2019 Acura Rdx

Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.

When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see “a weird occurrence of the glass just shatter, no one was near the vehicle”. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.

The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn’t been inspected by the manufacturer. There wasn’t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.