2018 Volvo XC60

The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged; however, no air bags were deployed. The contact was not injured. The Police and EMS were called to the scene, and the driver and front seat passenger were examined. The driver and passenger suffered emotional stress from the crash. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 87,843.

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

MY WIFE AND I PICKED UP OUR NEW VOLVO XC60 T8 A WEEK AGO AND WE TRIED THE PARK ASSIST PILOT FUNCTION FOR THE FIRST TIME LAST NIGHT IN OUR APARTMENT'S GARAGE. WE TURNED ON THE PARK ASSIST PILOT FOR PERPENDICULAR PARK AS WE LOOKED FOR A PARKING SPOT. AFTER THE CENTRAL MONITOR INDICATED A SPOT HAS BEEN FOUND, I PUT THE GEAR IN REVERSE AS ADVISED AND PLACED MY FOOT ON THE BRAKES AS THE CAR BEGINS TO DO ITS JOB. THE CAR BACKED UP AND ATTEMPTED TO TURN INTO THE PARKING SPOT; HOWEVER, IT ACCELERATED AND TURNED SO QUICKLY THAT BEFORE I COULD REACT, THE BACK BUMPER AND LEFT BRAKE LIGHTS HAVE HIT THE COLUMN BESIDE THE PARKING SPOT. THERE HAS BEEN NO INDICATION OF ANY OBSTRUCTION WHEN IT WAS BACKING AND TURNING INTO THE SPOT. IN REMINISCENT, I THINK THE ONLY THING I COULD'VE DONE WAS PRESS ON THE BRAKE SOONER; HOWEVER, THE BACKING AND TURNING OCCURRED SO ABNORMALLY ABRUPT THAT THERE WAS NO TIME TO REACT. MY WIFE AND I BOTH AGREE THAT THE MOVEMENT WAS SO SUDDEN AND FAST THAT IT FELT LIKE THE CAR WAS OUT OF CONTROL. THE FORTUNATE THING WAS THAT WE DID NOT HIT ANY OTHER CAR OR PEOPLE OR DAMAGE OUR BUILDING'S STRUCTURE. AFTER THE INCIDENT, I DO NOT FEEL CONFIDENT ABOUT THE PARK ASSIST PILOT FEATURE AND WILL NOT RECOMMEND OTHERS TO USE IT. WE HOPE THIS REPORT WILL LEAD TO AN INVESTIGATION OF THE VEHICLE'S PARK ASSIST PILOT SYSTEM AND PREVENT MORE SERIOUS ACCIDENTS FROM HAPPENING TO OTHERS. EVEN THOUGH DRIVERS ARE ADVISED TO PUT THEIR FOOT ON THE BREAK DURING ITS USE, IT WOULD BE VERY HELPFUL IF THE REVERSE SPEED COULD BE AUTOMATICALLY RESTRICTED TO THE ADVISED 4MPH. ADDITIONALLY, THE CAR HAS ALREADY BEEN EQUIPPED WITH MANY SENSORS THAT PREVENT COLLISIONS DURING DRIVING AND MANUAL PARKING. THESE SENSORS CAN READILY BE USED TO SENSE OBSTRUCTION DURING PARK ASSIST PILOT AND STOP THE VEHICLE WHEN THEY ARE TRIGGERED. HOWEVER, THEY HAVE FAILED IN OUR CASE TO PREVENT THE COLLISION.