Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 28 of 140 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports5 injury reports
What owners actually said
140 reports
Mileage unknown · Jul 22, 2021
Engine
Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn…
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Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended.
NHTSA ODI #11426054
Mileage unknown · Jul 15, 2021
Steering
On three separate occasions the power steering unit lost power, after restarting the car it would work again.
NHTSA ODI #11425001
Mileage unknown · Jun 24, 2021
Seat Belts
DRIVER'S SIDE REAR SEAT BELT, BEING USED WITH HIGH-BACK CHILD BOOSTER CAR SEAT (GRACO),LOCKED UP WITH CHILD IN THE CAR SEAT. THE SEAT BELT WOULD NOT RELEASE AND GOT TIGHTER AS THE CHILD TRIED TO RELEASE IT. ADULTS COULD NOT RELEASE THE BELT OR REMOVE CHILD FROM THE CAR SEAT. THE SEATBELT HAD TO BE CUT TO REMOVE THE CHILD. THE CA…
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DRIVER'S SIDE REAR SEAT BELT, BEING USED WITH HIGH-BACK CHILD BOOSTER CAR SEAT (GRACO),LOCKED UP WITH CHILD IN THE CAR SEAT. THE SEAT BELT WOULD NOT RELEASE AND GOT TIGHTER AS THE CHILD TRIED TO RELEASE IT. ADULTS COULD NOT RELEASE THE BELT OR REMOVE CHILD FROM THE CAR SEAT. THE SEATBELT HAD TO BE CUT TO REMOVE THE CHILD. THE CAR SEAT HAS BEEN IN USE IN VARIOUS OTHER VEHICLES (HONDA, FORD, SUBARU AND AUDI) WITHOUT INCIDENT.
NHTSA ODI #11422103
7,139 miles · Jun 22, 2021
EngineCrashInjury
The contact's fiancé owned a 2020 Volkswagen Tiguan. The contact stated while his fiancé was driving 30 mph when the steering wheel and the entire vehicle began to shake. The contact stated the Electronic Throttle Control warning light was illuminated. The driver was distracted by the failure, which caused her to run a red light…
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The contact's fiancé owned a 2020 Volkswagen Tiguan. The contact stated while his fiancé was driving 30 mph when the steering wheel and the entire vehicle began to shake. The contact stated the Electronic Throttle Control warning light was illuminated. The driver was distracted by the failure, which caused her to run a red light and crash into another vehicle. All front and side air bags deployed. The driver did not sustain any injuries or seek medical attention. The contact stated his mother was seated at the rear driver side and did sustain injuries on both of her knees and sought medical attention on the day of the accident and also the following day. The contact stated unknown person in the other vehicle sustain also injuries on their knee. A police report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the insurance lot. The contact called the local dealer and was made aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,139.
NHTSA ODI #11421878
Mileage unknown · Jun 14, 2021
Fuel System, Gasoline
One of the fuel injectors cracked along with the fuel rail leading to a very large fuel leak. There was also an oil leak at the same time, but the origin has not been diagnosed. The vehicle was towed to the dealership to diagnose the problem and attempt repair. There were no warning lights, signs, or symptoms. I started the vehi…
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One of the fuel injectors cracked along with the fuel rail leading to a very large fuel leak. There was also an oil leak at the same time, but the origin has not been diagnosed. The vehicle was towed to the dealership to diagnose the problem and attempt repair. There were no warning lights, signs, or symptoms. I started the vehicle and drove approximately 20 ft to a stop sign, going under 10 mph, and all of a sudden smelled an extreme odor of gasoline. The check engine and other driver alerts came on.
NHTSA ODI #11420847
1,700 miles · May 24, 2021
Vehicle Speed ControlCrashInjury
The contact owns a 2020 Volkswagen Tiguan. The contact stated while parking the vehicle when it accelerated independently and crashed into 2 different vehicles. The contact stated no warning light was illuminated. The contact stated she had visible bruises on her sternum, right thumb, and upper left chest from the seat belt. Air…
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The contact owns a 2020 Volkswagen Tiguan. The contact stated while parking the vehicle when it accelerated independently and crashed into 2 different vehicles. The contact stated no warning light was illuminated. The contact stated she had visible bruises on her sternum, right thumb, and upper left chest from the seat belt. Airbags did not deploy. The contact did seek medical attention the next day. A police report was filed. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was unable to diagnose the failure. The vehicle was not repaired. A dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 1,700. THE CONSUMER STATED THE VEHICLE WAS BEING REPAIRED.
NHTSA ODI #11418306
9,619 miles · May 10, 2021
Service Brakes
THE VEHICLE WAS BACKED OUT OF A PARKING SPACE IN A LOT. A POP WAS HEARD AND THE BRAKE THE BRAKE PEDAL WENT TO THE FLOOR AND EVENTUALLY STOPPED. THE INSTRUMENT PANEL SHOWED FAULTY BRAKE BOOSTER. I HAD VW TOW THE VEHICLE TO THE DEALERSHIP AND THEY ORDERED A NEW BRAKE BOOSTER AND REPLACED IT. ON MAY 7, 2021 THE SAME SYMPTOM HAPPENE…
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THE VEHICLE WAS BACKED OUT OF A PARKING SPACE IN A LOT. A POP WAS HEARD AND THE BRAKE THE BRAKE PEDAL WENT TO THE FLOOR AND EVENTUALLY STOPPED. THE INSTRUMENT PANEL SHOWED FAULTY BRAKE BOOSTER. I HAD VW TOW THE VEHICLE TO THE DEALERSHIP AND THEY ORDERED A NEW BRAKE BOOSTER AND REPLACED IT. ON MAY 7, 2021 THE SAME SYMPTOM HAPPENED AND I CONTACTED THE DEALERSHIP AND THEY AGAIN TOWED THE VEHICLE TO THEIR LOCATION. I AM WAITING FOR A CALL FROM THE DEALERSHIP ON THE DIAGNOSIS.
NHTSA ODI #11415833
1,000 miles · May 8, 2021
Forward Collision Avoidance
THE VEHICLE WILL STOP ITSELF WHILE IN MOTION THROUGH THE AUTOMATIC BRAKING SYSTEM AT RANDOM TIMES, BOTH IN TRAFFIC AND WHEN NO OTHER VEHICLES ARE AROUND. THE WARNING WILL SHOW UP IN THE GAUGE CLUSTER AND THE CAR WILL QUICKLY COME TO A STOP. THIS HAS HAPPENED ON AT LEAST 4 OCCASIONS. THE DEALER HAS STATED THERE ARE NO FAULTS.
NHTSA ODI #11415672
Mileage unknown · Mar 17, 2021
Unknown Or Other
BOUGHT A NEW 2020 VW TIGUAN IN JULY OF 2020 IN MARYLAND AND IN OCT 2020 MY CAR STARTED TO STINK LIKE MILDEW FROM THE BAD MOONROOF DRAINS THAT DRAINED RAINWATER INTO MY CAR. I HAVE TAKEN IT TO THE DEALERSHIP 2 TIMES TO HAVE THE CARPETS AND FLOOR MATS REPLACED AND IT STILL STINKS. I TOOK IT TO A PREMIER DETAILING COMPANY TO DO A…
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BOUGHT A NEW 2020 VW TIGUAN IN JULY OF 2020 IN MARYLAND AND IN OCT 2020 MY CAR STARTED TO STINK LIKE MILDEW FROM THE BAD MOONROOF DRAINS THAT DRAINED RAINWATER INTO MY CAR. I HAVE TAKEN IT TO THE DEALERSHIP 2 TIMES TO HAVE THE CARPETS AND FLOOR MATS REPLACED AND IT STILL STINKS. I TOOK IT TO A PREMIER DETAILING COMPANY TO DO AN EXTREME OZONE AND INTERIOR DETAILING, STILL STINKS (STILL OWED REIMBURSEMENT FOR THIS FROM VW). THE DETAILING PROFESSIONAL OF 20 YEARS AT THE PREMIER DETAILING SHOP SAYS THIS KIND OF MILDEW ODOR CANNOT BE REMOVED. I AM TRYING TO GET THIS LOOKED AT FOR A THIRD TIME AT A VW DEALER BUT AM GETTING THE RUNAROUND FROM THE SERVICE MANAGER WHO SAYS THEY WILL NOT LOOK AT IT UNLESS VW PREAUTHORIZES IT. THIS FALL UNDER MARYLAND LEMON LAW AND I GUESS VW IS TRYING TO AVOID ME TAKING THEM TO COURT. I AM LOOKING FOR MY MONEY BACK FROM VW OR FOR THEM TO PUT ME INTO ANOTHER VEHICLE AND THEY ARE JUST GIVING ME THE RUNAROUND. VW KNEW OF THIS ISSUE ON MY MODEL WHEN THEY SOLD THIS CAR TO ME BUT VW REFUSES TO PUT A RECALL OUT ON THIS THOUGH HUNDREDS OF TIGUAN'S WITH MOONROOFS ARE AFFECTED. MY BEST FRIEND HAS A SEVERE MOLD/MILDEW ALLERGY AND SHE WILL NOT BE ABLE TO GET INTO MY CAR, A FRIEND HAS ALREADY HAD AN ASTHMA ATTACK IN THE CAR, AND I AM CONCERNED OF THE LONG TERM AFFECTS THE MILDEW IN THE CAR IS HAVING ON MY HUSBAND AND I SINCE THIS IS THE ONLY VEHICLE WE HAVE.
NHTSA ODI #11403580
5,241 miles · Feb 26, 2021
Forward Collision AvoidanceUnknown Or Other
MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THRE…
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MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THREE TIMES BECAUSE OF THIS AND ALMOST HIT FROM THE SIDE WHEN THE THE SENSOR ENGAGED WHEN I WAS MORE THAN HALFWAY OUT INTO THE FIRST LANE TO MAKE MY TURN. VW DEALER THAT I BOUGHT THE CAR FROM SAID, IT IS THE DRIVER'S RESPONISBILITY TO MANUALLY TURN OFF THE FRONT ASSIST COLLISION SENSOR EACH AND EVERY TIME YOU INTEND TO DRIVE THE CAR.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence & remedy
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence & remedy
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Additional source detail variants (2)
Seat Belts:rear/other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Seat Belts
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗