2013 Volvo S60

In 2023, the engine of my 2013 Volvo S60 failed completely without prior warning and the vehicle had to be scrapped. Before that, in 2022, I paid $1,500 for a full front-end suspension rebuild due to abnormal wear. These failures were later determined to be consistent with high mileage. I had purchased the vehicle in 2019 believing it had 85,125 miles, but a 2025 VINinspect report based on NMVTIS data revealed the true mileage at sale was over 137,000 — a rollback of more than 50,000 miles. The title is now branded “Not Actual Mileage” by the federal database. This odometer fraud misled me into driving a severely worn vehicle that could have posed a serious safety risk, especially once the engine failed unexpectedly. No warning lights appeared prior to failure, and the engine is no longer available for inspection as the vehicle was sold for scrap. Independent mechanics noted the level of wear was not consistent with the mileage shown at the time of purchase. I have reported this case to NHTSA, the NY DMV, FTC, Attorney General, BBB, and others

I was driving my 2013 Volvo S60 T5 when I felt a sudden, sharp pain in my hand and started bleeding. After safely stopping, I discovered that the chrome trim on the steering wheel had detached from the steering wheel itself and caused a minor cut on my finger. Upon further inspection, I found that the trim is secured to the steering wheel with an adhesive that deteriorates over time, and the trim itself has sharp metal edges.

The "brushed aluminum" interior panels are peeling. The metallic part has separated from the plastic in multiple area. This creates curled up (perpendicular to the original) pieces that are VERY sharp. I have no less than 10 cuts in the last year. The pieces are razor blade sharp. I don't allow my son to come to the front seats anymore when the car is parked.

I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING THE SAME ISSUES, WAS THE SAME MAKE AND MODEL, SAYS IT WAS MADE IN THE SAME CITY, AND I HAVE HAD ISSUES WITH THE TITLE ALONG WITH GETTING AN ORIGINAL DATE OF SELL FOR THE VEHICLE. I BOUGHT IT FROM A BUY HERE, PAY HERE PLACE, AND IT HAD AN YELLOW X ON THE INSIDE OF THE DRIVERS SIDE DOOR. I THINK IT WAS AFFECTED BY THE PRIOR RECALL AND THAT I CAN NOT GET ALL THE NEEDED RECALLS BECAUSE THE PRIOR MISPRINT OF THE YEAR WAS NEVER CORRECTED BEFORE IT WAS SOLD TO THE DEALER.

THE CAR IS BURNING OIL. AND LIKE I HAVE READ IN OTHER COMPLAINTS OF THE VOLVO 2013 S60 OIL HAS TO BE ADDED TOO OFTEN. I JUST HAD REGULAR SERVICE DONE ABOUT 5 WEEKS AGO. ON AUGUST 23, 2019 MY "LOW OIL PRESSURE" LIGHT CAME ON WHILE THE CAR WAS IN MOTION MAKING A TURN. I THOUGHT TO MYSELF "I CAN'T BE LOW ON OIL". ON SATURDAY AUGUST 24TH BEFORE DRIVING, I CHECKED MY OIL AND SURE ENOUGH THERE WAS BARELY ANY OIL ON THE DIP STICK. I CALLED THE VOLVO DEALERSHIP THAT I GO TO ALL THE TIME AND GOT AN APPOINTMENT FOR TUESDAY AUGUST 27TH. I TOLD MY SERVICE MANAGER THAT THIS IS THE THIRD TIME I HAD TO BRING THE CAR IN FOR THE OIL AND THAT THEY HAVE RAN EVERY TEST POSSIBLE. THIS IS RIDICULOUS! I LIKED VOLVO CARS SINCE HIGH SCHOOL AND THIS IS MY SECOND ONE. BUT ENOUGH IS ENOUGH. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!

EXCESSIVE OIL CONSUMPTION - BURNING OR CONSUMING AT LEAST 5 QUARTS OF OIL EVERY 2K-3K MILES, BETWEEN OIL CHANGES. OUR ONLY NOTICE IS WHEN OIL IS BELOW 5-QUART RANGE, WHEN WE RECEIVE A DASH WARNING NOTING TO STOP ENGINE. CAR HOLDS 7.25 QUARTS OF SYNTHETIC OIL. WELL KNOW DOCUMENTED THROUGHOUT THE WEB AND KNOWN TO VOLVO MECHANICS, ALTHOUGH MORE RECOGNIZED WITH 2011-2012 S60. STOP ENGINE NOTICE RECEIVED WHEN STARTING CAR. FORTUNATELY ABLE TO UBER TO AUTO SUPPLY AND ADD 5QUARTS TO DRIVE HOME. OCCURRED ON TWO OCCASIONS, WHEREIN THE SECOND INSTANCE WE RESEARCHED, REACHED OUT TO VOLVO MECHANICS AND IN THE PROCESS OF CONTACTING DEALER AND VOLVO FOR FOLLOW-UP. IT APPEARS THAT SEVERAL INSTANCES HAVE RESULTED IN ENGINE FAILURE AND/OR $5K OR MORE IN PERSONAL COST TO FIX PISTON/VALUE ISSUE OR REPLACE ENGINE.

WHILE DRIVING DOWN THE FREEWAY, THE SUNROOF OF THE CAR SPONTANEOUSLY EXPLODED RAINING BROKEN GLASS INTO THE CAR. THERE WAS NOTHING ABOVE THE CAR AT THE TIME THE SUNROOF EXPLODED (I.E. AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN) NOR WERE THERE OTHER VEHICLES NEAR BY THAT COULD HAVE KICKED A ROCK OR OTHER OBJECT THAT COULD HAVE BROKEN THE GLASS. FURTHER, AFTER PULLING OFF THE ROAD TO EXAMINE THE DAMAGE, THE GLASS HAD EXPLODED OUTWARD, AWAY FROM THE CAR RATHER THAN INWARD, AS WOULD BE EXPECTED IF SOMETHING LIKE A ROCK HAD HIT THE GLASS AND BROKEN IT.