towed to the Acura dealership in Mobile where it was towed the first time when this happened. At that time the told me they could not duplicate the problem. Three weeks later it has happened again . The tow truck driver tried to start the car and said " you're not getting any fuel" and asked if the fuel pump had been checked. Supposedly it has been replaced when it was first recalled. Could it be another faulty fuel pump? My question....how dangerous would this be if this happened in the I-10 Mobile tunnel?????? The first time it happened I tried to call Acura but the complaint department is not open on Sundays. This time it happened on a Friday and I was able to file my complaint. Will I get a response to this event now that it has happened a second time?

I was driving on the interstate at 75 miles per hour. The back window literally exploded. There was a very loud boom. Upon pulling over, I discovered that the window had shattered. Part of the glass fell down inside the car. We were not going under an overpass and did not hit anything that would have caused the glass to suddenly shatter. Acura has issued a Technical Service Bulletin (TSB) but not a recall. Since the car was out of warranty, the repair is not covered. The internet is full of posts about unexplained glass shattering on 2019 Acura's. This is a safety issue.

On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver’s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I’m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.