2022 Volvo C40BEV

Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently to avoid liability for what is clearly a lemon vehicle. A software update was performed but did not resolve or improve the issues. The defects include: noticeable delay in throttle response when pressing the gas pedal (making acceleration unpredictable); the infotainment and driver information center screen going completely black while the vehicle is in motion; failure of the backup camera system; and sudden, unexpected jerking of the vehicle for no apparent reason. Additionally, the key fob and Volvo Cars app frequently become completely unresponsive. The app will show the current vehicle status (for example, “Locked” with battery/range info) but unlock and remote commands do not work. On XXX, the situation escalated severely. The car was locked and would not respond to the key fob buttons or the Volvo app. I had to use the manual detachable key blade from the fob to unlock the driver’s door. Once inside, placing the full key fob on the backup reader produced no response at all. The center screen remained completely black, there was no power-up of the systems, and the vehicle would not start. The car is now in a completely unresponsive state. These problems affect the keyless entry system, key fob detection module (likely related to the TCAM or similar electronics), infotainment and power management systems, electronic throttle control, and overall vehicle communications. The vehicle is readily available for inspection and testing. The issues have been consistently reproduced over time. These defects substantially impair the use, value, and safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

I drive in the standard one pedal driving mode which allows for the car to brake and come to a complete stop using the regen system by simply releasing the accelerator. The issue is that I had come to a stop behind another car at traffic lights with my foot of the accelerator. In one pedal driving there is no need to hold the brake pedal as the car should so this itself. After a few seconds of being stationary the car, without me touching the accelerator, left forward and started to drive on itself. I was able to stop this by applying the brake before I hit the car in front. The car should not have done this.

This vehicle is an electric vehicle and driven primarily in one pedal drive. When stopped, without any input to the accelerator, it will sometimes start moving forward. This has happened at least fifty times in the 2.5 years I have owned this vehicle. I have been fortunate enough to not strike another car (or pedestrian) at a stop light when the car will suddenly start moving forward, but there have been a few close calls. I see in Volvo support forums that this is a known problem and I hope the there can be an investigation. Have brought this with the manufacturer to no avail.

I exclusively use one pedal drive (OPD) for my 2022 Volvo C40 EV. I have a log of about a dozen incidents in 2.5yrs where OPD has malfunctioned. Sometimes failing at speed, other times lurching quickly forward after stopping. I have contacted Volvo and they installed a flight data recorder. I can provide a description of all my events upon request. I'll detail just the most dangerous incident here: [XXX] ~[XXX] 30mph westbound on [XXX], Catonsville, MD. A car in front of me was stopping to make the same left turn I needed onto Harlem Ln. To prepare for the stop & turn I removed my foot from the accelerator pedal. Regen braking & deceleration began but then deceleration went to zero, or perhaps the car even sped up. I hit the brake pedal hard to avoid a collision. My wife said, "Why did you speed up?" Of course I didn't speed up, OPD malfunctioned.  Attempted to reproduce 27NOV at same location w/o the car in front. Could not reproduce. (I never charge my EV to 100% SoC) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First time - While stopped at a traffic light and foot off both the accelerator and brake (the car holds itself once stopped) the car started to accelerate until I stopped it with the brake pedal. Second time, a few days later - while coasting to a stop and foot off both the accelerator and brake the car started to accelerate until I slowed it with the brake pedal. Both incidents happened within a few days of each other just under 15,000 miles. Called Volvo corporate, they said to bring in to dealer. Dealer could not replicate and there were no codes to diagnose issue. All car software was up to date.