2023 Volkswagen Tiguan

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.

I am submitting this report to express serious concerns regarding my 2023 Volkswagen Tiguan, currently under a lease agreement and serviced exclusively at South Motors Volkswagen in Miami, Florida. The vehicle was originally delivered as a loaner with approximately 1,000 miles and now has 24,000 miles. Since early in the lease, the car has repeatedly displayed low oil warnings, despite being serviced multiple times under 10,000 miles. During my most recent service visit in June 2025, I was charged $9.48 for a minor oil top-off. When I contacted the service advisor afterward, I was advised to purchase 1-OW20 oil myself and manually add it whenever the warning appears, until the next 10,000-mile service interval. Following that advice, I have now purchased two bottles of oil out of pocket—the first cost $12, and the second $42—just to keep the vehicle running between service visits. This additional expense reinforces my concern about excessive oil consumption in a relatively new vehicle and may indicate a mechanical defect. Additionally, the brakes emit a persistent squealing noise, even though the dealership claims the brake pads are at 50% life. The noise affects driving confidence and may signal premature wear or improper installation. Despite these ongoing issues, no repairs have ever been performed under warranty. Each time I’ve taken the vehicle to Volkswagen service, I’ve been told that everything is functioning perfectly and that there is no problem to address. This repeated dismissal of the symptoms is concerning and leaves me without a clear resolution. My lease is scheduled to end in September 2026, but due to the unresolved mechanical concerns and the lack of meaningful support from the dealership, I would like Volkswagen to consider terminating the lease early. This would allow me to obtain a vehicle that does not present these recurring issues and restore my confidence in the brand’s commitment to safety and reliability.

I own a 2023 Volkswagen Tiguan (EA888 2.0L). The Check Engine Light has repeatedly illuminated, and multiple scans show recurring EVAP/emissions and network communication faults: P04F0 (EVAP purge line A performance) and P0451 (fuel tank pressure sensor range/performance), along with U1111 00 (“function limitation due to missing message”) and U1123 00 (“databus error value received”). While drivability may seem normal at times, these faults persist and clear/recur, raising concerns about fuel-vapor containment/emissions compliance and potential intermittent loss or limitation of vehicle electronic systems/driver-assistance functions due to CAN-bus communication errors. I’m reporting this because the condition is ongoing, produces a continual CEL, and may present safety and reliability risks if not addressed by the manufacturer.

The contact's granddaughter owns a 2023 Volkswagen Tiguan. The contact stated that while her granddaughter was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the residence, where oil was added to the vehicle. The vehicle was then taken to the dealer, where an oil change was performed. Additionally, the dealer replaced the oil separator and gasket. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty and the previous oil changes were not performed by the dealer. The failure mileage was approximately 66,000.

I am experiencing a high oil consumption rate on my 2023 VW Tiguan. VW claims that the rate of consumption is within the 1 Quart every 1200 miles limit, but 3500 miles after an oil change, the check engine oil light came on and I had to add oil. 2000 miles later, it came on again and I had to add oil again. In a 10,000 mile oil change rated car, this would equate to adding 8-9 quarts of oil between changes. This is not normal oil consumption. The effects of increased emissions and premature fouling of the catalytic converter system alone is cause for concern, or the possible loss of engine power on the highway due to failure from lubrication loss, resulting in an accident. The car will emit blue/white smoke from tailpipe and rough idle randomly when the cylinders are overloaded with oil.

Extreme oil consumption would cause a catastrophic engine failure. Low oil warning light going off (3 times within 3000 miles) requiring the need to add oil. Oil on dipstick is down to the bottom. Had local Big O check it out - oil had been lost. Currently doing a 1000 mile oil consumption test through dealer. Started at around 48,000 miles. Currently have 52,000.

The vehicle experiences intermittent (but daily) accelerator lag or failure to respond when the gas pedal is pressed from a stop. There is a significant delay—sometimes several seconds—before the car begins to move, even when the accelerator is fully depressed. This appears to be related to the power train and/or engine system. The hesitation in acceleration has created multiple unsafe situations, including near-miss accidents while turning left across traffic or entering intersections, when the car failed to respond as expected. This hesitation could easily result in a collision, particularly in high-traffic areas. The issue has been reported to the dealership on multiple occasions and while they have been able to reproduce the problem, it isn't every time and they turn the vehicle back over to us unresolved. Video documentation of the malfunction has been submitted to the service department, and they have acknowledged the issue is being reviewed by VW engineers. The vehicle has been inspected multiple times by the authorized Volkswagen dealership service department. Engineers from the manufacturer have reportedly been involved in the review, though we have not yet received a confirmed diagnosis. There are no warning lamps, dashboard messages, or error indicators associated with the accelerator issue. The first noticeable delay in acceleration from a stop occurred at least 6 months ago and has continued intermittently since.

System: The rearview camera system on my 2023 Volkswagen Tiguan failed and has not worked reliably since shortly after lease. The camera intermittently displays a black screen or fails to activate when the vehicle is placed in reverse. This issue has persisted despite normal vehicle use. The vehicle is available for inspection upon request. Safety Risk: This defect presents a serious safety risk. Rear visibility is critical to avoid hitting unseen pedestrians, children, or obstacles when reversing. The rearview camera is a federally required safety feature for a reason. I am especially concerned because I often drive in residential areas and near schools — places where children may be behind a vehicle without being visible through mirrors alone. I am a parent myself, and the thought of potentially harming someone due to a malfunctioning camera is deeply distressing. This unresolved defect has caused significant anxiety and fear each time I drive. I do not feel safe operating this vehicle, and I worry constantly that I might unintentionally harm someone due to the lack of full rear visibility. It has diminished my confidence and peace of mind behind the wheel. Dealer Confirmation: Yes. I brought the vehicle to the dealership, where it was kept and I was later told they could not fix the issue because no remedy is currently available. No loaner was provided during that time, and I was left without transportation while believing the vehicle was being repaired. Inspection History: The vehicle was inspected by the authorized Volkswagen dealership. However, no repair was made due to the lack of an available fix. It has not been reviewed by police or insurance representatives. Symptoms/Warning Signs: There were no warning lights or dashboard alerts, but the camera would randomly fail, showing a black screen or partial image when reversing. These symptoms started within the first few months of leasing the car and continue

My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they can’t do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There are hundreds of people on online forums complaining about the same issue with Nuna’s impact foam. Had I not discovered this malfunction my daughter could have been seriously injured in the event of a crash. This is a huge safety issue and should be addressed with the company. I do have photos I can send in a separate email, however, will not upload on this web forum.