After 5 times of phantom breaking at high speed I took the car to Betten Volvo. The did a system update to try to correct. The car has now 3 times in 2 weeks again triggered the break at highway speed. I have another appointment scheduled April 21, 2026. Having the brake applied for no reason at this speed is extremely jarring …
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After 5 times of phantom breaking at high speed I took the car to Betten Volvo. The did a system update to try to correct. The car has now 3 times in 2 weeks again triggered the break at highway speed. I have another appointment scheduled April 21, 2026. Having the brake applied for no reason at this speed is extremely jarring and dangerous.
NHTSA ODI #11730370
Mileage unknown · Sep 1, 2025
Fuel/propulsion SystemService BrakesSteering
Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mileage performance / EPA
NHTSA ODI #11684241
Mileage unknown · Nov 22, 2024
Service Brakes
Around 10/26/2024 I purchased a 2021 Volvo XC60 from Carvana. Carvana sells vehicles with a 100 day limited warranty. The manufacturer warranty was expired at this time. Carvana states they do an inspection of the vehicle prior to delivery. When I received the vehicle, I noticed the steering wheel would vibrate hard when I c…
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Around 10/26/2024 I purchased a 2021 Volvo XC60 from Carvana. Carvana sells vehicles with a 100 day limited warranty. The manufacturer warranty was expired at this time. Carvana states they do an inspection of the vehicle prior to delivery. When I received the vehicle, I noticed the steering wheel would vibrate hard when I came to a stop. I took the Volvo to the local Volvo dealership to perform a full multi-point inspection. They found that the brake pads were at 1-2 MM with warped rotors on the front wheels. The back wheels had 3 MM brake pads. I called Carvana on 11/22/2024 to discuss the brake issue and inquired about the 100 day warranty to cover the brake repair because I was sold a very unsafe vehicle. I was told their warranty would not cover the cost to repair the brakes. I asked for the inspection report they did prior to delivering the Volvo. They will not release the inspection report to me. So I asked for the details of the inspection on the brakes. They told me their inspection showed front wheels with 6m on both and the rotors were at 29 (LF) and 28.02 (RF). They told me the rear wheels had 6M on brake pads for both wheels and the rotors were 11 (LR) ad 11.92 (RR). They could not tell me the date of the inspection. I trust the Volvo Dealership to provide accurate information on their inspection. This is not a safe vehicle and should have the brakes replaced AND Carvana should pay for this cost. At this point, Carvana is selling very dangerous and unsafe vehicles and declining to provide inspection reports. I ask for your help with contacting Carvana and absolutely requiring them to repair and replace the brakes on the vehicle they sold me.
NHTSA ODI #11626930
Mileage unknown · Jan 9, 2024
Service Brakes
6/8/23: Vehicle in shop for 30K warranty service. Front brake pads flagged yellow for wear. Recommendation they be addressed next visit at 40K miles. By 35K, Brake pedal was vibrating and steering wheel shaking upon moderate braking. Made appt. With local dealer which required over a month wait. 1/5/24: Dealer confirmed problem…
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6/8/23: Vehicle in shop for 30K warranty service. Front brake pads flagged yellow for wear. Recommendation they be addressed next visit at 40K miles. By 35K, Brake pedal was vibrating and steering wheel shaking upon moderate braking. Made appt. With local dealer which required over a month wait. 1/5/24: Dealer confirmed problem. Despite their own Technical Service Bulletin [XXX], dated [XXX], which recommended warranty replacement of brake pads, the service writer, Joe Barber at Volvo of St. Louis, 7700 Manchester Rd. refused to follow the manufacturer's recommendations. Instead, he quoted me a complete front brake job, to include rotors and pads for $920. I declined. With over 50 years of driving experience, not once have I owned a vehicle with brake/rotor failure with so few actual miles driven (mostly highway). Dealer claims this is normal for Volvo cars. Supposedly, one of the safest cars made for many years. I filed a written complaint with the Service Mgr. when he sent me a customer satisfaction survey. No response. Also filed a complaint with Volvo North America in Mahwah, NJ. They also quickly denied any responsibility, claiming normal wear and tear. Unable to upload documentation from my phone, but can do so by PC scan if allowed. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11564361
Mileage unknown · Jun 28, 2023
EngineFuel/propulsion SystemService Brakes
While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is NO information in the manual for what this means- they…
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While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is NO information in the manual for what this means- they told me to contact my local. So I call them and they state it’s safe to drive and they could get me into the schedule 3 weeks out…. Then, I get to my appointment and they then tell me my brakes and rotators are completely shot at 42,000 miles.
My car continued to move even with the brake pedal pressed, and collision avoidance systems did not turn on. This is very unsafe - a car that doesn’t respond when the driver brakes puts everyone else on the road in danger. The first time this happened was on Sep. 6, 2022. I was driving on the highway when the car in front of me …
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My car continued to move even with the brake pedal pressed, and collision avoidance systems did not turn on. This is very unsafe - a car that doesn’t respond when the driver brakes puts everyone else on the road in danger. The first time this happened was on Sep. 6, 2022. I was driving on the highway when the car in front of me stopped abruptly. I started to brake. The distance between our cars was large enough that I should have been able to stop safely, but my car continued to move. I was unable to stop the vehicle and crashed into the car in front of me. At the time, I thought it was my fault. Although there was damage to my car, luckily no one was injured. (This was resolved, and my car was repaired, with help from Shelter Insurance.) On June 13, 2023, I was pulling up to a red light behind another vehicle. I stepped on the brakes and my car jolted to a stop (I had to push the pedal down very hard to get my car to start slowing down). Then my car began to move again, even though I had not released the brake pedal. It was moving at about 1-2 mph. My car got so close to the car in front of us that the parking sensors began to beep. We would have run into the stationary vehicle if I hadn’t put my car in Neutral. When the light switched to green I put my car in Drive again. At the next intersection the brakes were back to normal, and my car was driving as before. I had my car towed to the local Volvo dealership. After an inspection, I was told they hadn’t found anything wrong. I left my car at the dealership for further investigation, and was given a loaner. I don’t know if there is a connection, but both times this happened, I had been driving on the highway at high speeds (70 mph) for a few hours before trying to brake.
NHTSA ODI #11527193
Mileage unknown · Oct 23, 2022
EngineService BrakesUnknown Or Other
I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across…
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I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across when car was sitting for 5 days in august, not from rocks on road. Vehicle has unusually low mileage of 16-18 mpg city & hyw driving. Brakes are noisy- I thought they were crack when I purchased last year. These happened on multiple dates of which your system doesn’t allow me to add.
NHTSA ODI #11490467
Mileage unknown · Sep 19, 2022
Service Brakes
I brought the car to the Volvo dealer for my 20,000 miles service. They told me that the rear rotors and pads are worn and need to be replaced. The front brakes are fine. I think that this is a design flaw. No one expects the rear brakes to wear first, and certainly not after only 20,000 miles!
NHTSA ODI #11485300
Mileage unknown · Sep 21, 2021
Power TrainService BrakesCrashInjury
The contact owned a 2021 Volvo XC60. The contact stated that while driving approximately 25 mph, the vehicle suddenly began to accelerate and the brakes failed to stop. The vehicle crashed into a nearby fence causing the vehicle to flip. The air bags did deploy. The contact received injuries to their right shoulder and left knee…
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The contact owned a 2021 Volvo XC60. The contact stated that while driving approximately 25 mph, the vehicle suddenly began to accelerate and the brakes failed to stop. The vehicle crashed into a nearby fence causing the vehicle to flip. The air bags did deploy. The contact received injuries to their right shoulder and left knee. Medical attention was needed. A police report was filed. The vehicle was towed and had not been deemed totaled as of yet however, damage to the vehicle would be considered unrepairable. The dealer was informed of the incident however they were unable to assist. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence & remedy
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Electrical System:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence & remedy
Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence & remedy
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Additional source detail variants (2)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Service Brakes, Hydraulic
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Additional source detail variants (3)
Seat Belts:rear/other:retractor
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Seat Belts:front:retractor
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Seat Belts
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence & remedy
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Additional source detail variants (3)
Air Bags: Air Bag/restraint Control Module
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Seat Belts:pretensioner
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Air Bags
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2021 Volvo XC60 Problems, Complaints & Recalls | Skip That Year
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