I am reporting an ongoing and worsening defect condition involving a Volvo vehicle that has displayed repeated power steering / steering failure warnings and is now also showing additional symptoms consistent with a possible turbo / emissions-related failure. The steering-related warnings have remained active and unresolved ove…
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I am reporting an ongoing and worsening defect condition involving a Volvo vehicle that has displayed repeated power steering / steering failure warnings and is now also showing additional symptoms consistent with a possible turbo / emissions-related failure. The steering-related warnings have remained active and unresolved over an extended period. The vehicle has displayed dashboard warnings for “Power steering” and “Power steering failure,” and the condition has not been reliably corrected despite prior service involvement and an ongoing repurchase dispute with the manufacturer. More recently, the vehicle developed additional failure symptoms consistent with a turbo / wastegate / emissions-related problem, which appears to be worsening. This is in addition to the pre-existing steering-related warnings and drivability concerns. I am filing this complaint because the manufacturer, Volvo Car USA, and its administrator, Sedgwick, closed the repurchase claim while these safety-related issues remained unresolved. I explicitly stated in writing that I had not declined the repurchase and remained willing to proceed once material questions were answered, but the file was closed anyway. This complaint is being submitted to document that the vehicle continues to present unresolved and worsening defect conditions, including steering-related warnings and additional drivability / emissions-related issues, despite the manufacturer’s closure of the repurchase process.
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