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2017 Volkswagen Tiguan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

23 reports with mileage · 52 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports4 injury reports

What owners actually said

75 reports
Mileage unknown · Sep 2, 2021
Power Train

The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.

NHTSA ODI #11431439

58,000 miles · Aug 24, 2021
Electrical SystemEngine

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated…

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The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

NHTSA ODI #11430333

Mileage unknown · Jun 7, 2021
Service Brakes

I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes …

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I was traveling down a road and my brake gave out, when i had it towed to the dealership they said the inside of the brake vacuume exploded???? I was driving with my daughter and we could not stop. I have never had brake issues with this car and we almost ended up being smashed in an intersection going downhill with no brakes I wrote to VW CEO and he never responded. They made me pay for this when it was not fair.

NHTSA ODI #11419994

43,060 miles · Jul 27, 2020
Structure

WHILE DRIVING AT APPROX 30 MPH SLOWING DOWN FOR A RED LIGHT, ON A CITY STREET, THE PANORAMIC SUNROOF EXPLODED. NOTHING STRUCK THE CAR, NO OTHER TRAFFIC WAS WITHIN 200 YARDS, AND NOTHING ABOVE. IT SOUNDED LIKE A POP, THEN GLASS SHARDS FELL IN REAR PASSENGER SEATING AREA. NO ONE WAS INJURED. SUNROOF IS RAISED UP, INDICATING PRE…

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WHILE DRIVING AT APPROX 30 MPH SLOWING DOWN FOR A RED LIGHT, ON A CITY STREET, THE PANORAMIC SUNROOF EXPLODED. NOTHING STRUCK THE CAR, NO OTHER TRAFFIC WAS WITHIN 200 YARDS, AND NOTHING ABOVE. IT SOUNDED LIKE A POP, THEN GLASS SHARDS FELL IN REAR PASSENGER SEATING AREA. NO ONE WAS INJURED. SUNROOF IS RAISED UP, INDICATING PRESSURE FORCED IT UP AS OPPOSED TO SOMETHING HITTING FROM ABOVE.

NHTSA ODI #11341647

Mileage unknown · May 11, 2020
Air Bags

MY AIRBAG LIGHT HAS GONE OFF FOR ABOUT 2 WEEKS NOW. THERE IS NO REASON WHY IT SHOULD BE OFF BECAUSE I HAVE NOT BEEN IN AN ACCIDENT OR DONE ANYTHING DIFFERENTLY. I DO NOT FEEL COMFORTABLE DRIVING MY CAR AND HAVE LOOKED INTO RECALLS. TURNS OUT THERE HAS BEEN SEVERAL RECALLS FOR VOLKSWAGEN TIGUANS 2017 IN REGARDS TO RECALLS SO I WA…

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MY AIRBAG LIGHT HAS GONE OFF FOR ABOUT 2 WEEKS NOW. THERE IS NO REASON WHY IT SHOULD BE OFF BECAUSE I HAVE NOT BEEN IN AN ACCIDENT OR DONE ANYTHING DIFFERENTLY. I DO NOT FEEL COMFORTABLE DRIVING MY CAR AND HAVE LOOKED INTO RECALLS. TURNS OUT THERE HAS BEEN SEVERAL RECALLS FOR VOLKSWAGEN TIGUANS 2017 IN REGARDS TO RECALLS SO I WANT THIS CHECKED OUT ASAP. *TR

NHTSA ODI #11324204

39,270 miles · Apr 12, 2020
Air Bags

THE AIRBAG LIGHT IS ON IN MY VEHICLE AND IT WAS NOT LISTED ON THE AIRBAG RECALL LIST. HAS THERE BEEN AN UNPUBLISHED UPDATE ON THE RECALL? THE CAR WAS IDLING IN DRIVEWAY.

NHTSA ODI #11320923

8,000 miles · Feb 20, 2020
Steering

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE …

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UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

NHTSA ODI #11310358

3,834 miles · Feb 3, 2020
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HIT A POT HOLE, LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. ALL AIRBAGS DEPLOYED ACCEPT THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT SUSTAINED HEAD CHEST, BRUISING INJURIES. HIS WIFE WHO WAS SEATED IN T…

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TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HIT A POT HOLE, LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. ALL AIRBAGS DEPLOYED ACCEPT THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT SUSTAINED HEAD CHEST, BRUISING INJURIES. HIS WIFE WHO WAS SEATED IN THE PASSENGER SEAT SUSTAINED INJURIES FROM THE SEATBELT WHICH CAUSED BRUISING AROUND HER NECK AND CHEST. HOWEVER, 40 DAYS LATER THE CONTACT WIFE PASSED AWAY FROM HITTING THE DASHBOARD WITH HER HEAD, SEATBELT PENSIONER CAUSED BY SEPTIC SHOCK. MEDICAL ATTENTION WAS CONTACTED WHICH THE CONTACTS WIFE WAS HOSPITALIZED FOR COUPLE OF DAYS. A POLICE REPORT WAS MADE AND TOWED THE VEHICLE TO A LOT. DAMAGES TO THE FRONT END WERE REPAIRABLE. ALL STATE WAS CONTACTED ABOUT THE ISSUE AND HAS STARTED A CLAIM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSE TEST. NO DEALER WAS CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V955000 (SEAT BELTS, AIRBAGS) AS A POSSIBLE CAUSE TO THE FAILURE WHICH WAS NOT INCLUDED IN THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 3,834.

NHTSA ODI #11306689

Mileage unknown · Jan 26, 2020
Electrical System

IGNITIONS SYSTEM NO WAY TO CRANK CAR WITH A KEY THEY PORT CHARLOTTE VOLKSWAGON REPLACED THE KEYLESS AND WAS ASKED WHAT WOULD A MOTHER AND CHILDREN WHERE STRANDED AND THE KEYLESS SWITCH GOES OUT AND HAVE NO WAY TO CONTACT SOMEONE AND NO KEY WILL WORK. SAFETY THERE IN DANGER

NHTSA ODI #11301922

Mileage unknown · Jan 26, 2020
Electrical SystemEngineUnknown Or Other

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOM…

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UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

NHTSA ODI #11301916

Official recalls

4

21V321000 · Unknown Or Other

May 5, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Consequence & remedy

Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

18V329000 · Unknown Or Other

May 16, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence & remedy

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

18V102000 · Air Bags:frontal

Feb 9, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

16V955000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module; Air Bags:side/window; Seat Belts:pretensioner

Dec 29, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence & remedy

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Additional source detail variants (4)

Seat Belts:pretensioner

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:passenger Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:driver Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Volkswagen Tiguan problems