I TOOK MY CAR TO THE SEARS AUTO CENTER AT 1178 EL CAMINO REAL IN SAN BRUNO, CALIFORNIA (SEARS STORE #6909) ON SEPTEMBER 2, 2018 FOR FRONT BRAKES. SEARS RETURNED THE CAR TO ME ON 9/2/18 (A COPY OF MY "FINAL INVOICE" IS ENCLOSED). I SUBSEQUENTLY LEARNED THAT THE DUST BOOT FOR THE RIGHT FRONT BRAKE CALIPER IS MISSING. I RETURNED …
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I TOOK MY CAR TO THE SEARS AUTO CENTER AT 1178 EL CAMINO REAL IN SAN BRUNO, CALIFORNIA (SEARS STORE #6909) ON SEPTEMBER 2, 2018 FOR FRONT BRAKES. SEARS RETURNED THE CAR TO ME ON 9/2/18 (A COPY OF MY "FINAL INVOICE" IS ENCLOSED). I SUBSEQUENTLY LEARNED THAT THE DUST BOOT FOR THE RIGHT FRONT BRAKE CALIPER IS MISSING. I RETURNED TO SEARS ON SEPTEMBER 10 AND TOLD THE MANAGER IN CHARGE, MR. HOLLOWAY, THAT I HAD LEARNED - FROM ANOTHER MECHANIC WHO HAD BEEN DOING OTHER FRONT END WORK - THAT THE DUST BOOT WAS MISSING AND THAT THIS IS ONE OF THE COMPONENT PARTS OF THE BRAKE CALIPER SYSTEM (DESIGNED TO KEEP DEBRIS AND MOISTURE OUT OF THE BRAKE CALIPER). SEARS RE-INSPECTED MY VEHICLE ON SEPTEMBER 10 AND CONFIRMED THAT THE DUST BOOT IS MISSING. I WAS TOLD THAT THE DEPARTMENT MANAGER (MR. JULIO ESTRADA) WOULD NEED TO ADDRESS THE SITUATION. ON SEPTEMBER 11, 2018, THE MANAGER OF THE SEARS AUTO CENTER - MR. JULIO ESTRADA - REFUSED TO FIX THE PROBLEM AT SEARS' EXPENSE. I BELIEVE THAT SEARS WAS NEGLIGENT AND ASK THAT NHTSA INVESTIGATE THE CONDUCT OF SEARS AUTO CENTER.
NHTSA ODI #11129516
24,500 miles · Feb 22, 2003
Unknown Or Other
ENGINE LIGHT STAY ON REGARDLESS NUMEROUS REPAIRS. NEITHER DEALER NOR THE REPAIR SHOP BE ABLE TO IDENTIFY THE PROBLEM.
NHTSA ODI #10007988
60,000 miles · Oct 10, 2002
Unknown Or Other
1998 S70 VOLVO. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***768339
NHTSA ODI #10007151
Mileage unknown · Jun 28, 2002
Power TrainUnknown Or Other
TRANSMISSION ASSEMBLY HAS A CRACK, AND ENGINE CHECK LIGHT COMES ON WHILE DRIVING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
NHTSA ODI #8012898
Mileage unknown · Apr 22, 2002
Service Brakes, HydraulicUnknown Or Other
ABS SYSTEM INTERMITTENTLY ACTIVATES UPON BRAKING, ENGINE LIGHT COMES ON BUT DEALER AND OTHER SERVICE ORGANIZATION UNABLE TO LOCATE CAUSE DESPITE ERROR CODE. *AK
NHTSA ODI #761052
Mileage unknown · Jul 17, 1997
Unknown Or Other
DUE TO THE DESIGN, DASHBOARD CAUSES EXCESSIVE GLARE ON WINDSHIELD WHICH STRAINS DRIVER'S EYES.
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, OVER AN EXTENDED PERIOD OF TIME, THE HEADLIGHT SWITCH MAY CEASE TO FUNCTION.
Consequence & remedy
Consequence: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: ON VEHICLES WITH AN ORIGINAL OEM SWITCH, DEALERS WILL REPLACE THE HEADLIGHT SWITCH. ALL OTHER VEHICLES WILL BE INSPECTED TO DETERMINE IF THE SWITCH HAS EEN DAMAGED AND REPLACE ONLY IF NECESSARY. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THERE COULD BE INADEQUATE CONTACT BETWEEN THE BULB AND SOCKET WHICH COULD CAUSE THE FRONT TURN SIGNAL NOT TO FUNCTION AS DESIGNED.
Consequence & remedy
Consequence: THIS WOULD FAIL TO WARN AN APPROACHING DRIVER THAT THE VEHICLE IS TURNING AND COULD LEAD TO A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT TURN SIGNAL BULB AND SOCKET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.
Consequence & remedy
Consequence: DRIVER'S COULD EXPERIENCE A LOSS OF VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH.
ON AUGUST 23, 1999, VOLVO NOTIFIED NHTSA THAT IT WOULD CONDUCT A SAFETY RECALL (99V235) ON CERTAIN 1997 MODEL YEAR (MY) 850 VEHICLES AND CERTAIN 1998 S/V/C 70 SERIES VEHICLES FOR FAILURE OF THE HEADLIGHT SWITCH.THE DEFECT REPORT STATED IN PART: OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.VOLVO'S REMEDY FOR THIS RECALL WAS TO REPLACE THE HEADLIGHT SWITCH.THIS RECALL QUERY INVESTIGATION WAS OPENED ON JUNE 8, 2004, BASED ON 13 REPORTS OF HEADLIGHT FAILURE ON 1998 AND 1999 S/V/C 70 SERIES VEHICLES THAT WERE NOT INCLUDED IN THE EARLIER RECALL.BY LETTER OF OCTOBER 18, 2004, VOLVO HAS NOTIFIED THE AGENCY THAT IT WILL NOW CONDUCT A SAFETY RECALL OF AN ADDITIONAL 97,000 MY 1998 THROUGH 2000 S70/V70/V70XC AND C70 VEHICLES BUILT FROM JUNE 5, 1997 THROUGH JANUARY 11, 2000. VOLVO DEALERS WILL REPLACE THE ORIGINAL EQUIPMENT MASTER LIGHT SWITCH WITH ONE OF AN IMPROVED DESIGN. SEE SAFETY RECALL 04V504 FOR DETAILS.
Additional source detail variants (2)
Exterior Lighting:headlights:switch
ON AUGUST 23, 1999, VOLVO NOTIFIED NHTSA THAT IT WOULD CONDUCT A SAFETY RECALL (99V235) ON CERTAIN 1997 MODEL YEAR (MY) 850 VEHICLES AND CERTAIN 1998 S/V/C 70 SERIES VEHICLES FOR FAILURE OF THE HEADLIGHT SWITCH.THE DEFECT REPORT STATED IN PART: OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.VOLVO'S REMEDY FOR THIS RECALL WAS TO REPLACE THE HEADLIGHT SWITCH.THIS RECALL QUERY INVESTIGATION WAS OPENED ON JUNE 8, 2004, BASED ON 13 REPORTS OF HEADLIGHT FAILURE ON 1998 AND 1999 S/V/C 70 SERIES VEHICLES THAT WERE NOT INCLUDED IN THE EARLIER RECALL.BY LETTER OF OCTOBER 18, 2004, VOLVO HAS NOTIFIED THE AGENCY THAT IT WILL NOW CONDUCT A SAFETY RECALL OF AN ADDITIONAL 97,000 MY 1998 THROUGH 2000 S70/V70/V70XC AND C70 VEHICLES BUILT FROM JUNE 5, 1997 THROUGH JANUARY 11, 2000. VOLVO DEALERS WILL REPLACE THE ORIGINAL EQUIPMENT MASTER LIGHT SWITCH WITH ONE OF AN IMPROVED DESIGN. SEE SAFETY RECALL 04V504 FOR DETAILS.
Exterior Lighting:headlights
ON AUGUST 23, 1999, VOLVO NOTIFIED NHTSA THAT IT WOULD CONDUCT A SAFETY RECALL (99V235) ON CERTAIN 1997 MODEL YEAR (MY) 850 VEHICLES AND CERTAIN 1998 S/V/C 70 SERIES VEHICLES FOR FAILURE OF THE HEADLIGHT SWITCH.THE DEFECT REPORT STATED IN PART: OPERATION OF THE HEADLIGHT SWITCH, OVER AN EXTENDED PERIOD OF TIME, CAN RESULT IN INCONSISTENT OPERATION OF THE SWITCH.VOLVO'S REMEDY FOR THIS RECALL WAS TO REPLACE THE HEADLIGHT SWITCH.THIS RECALL QUERY INVESTIGATION WAS OPENED ON JUNE 8, 2004, BASED ON 13 REPORTS OF HEADLIGHT FAILURE ON 1998 AND 1999 S/V/C 70 SERIES VEHICLES THAT WERE NOT INCLUDED IN THE EARLIER RECALL.BY LETTER OF OCTOBER 18, 2004, VOLVO HAS NOTIFIED THE AGENCY THAT IT WILL NOW CONDUCT A SAFETY RECALL OF AN ADDITIONAL 97,000 MY 1998 THROUGH 2000 S70/V70/V70XC AND C70 VEHICLES BUILT FROM JUNE 5, 1997 THROUGH JANUARY 11, 2000. VOLVO DEALERS WILL REPLACE THE ORIGINAL EQUIPMENT MASTER LIGHT SWITCH WITH ONE OF AN IMPROVED DESIGN. SEE SAFETY RECALL 04V504 FOR DETAILS.
PE00031 · Turn Signal
Opened Aug 15, 2000 · Closed Dec 22, 2000
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE99040 · Inadvertent Side Air Bag Deployment
Opened Jun 7, 1999 · Closed Oct 27, 1999
Status: closed (inferred from source dates) · Air Bags:side/window
No summary supplied.
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