2016 Volvo XC90

I OWNED A 2016 VOLVO XC 90 IN VERY GOOD CONDITION. IN EARLY SEPTEMBER 2023, I TOOK IT FOR AN OIL SERVICE. SHORTLY THEREAFTER, I NOTICED A WARNING LIGHT FOR LOW COOLANT AND WAS SURPRISED THAT I HAD TO POUR MORE THAN A HALF GALLON TO REFILL (THIS SOON AFTER SERVICE). A FEW DAYS LATER, I TOOK THE CAR TO HAVE BRAKES CHANGED AND THEY ALSO NEEDED TO REPLACE AN OIL/AIR SEPARATOR PART. AFTER GETTING THE CAR BACK, IT SAT ON DRIVEWAY FOR WEEK. UPON RETURNING FROM OUR TRIP, MY WIFE DROVE THE CAR AND IT STARTED SMOKING FROM HOOD WHILE ON [XXX] IN CHICAGO, NO WARNING LIGHTS SEEN. SHE WAS ABLE TO TAKE AN EXIT RAMP AND FIND AN EMPTY CURBSIDE SPACE TO PULL OVER. WITHIN MINUTES THE SMOKE TURNED TO FIRE AND VEHICLE BURNED EXTENSIVELY BEFORE THE FIRE DEPARTMENT ARRIVED (~15 MINUTES LATER). THE INSURANCE COMPANY (STATE FARM) DECLARED IT A TOTAL LOSS AND SETTLED OUR CLAIM, HOWEVER WE DO NOT BELIEVE THEY TOOK ANY FURTHER ACTION ON INVESTIGATING THE REASON FOR FIRE. WE BELIEVE THE FIRE WAS LIKELY RELATED TO ISSUE WITH COOLANT SYSTEM. WE NOTICED A PUDDLE ON DRIVEWAY WHERE THE CAR WAS PARKED THAT LOOKED LIKE OIL, BUT IT DRIED QUITE QUICKLY SO WAS MORE LIKELY TO HAVE BEEN COOLANT. ON SEARCHING THE INTERNET FOR FIRE RELATED ISSUE FOR VOLVOS, WE FOUND A FORUM THAT DISCUSSED A SERIES OF FIRES (10-12) FOR 2016 VOLVO XC90 RELATED TO COOLANT SYSTEM ISSUE. APPARENTLY THERE WAS A RECALL FOR THIS, THOUGH APPEARS TO BE FOCUSED ON EUROPEAN DIESEL MODELS. IN DISCUSSING THE ISSUE WITH THE REPAIR SHOP THAT LAST SERVICED THE CAR, THEY INSISTED IT COULDN'T HAVE BEEN OIL RELATED AND MENTIONED PROBLEM COULD HAVE BEEN FROM RODENTS EATING THROUGH WIRES, BUT THAT SEEMS UNLIKELY TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car had a known issue regarding inappropriate oil consumption and was awaiting repair by Volvo dealership. While merging onto highway and accelerating, car lurched, check engine light came on, and shortly after there was a warning regarding reduced performance. The car was maneuvered to the closest exit and parked. During this time, approx 90secs, all major warning lights came on and smoke started coming up from engine. We quickly pulled to the side of the road (was unable to put car in park) and exited the vehicle as smoke was entering the cabin. There was a fire under the engine compartment that quickly engulfed and consumed the front of thr car.

Previous issues with brakes, suspension, leaking sunroof, electrical and gauges. Vehicle became disabled due to defect with coolant system, smoke from engine compartment, towed to Monterery Volvo (dealership/service center identified issues with coolant leak present turbo & cooling Plastic pipe. Cruise control-Vacuum Pump: Found vacuum pump leaking oil. Estimated repair $5,414.38

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.