Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
120–25K
1225–50K
1450–75K
2075–100K
19100–150K
5150K+
82 reports with mileage · 39 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports11 injury reports
What owners actually said
121 reports
Mileage unknown · Jan 10, 2024
Electrical SystemEngine
On June 2, 2023 I went to start my car and the engine would not turn over. The dashboard displayed a number of warning lights and messages (DSTC Service Required, SRS Airbag Service Urgent, Transmission Service Required, Coolant System Service Required). When the tow truck driver arrived later that day, they tried to jumpstart …
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On June 2, 2023 I went to start my car and the engine would not turn over. The dashboard displayed a number of warning lights and messages (DSTC Service Required, SRS Airbag Service Urgent, Transmission Service Required, Coolant System Service Required). When the tow truck driver arrived later that day, they tried to jumpstart my car but reported the battery was completely dead. I had the car taken to a local shop that specialized in Volvo cars. A few days later the shop called to tell me that not only was the battery dead, but my car key was no longer responding, and that the Engine Control Module "exploded." None of the mechanics at the shop had seen such a thing before. The shop also told me that they could not figure out what had been draining the battery. I was advised to reach out to the dealership. I did and happened to meet with the general manager and a lead technician who happened to be on site. I was told that while rare, the Engine Control Module can "explode." I was willing to drop the matter until I started seeing "Low Battery" warnings in early Sept. of 2023. I was finally able to get the car into the dealership on 1/2/24. After talking with the mechanic, he suggested that the satellite radio in my car was continuously draining my battery and to resolve the problem all they would need to do is download new software. A few hours later the mechanic confirmed that my car needed an RDAR upgrade to stop the battery drainage. I do not understand how the dealership could sell me the car without checking to make sure the software had been upgraded in the first place. RDAR failure is not something that pops up as a recall or major safety concern. If the car had lost power while in motion, there could have been serious consequences.
NHTSA ODI #11564522
Mileage unknown · Dec 19, 2023
Engine
Surpintine belt shredded due to faulty belt tensioner. Shreds of belt wedged between crankshaft timing sprocket on engine causing engine to jump timing while driving down highway and vehicle lost all power and very hard to steer due to all valves in motor bent because of poor design. Definitely a safety concern. Volvo is aware …
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Surpintine belt shredded due to faulty belt tensioner. Shreds of belt wedged between crankshaft timing sprocket on engine causing engine to jump timing while driving down highway and vehicle lost all power and very hard to steer due to all valves in motor bent because of poor design. Definitely a safety concern. Volvo is aware but does nothing. 11,000 dollars to replace engine.
NHTSA ODI #11560890
62,000 miles · Dec 5, 2023
Engine
The contact owns a 2012 Volvo S60. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the drive belt had failed, causing damage to the timing cover and other drive belts. The vehicle was no…
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The contact owns a 2012 Volvo S60. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the drive belt had failed, causing damage to the timing cover and other drive belts. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
NHTSA ODI #11558481
Mileage unknown · Oct 6, 2023
EngineUnknown Or Other
I bought used s60 and sent car to auto shop due to engine seize . I was told The engine needed to be replaced. I has replacement done. Car ran good and I was pleased. Months later, the vehicle made a clicking noise when I arrived home. When I checked the oil the following morning, there was no oil in car. I was never given a…
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I bought used s60 and sent car to auto shop due to engine seize . I was told The engine needed to be replaced. I has replacement done. Car ran good and I was pleased. Months later, the vehicle made a clicking noise when I arrived home. When I checked the oil the following morning, there was no oil in car. I was never given a low oil level indication or warning. Now car is making crazy tapping sounds. i
NHTSA ODI #11548673
Mileage unknown · Sep 11, 2023
Exterior Lighting
These headlight assemblies commonly develop significant water ingress problems as they age. Owners report issues in wet climates even when these cars were relatively new, resulting in bulb ignition problems as water finds it way into the ballasts, resulting in high-voltage shorting. The water in the headlight housings also "fogs…
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These headlight assemblies commonly develop significant water ingress problems as they age. Owners report issues in wet climates even when these cars were relatively new, resulting in bulb ignition problems as water finds it way into the ballasts, resulting in high-voltage shorting. The water in the headlight housings also "fogs" up the forward lens, resulting in a poor distribution of light out the front, both poor for the driver and dazzling for oncoming traffic. The headlights can work fine for weeks or months, and then a wet week comes along and 1 or both headlights fail to operate or work but poorly and blind oncoming traffic. If caught after dark in the rain the headlights often fail to function. If this could be solved with new headlight assemblies for a reasonable price, I would not consider this a major safety issue, unfortunately, they are difficult to source, astronomically priced (~$1100 per assembly), and replacing them doesn't seem to fix this problem for many owners of these cars. The way these assemblies are vented from the factory seems to be problematic for water ingress and the position of the ballasts ensures that any significant water ingress causes the ballast to short internally. I believe that the atmospheric vent on these must be positioned in such a way that they suck water in as they cool if its raining. The all-halogen assemblies for these cars work better, likely because there's no ballast for the water to leak into and more heat from the bulb to quickly evaporate the water out of the same assembly design. The poorly designed housing is "saved" by the simpler electronics and thermal output of the bulbs. Unfortunately, different factory programming is required to run the all-halogen assemblies. A recall should be issued to replace all of these gimmicky (and distracting) "steerable" xenon headlights with the halogen versions, with the reprogramming effort included in the recall.
NHTSA ODI #11543976
150,000 miles · Aug 9, 2023
Latches/locks/linkagesSeat Belts
The contact owns a 2012 Volvo S60. The contact stated that while driving approximately 10 MPH, the driver’s side rear door opened unintendedly without the driver touching the door handle. The contact pulled over to the side of the road and inspected the vehicle. Additionally, the contact stated that on several occasions when the…
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The contact owns a 2012 Volvo S60. The contact stated that while driving approximately 10 MPH, the driver’s side rear door opened unintendedly without the driver touching the door handle. The contact pulled over to the side of the road and inspected the vehicle. Additionally, the contact stated that on several occasions when the seat belt tongue was inserted inside the buckle, the seat belt failed to latch properly. The contact stated that the latch plate latched securely after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.
NHTSA ODI #11537428
Mileage unknown · Jun 12, 2023
Steering
I have experienced the steering in my car to become looser over time. I have found the culprit to be a plastic tension cap on the steering rack itself. The cap appears to have stripped and backed out completely and is now resting against the subframe. There is no warning of this happening and very hard to pinpoint the cause. The…
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I have experienced the steering in my car to become looser over time. I have found the culprit to be a plastic tension cap on the steering rack itself. The cap appears to have stripped and backed out completely and is now resting against the subframe. There is no warning of this happening and very hard to pinpoint the cause. The effect is that there is about 10 degrees of play in the steering wheel. It appears that it only affects the left wheel as that one is loose and the right wheel is tight. I will be taking it to the dealer to see if there is a replacement or an upgraded version of this cap but feel this should be addressed further as this could happen without warning.
NHTSA ODI #11526710
Mileage unknown · Feb 11, 2023
Seat Belts
Our seat belts have been problematic because the passenger side is sticky and has to be moved around before it will disengage. When I took it to a dealer they said it was fine and just needed a little lubrication. Lubrication did not help the problem
NHTSA ODI #11506751
Mileage unknown · Sep 7, 2022
SteeringInjury
The steering wheel trim peeled and created a razor sharp surface at the bottom which sliced through my finger and caused pain and bleeding. It is difficult to avoid touching the sharp part of the steering wheel especially at highway speeds. This startled me while driving and distracted me while I attempted to stop the bleeding. …
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The steering wheel trim peeled and created a razor sharp surface at the bottom which sliced through my finger and caused pain and bleeding. It is difficult to avoid touching the sharp part of the steering wheel especially at highway speeds. This startled me while driving and distracted me while I attempted to stop the bleeding. Volvo has agreed to replace the trim but will charge for labor if I choose to go into a dealer.
NHTSA ODI #11483292
Mileage unknown · Jul 29, 2022
Seat Belts
The drivers seat belt to lock in place or unlock gets stuck ! Makes it very difficult to ge try out of my vehicle daily. This is a major concern if i am ever in an emergency and cannot get out of my seat
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence & remedy
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence & remedy
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2011-2012 S60 vehicles manufactured June 22, 2010, through May 14, 2012, and equipped with 5-cylinder B5254T5 (VIN code 62) engines. In the affected vehicles, the vehicle may not alert the driver of a low oil pressure situation.
Consequence & remedy
Consequence: Without being warned of a low oil pressure situation, the driver may continue to drive the vehicle until it stalls, which increases the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the vehicle's software so that the driver is alerted should there be a low oil pressure situation, free of charge. The recall began on January 10, 2014. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R29436.
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 AND XC60 PASSENGER VEHICLES. AN INCORRECT MIXTURE OF UNDERBODY COATING AND OVER-APPLICATION CAN RESULT IN RIGID, ICICLE-LIKE AREAS HANGING FROM VEHICLES UNDERCARRIAGE.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE UNDERBODY COATING MAY PENETRATE THE FUELS LINES AND CAUSE FUEL LEAKAGE, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE VEHICLE UNDERCARRIAGE, AND IF EXCESSIVE UNDERBODY COATING IS FOUND IN THE FUEL LINE AREA, IT WILL BE REMOVED. IF THE INSPECTION REVEALS THAT THE FUEL LINES ARE DAMAGED, THEY WILL BE REPLACED. THE SAFETY RECALL BEGAN ON APRIL 25, 2012. OWNERS MAY CONTACT VOLVO CUSTOMER CARE CENTER AT 1-800-458-1552.
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011. IN THESE VEHICLES, THE WIRE HARNESS UNDER THE FRONT SEATS MAY HAVE NOT BEEN ATTACHED PROPERLY TO THE SEAT FRAME. AS A RESULT, WHEN THE SEATS ARE MOVED TO ADJUST THE SEATING POSITION, THE WIRE HARNESS MAY GET PULLED, CAUSING IT TO DISCONNECT.
Consequence & remedy
Consequence: IN THE EVENT OF CRASH, THE FRONT AND/OR SIDE IMPACT AIR BAGS MAY DEPLOY IMPROPERLY OR NOT AT ALL, INCREASING THE RISK OF INJURY. ALSO, THE LAP BELT PRETENSIONER MAY NOT DEPLOY.
Remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, SECURE THE SEAT WIRE HARNESS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
VOLVO IS RECALLING CERTAIN MODEL YEAR 2006-2012 C70 VEHICLES MANUFACTURED FROM NOVEMBER 15, 2005, THROUGH JULY 31, 2011, AND MODEL YEAR 2011-2012 S60 VEHICLES MANUFACTURED FROM JULY 14, 2010, THROUGH APRIL 16, 2011, THAT WERE EQUIPPED WITH OPTIONAL ACCESSORY SPARE TIRE KIT. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES DO NOT CONTAIN THE CORRECT INFORMATION FOR VEHICLES EQUIPPED WITH THE OPTIONAL ACCESSORY SPARE TIRE AND WHEEL KIT.
Consequence & remedy
Consequence: A MISPRINTED LABEL COULD LEAD TO IMPROPER TIRE INFLATION WHICH COULD RESULT IN A TIRE FAILURE, INCREASING THE RISK OF A CRASH.
Remedy: VOLVO WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VEHICLE AND INSTALL THE LABEL AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 23, 2012. OWNERS MAY CONTACT VOLVO AT 1-201-768-7300.
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 PASSENGER CARS MANUFACTURED FROM JANUARY 18, 2011, THROUGH JANUARY 28, 2011. THE MALE PART OF THE FUEL LINE QUICK CONNECTOR END SHAPE WAS PRODUCED WITH DIMENSIONS OUT OF SPECIFICATION, LEADING TO EXCESSIVE ASSEMBLY FORCE ON THE FEMALE CONNECTOR ASSEMBLY AND THE POSSIBILITY THAT THE LOCKING FUNCTION MAY NOT BE ENGAGED.
Consequence & remedy
Consequence: IF A VEHICLE EXHIBITS THIS CONDITION, THE FUEL LINE QUICK CONNECTOR MAY DETACH AND THE ENGINE MAY STALL, INCREASING THE RISK OF A CRASH. THE CUSTOMER MAY ALSO NOTICE A FUEL SMELL AND LEAKAGE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: VOLVO DEALERS WILL REPLACE THE FUEL LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 24, 2011. OWNERS MAY CONTACT VOLVO AT 1-201-768-7300.
VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60 PASSENGER CARS MANUFACTURED FROM NOVEMBER 18, 2010, THROUGH MAY 5, 2011. THE SOFTWARE FOR THE FUEL PUMP UNITS MAY NOT BE COMPATIBLE WITH ALL FUEL PUMPS AND COMPONENTS RESULTING IN INSUFFICIENT FUEL TRANSFER IN THE PUMP UNIT.
Consequence & remedy
Consequence: UNDER CERTAIN DRIVING CONDITIONS, THERE MAY BE ENGINE HESITATION AND POSSIBLE ENGINE STALL EVEN THOUGH THE FUEL GAUGE INDICATES UP TO 1/4 OF THE FUEL IS LEFT IN THE TANK. THIS CONDITION INCREASES THE RISK OF A VEHICLE CRASH.
Remedy: VOLVO WILL NOTIFY OWNERS AND DEALERS WILL UPGRADE THE ENGINE CONTROL MODULE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 1, 2011. OWNERS MAY CONTACT VOLVO AT 1-201-768-7300.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Volvo S60 Problems, Complaints & Recalls | Skip That Year