2005 Volvo S80

FUEL LEAK AT TOP OF PUMP UNDER RECALL, INSPECTION AND REPAIR AT NO COST REFUSED BY VOLVO. MY VOLVO S80, 2005 WAS PURCHASED AS A USED VEHICLE IN SAN DIEGO CA FROM THE VOLVO DEALER ABOUT 2 YEARS AGO. THE FUEL LEAK LOCATION WAS DIAGNOSED BY INDEPENDENT SHOP AND THEY CONFIRMED THE PUMP WAS UNDER RECALL. THE INDEPENDENT SHOP RECOMMEND TAKING THE CAR TO THE LOCAL DEALER FOR REPLACEMENT AT NO CHARGE UNDER THE NHTSA RECALL NOTICE. WHEN THE CAR WAS TAKEN TO THE LOCAL DEALER NO INSPECTION WAS PERFORMED AND I WAS TOLD THE RECALL NOTICE DID NOT APPLY TO MY VIN. I REQUESTED THE DEFECTIVE PART RETURNED TO ME AND ONLY THEN VOLVO DISTRICT SAID THEY WOULD PROVIDE THE PART (APPROX $500) BUT WANTED ME TO PAY FOR LABOR (APPROX $250). THEY ALSO WANTED THE DEFECTIVE PUMP RETURNED TO THEM. I REFUSED VOLVO'S OFFER, TOOK PICTURES OF THE DEFECTIVE PUMP AND CONFIRMED IT MATCHED DESCRIPTION IN THE NHTSA RECALL NOTICE AND THE INDEPENDENT SHOP DIAGNOSES. THE PUMP FUEL LEAK IS UNDER THE REAR SEAT WHERE CHILDREN IN SAFETY SEATS ARE EXPOSED TO INTENSE FUMES. EVERYBODY IN THE CABIN IS EXPOSED TO HIGH LEVELS OF FUMES FROM RESIDUE FUEL AT ALL TIMES FROM WHEN THE ENGINE WAS LAST OPERATED. THE DEALER FAILED TO FOLLOW THE RECALL NOTICE PROCEDURE FOR INSPECTION. THE NOTICE DOES NOT LIST A VIN RANGE. IF MY VIN AND/OR PUMP MODEL IS NOT INCLUDED IN THE ORIGINAL RECALL IT SHOULD BE! IT APPEARS VOLVO IS LIMITING THE RECALL SCOPE OR DENYING LEGITIMATE CLAIMS FOR A SERIOUS SAFETY RECALLED ITEM. I HAVE REQUESTED THE DEALER RETAIN ALL PARTS, RECORDS AND DOCUMENT THE ISSUE OF THE FUEL LEAK ON MY VEHICLE. I PLAN ON PICKING UP THE CAR NO LATER THAN MARCH 6 2013 REPAIRED BY VOLVO AT NO COST OR NOT. *TR

B+ BATTERY CABLE AT STARTER SOLENOID SHORTED TO STARTER CASE AND GROUNDED. CAUSING A FIRE IN ENGINE COMPARTMENT. CAR SHUT DOWN WITHOUT WARNING. ENGINE WENT OFF, LIGHTS WENT OUT ALL IN AN INSTANT. EMERGENCY FLASHERS WERE INOPERATIVE. PULLED OFF TO THE SIDE OF THE ROAD AND STOPPED USING THE EMERGENCY BRAKE. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND FOUND THE FRONT OF THE ENGINE ON FIRE. EXTINGUISHED THE FLAMES. DISCONNECTED THE NEGATIVE TERMINAL ON THE BATTERY LOCATED IN THE TRUNK, CAR TOWED TO DEALER, IN PROCESS OF REPAIR. *TR

WHILE DRIVING ON AN INTERSTATE AT APPROXIMATELY 70MPH A VERY SLIGHT ROAD VIBRATION WAS FELT APPROXIMATELY 1 MINUTE BEFORE THE REAR DRIVER SIDE TIRE COMPLETELY FAILED. THERE WAS A LOUD AUDIBLE THUMP AS THE VEHICLE UNINTENTIONALLY JERKED TO THE LEFT. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STOP SAFELY. UPON INSPECTION, BOTH SIDEWALLS OF THE TIRE HAD SEPARATED FROM TOP TREAD SECTION AND THE TIRE WAS IN THREE COMPLETE PIECES. THE WHEEL INCURRED MINOR DAMAGE. THE VEHICLE WAS NOT OVERLOADED. THE TIRE WAS BELIEVED TO BE AT THE CORRECT PRESSURE AND SHOWED NO SIGNS OF PUNCTURE OR OBVIOUS CAUSE OF FAILURE. THE TIRE WAS PURCHASED AND MOUNTED PROFESSIONALLY 43 DAYS BEFORE THE FAILURE. *TR

ON 07/21/07 I PURCHASED A 2005 VOLVO S80 T6 FROM MOMENTUM VOLVO IN HOUSTON, TX. IT WAS DELIVERED ON 08/02/2005 BRAND NEW WITH 7 MILES ON IT. THE FOLLOWING ARE AN ACCOUNT OF THE ISSUES AND SAFETY HAZARDS THIS CAR HAS HAD WITHIN THE LAST 18 MONTHS AND 24,000 MILES. THE FIRST ISSUE WAS DAMAGE FROM TRANSIT - FRONT AND REAR BUMPER HAD TO BE REPAIRED AND PAINTED. THE SECOND ISSUE - CHECK ENGINE LIGHT CAME ON 01/14/06. IT WAS AN EXHAUST LEAK. I ALSO COMPLAINED OF NO AM RECEPTION (FIXED) . THE THIRD ISSUE - CHECK ENGINE LIGHT CAME ON AGAIN ON 01/30/06. THIS TIME IT WAS A FAULTY LEAKAGE DETECTION PUMPED IN THE EXHAUST THAT WAS REPLACED. I COMPLAINED AGAIN OF NO AM RECEPTION. THE FOURTH ISSUE - CAR WAS IN SHOP FOR RECALL WORK FOR AN ELECTRICAL ISSUE WITH THE STARTER SOLENOID AND THE BATTERY CABLES. I INFORMED THEM THERE WAS A POPPING NOISE UNDER THE HOOD AND THAT THERE WAS NOISE WHEN TURNING LEFT. MOMENTUM BLAMED IT ON THE TIRES NEEDING REPLACED ON A CAR THAT HAD 14,913 MILES ON IT - NO WORK DONE. COMPLAINED OF NO AM RECEPTION. THE FIFTH ISSUE - CAR WAS AT MOMENTUM FROM 01/30/07 - 02/08/07 BECAUSE POPPING NOISE UNDER HOOD AND CLICKING NOISE CAR MADE WHEN TURNING SHARPLY TO THE LEFT. EXPLANATION - POPPING NOISE WAS BECAUSE STRUTS WERE NOT TIGHTENED ORIGINALLY. THE CLICKING NOISE WAS NOT FOUND, BUT THEY DID FIND THAT THE POWER STEERING WAS NOT WORKING AND REPLACED THE POWER STEERING AND REPLACED THE STEERING RACK AND STEERING SHAFT. RESOLVED AM ISSUE. THE SIXTH ISSUE - CAR WENT BACK TO SHOP ON 02/09/07 - 02/17/07 BECAUSE OF NOISE WHEN TURNING LEFT. EXPLANATION - FRAME NOT BEING TIGHTENED. CORRECTED. THE SEVENTH ISSUE THAT THEY DID NOT FIX THE SIXTH ISSUE. I DROVE RIGHT BACK TO MOMENTUM. EXPLANATION - FAULTY ELECTRICAL WIRING UNDER DRIVER'S SEAT WHERE TWO WIRES WERE BEING GROUND OUT. *AK THE EIGHTH ISSUE WAS ON APRIL 8, 2007 - AUTOMOBILE HAS POPPING SOUND UNDER HOOD AGAIN THERE IS A METAL GRINDING METAL FROM THE PASSENGER SIDE OF CAR NEAR BACK WHEEL. *AK

1) EVENTS LEADING UP TO FAILURE: PURCHASED NEW VOLVO S80 CAR ON 9/3/2005 WITH 813 MILES, DROVE IT HOME. NO INFORMATION WAS GIVEN ON THE 813 MILES ALREADY ON THE CAR. THE NEXT DAY THERE WERE OIL PUDDLES UNDERNEATH CAR AND OIL WAS ALL OVER THE PASSENGER SIDE FRAME UNDERNEATH THE CAR. THE CAR WAS TAKEN IN FOR SERVICE TUES 9/6 MORNING FOR OIL LEAKING. THE LEAKING OIL PUMP AND SEALS WERE REPLACED. CAR WAS READY AND PICKED UP ON FRI EVENING 9/9. FROM TALKING WITH THE SERVICE PEOPLE THE OIL PUMP HAD BEEN CRACKED. THEY SAID THE CAR HAD BEEN CLEANED OF THE OIL AND THAT THERE WAS NO MORE OIL LEAKING. ON SAT MORNING 9/10 THERE WAS A NEW OIL PUDDLE AND OIL UNDERNEATH THE PASSENGER SIDE OF THE CAR ON THE FRAME. SERVICE IS CLOSED ON THE WEEKEND. ON MON I WAS NOT ABLE TO CHANGE CARS DUE TO WORK COMMITMENTS AND AFTER DRIVING HOME FROM WORK THERE WAS THE SMELL OF BURNING OIL. THE CAR WAS SERVICED ON TUES 9/13 FOR OIL LEAKING. THE SERVICE PEOPLE REPORTED THAT THERE OIL COLLECTED IN THE BOTTOM OF THE CAR FROM THE FIRST OIL LEAK. THEY REPORTED CLEANING THE CAR AGAIN AND DOING A LOT OF TEST DRIVING TO VERIFY THAT THERE WAS NO MORE OIL LEAKING. I RECEIVED THE CAR BACK TUES AFTERNOON. 2) FAILURE: SAT 9/17/2005, I LEFT HOME WITH 2 CHILDREN IN THE NEW VOLVO S80 CAR TO GO SHOPPING. ONE CHILD WAS IN THE PASSENGER FRONT SEAT AND THE OTHER IN THE PASSENGER SIDE BACK SEAT. AFTER TURNING ON ANOTHER SIDE STREET, THE CAR WENT TO THE RIGHT AND HIT A MAILBOX. THE ARM (CONTROL ARM) ON THE PASSENGER SIDE TIRE WAS SPLIT BROKE OFF. THE CAR HAD DAMAGE FROM THE MAILBOX TO THE HEADLIGHTS, HOOD, AND SIDE PANEL. THE PASSENGER SIDE WHEEL WAS NO LONGER IN THE CORRECT POSITION BUT PUSHED TOWARD THE REAR OF THE CAR. THE CAR WAS NOT DRIVABLE AND TOWED BY VOLVO SERVICE TO SAM SWOPE AUTO COLLISION CENTER. 3) MY INSURANCE COMPANY HAS INSPECTED THE DAMAGE. THE VOLVO FIELD TECH SPECIALIST (FTS) INSPECTED THE CAR ON THURS 9/22. NO INFORMATION HAS BEEN RELEASED FROM VOLVO. *NM