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2018 Volvo XC60

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Volvo XC60 do not stand out strongly from the model-year median of 36.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 36 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports3 injury reports

Service Brakes complaints

7 reports
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Mileage unknown · Oct 6, 2024
Electrical SystemService BrakesVehicle Speed Control

When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the…

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When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.

NHTSA ODI #11618357

Mileage unknown · Aug 10, 2021
Service Brakes

Brakes continue to malfunction & I am having to replace brakes & rotors each time at approximately 25k mile intervals. Local dealership in Baton Rouge Louisiana & Lafayette Louisiana continue diminish my concerns and state this in normal wear for this vehicle. i am certain this not the case.

NHTSA ODI #11428582

27,000 miles · Sep 2, 2020
Service Brakes

THE BRAKE ROTOR HAS SEVERE WARPING WITH LESS THAN 27K MILES ON THE VEHICLE. THE BRAKE PADS PER THE DEALER ARE IN GOOD CONDITION.

NHTSA ODI #11352727

Mileage unknown · Jul 12, 2020
Service Brakes

AFTER DRIVING 19,000 MILES IN 22 MONTHS, I HAVE BEEN TOLD ALL BRAKE PADS NEED TO BE REPLACED AT A COST OF OVER $600. I LEASED THE VEHICLE WITH 6,000 MILES, THUS THE CAR NOW HAVE 25,000 MILES. IT SEEMS THESE XC60 HAVE A BRAKE PAD PROBLEM, THUS THEY SHOULD BE RECALLED!

NHTSA ODI #11338864

20,000 miles · Feb 11, 2020
Service Brakes

REAR BRAKES AND ROTORS ARE WEARING OUT PREMATURELY. CURRENT VEHICLE STATUS IS 20K MILES, REAR PADS ARE <3MM AND ROTORS REQUIRE REPLACEMENT. PER THE DEALERSHIP THIS HAS BEEN A COMMON ISSUE WITH THE NEWER XC60, XC90 MODELS. THEY ARE UNDER THE IMPRESSION EITHER THE PADS ARE INFERIOR, OR VOLVO POTENTIALLY DESIGNED BRAKES THAT ARE TO…

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REAR BRAKES AND ROTORS ARE WEARING OUT PREMATURELY. CURRENT VEHICLE STATUS IS 20K MILES, REAR PADS ARE <3MM AND ROTORS REQUIRE REPLACEMENT. PER THE DEALERSHIP THIS HAS BEEN A COMMON ISSUE WITH THE NEWER XC60, XC90 MODELS. THEY ARE UNDER THE IMPRESSION EITHER THE PADS ARE INFERIOR, OR VOLVO POTENTIALLY DESIGNED BRAKES THAT ARE TOO SMALL FOR THE VEHICLE SIZE, LEADING TO PREMATURE REPLACEMENT REQUIRED.

NHTSA ODI #11308508

21,300 miles · Feb 5, 2020
Service BrakesStructure

TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WE…

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TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 21,300. *LN*JB

NHTSA ODI #11307312

5,000 miles · Feb 23, 2019
Electrical SystemEngineService Brakes

THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGIN…

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THIS HAPPENED ON TWO SEPARATE OCCASIONS - WHILE DRIVING NORMALLY ON A REGULAR CITY STREET THE ENGINE SUDDENLY SHUT OFF. WITH NO POWER AVAILABLE, THE POWER STEERING AND BRAKES WERE ALSO AFFECTED. THIS CAUSED AN EXTREMELY DANGEROUS SITUATION AS THE CAR SUDDENLY STOPPED IN THE MIDDLE OF A BUSY STREET. AFTER A MINUTE OR SO THE ENGINE WAS ABLE TO BE RESTARTED. THE ENGINE SHUTOFF OPTION WAS DISABLED AND ALL OTHER FUNCTIONS HAD BEEN WORKING NORMALLY AT THE TIME.

NHTSA ODI #11182168

Official recalls

5

25V818000 · Seats:critical Fasteners

Nov 25, 2025

Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.

Consequence & remedy

Consequence: A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.

20V503000 · Visibility/wiper; Visibility:windshield Wiper/washer:linkages

Aug 25, 2020

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence & remedy

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Additional source detail variants (2)

Visibility/wiper

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Visibility:windshield Wiper/washer:linkages

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

19V220000 · Seats

Mar 20, 2019

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Consequence & remedy

Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.

19V046000 · Structure:body:tailgate

Jan 18, 2019

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Consequence & remedy

Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.

Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.

18V800000 · Electrical System:software

Nov 13, 2018

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence & remedy

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.