2016 Volvo S60

THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THIS IS THE SECOND NOTICE IN THE ATTACHED DOCUMENT. THEY STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE. WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 20V-378 RECALL R10029: FRONT SEAT BELT FASTENER STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT SEAT BELT FASTENER AS SOON AS POSSIBLE. ESTIMATED TIME FOR PARTS IN STOCK IS END OF NOVEMBER, 2020. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE NEW REPLACEMENT FASTENER IS AVAILABLE." MY PROBLEM IS THAT I AM A U.S. GOVERNMENT CIVILIAN EMPLOYEE PREPARING TO RELOCATE FROM ITALY TO THE U.S. I SHIPPED THIS CAR TO ITALY FROM THE U.S. IN NOVEMBER 2018. THE SHIPPING COMPANY WILL NOT SHIP A CAR WITH AN OPEN RECALL. I NEED SOMETHING IN WRITING THAT ACCURATELY REFLECTS THE RECALL STATUS; "RECALL INCOMPLETE" OR "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE"?

THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THE RECALL NOTICES STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE . WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE . WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 19V849 (RECALL R89978: DOOR LATCHES) STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT DOOR LATCHES AS SOON AS POSSIBLE. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE REPLACEMENT DOOR LATCHES ARE AVAILABLE." MY PROBLEM IS THAT I AM A U.S. GOVERNMENT CIVILIAN EMPLOYEE PREPARING TO RELOCATE FROM ITALY TO THE U.S. I SHIPPED THIS CAR TO ITALY FROM THE U.S. IN NOVEMBER 2018. THE SHIPPING COMPANY WILL NOT SHIP A CAR WITH AN OPEN RECALL. I NEED SOMETHING IN WRITING THAT ACCURATELY REFLECTS THE RECALL STATUS; "RECALL INCOMPLETE" OR "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE"?

I HAVE 86,585 MILES ON THE CAR AND HAVE FOLLOWED OR EXCEEDED THE MANUFACTURES RECOMMENDATION ON OIL CHANGES. NOW I AM TOLD AFTER MY LAST OIL CHANGE THAT THE ENGINE IS CONSUMING A LOT OF OIL. AT 80,000 MILES MY VOLVO DEALERSHIP CHANGED THE TYPE OF OIL THEY WERE PUTTING IN THE CAR FROM 5W-30 FULL SYN. TO 0W20 FULL SYN. I BELIEVE THERE IS A PROBLEM WITH THE ENGINE AND VOLVO KNOWS IT BY TRYING TO STOP THE OIL USAGE BY CHANGING THE TYPE OF OIL THEY RECOMMEND. WHAT DO I DO IF I HAVE A ENGINE PROBLEM WITH MY CAR ???

TL* THE CONTACT OWNS A 2016 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED AN UNKNOWN DEALER AND WAS INFORMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED NAY FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN THE CAR'S ECO START/STOP IS ON, THE CAR WILL SHUT OFF FOR NO REASON FORCING ME TO TURN OFF THE CAR TO RESTART IT. SOMETIME IT HAPPENS WHEN THE CAR IS STOPPED BUT A FEW TIMES THE CAR WAS IN MOTION WHEN THE CAR JUST TURNS OFF. THIS HAS HAPPEN AT LEAST 10 TIMES SINCE I OWNED THE CAR. THE LAST TIME WAS 1/27/20. I WAS ALMOST HIT FROM BEHIND BY ANOTHER CAR.

VOLVO DEALERS FAILED TO FIX A WHEEL NOISE ISSUE IN MY CAR AFTER SIX VISITS IN THE PAST THREE MONTHS. AXLE, TIRE, SHOCK, AND WHEEL ARE ALL CHANGED AND IT IS STILL THERE. WITHOUT A REAL TEST ON THE REMAINING THREE TIRES ON THE ROAD, NOW VOLVO DEALER STARTS TO BLAME THE REMAINING THREE TIRES WHICH WERE CLAIMED AS "GOOD" BY THEIR DEALER TECHNICIANS AT THE VERY BEGINNING. VOLVO REFUSED TO SEND CORPORATE TECHNICIANS TO CHECK THE ISSUE, AND REFUSED TO DO ANYTHING ELSE FOR THE CASE. THE NOISE IS VERY LOUD WHEN THE CAR IS DRIVEN IN 40-45 MILES PER HOUR. IT IS POSSIBLE THAT THERE ARE OTHER PROBLEMS THEY HAVEN'T DETECT WITH THE UNUSUAL NOISE IN THE CAR.

VOLVO FAILED TO NOTIFY CONSUMER OF A MANUFACTURER'S DEFECT WITH THE VOLVO SPARK PLUGS BEING UNSTABLE IN ITS ORIGINAL HOUSING, WHICH RESULTED IN 'RECALLED SPARK PLUGS'. AS A RESULT THE SPARK PLUG ENDS BROKE OFF AND CAUSED PERMANENT DAMAGED TO THE ENGINE (CYLINDER #4 HAS LITTLE TO NO COMPRESSION, MISFIRE). THE CAR SMOKES AND EXTREMELY DANGEROUS TO DRIVE; IT IS SUBJECT TO CATCH ON FIRE. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT AND OIL LIGHT CAME ON.