2015 Volkswagen Tiguan

1 MONTH OLD AND BATTERY DISCHARGED, TOOK TO DEALER NO ISSUE FOUND , 2 YEARS LATER SAME ISSUE BATTERY DISCHARGED PURCHASED NEW BATTERY WORKED FOR 2 DAYS THEN WOULD NOT START AGAIN. ALTERNATOR NOT CHARGING THE BATTERY, TOOK TO DEALERSHIP THEY SAID NO ISSUE WITH ALTERNATOR OR BATTERY. WHEN I WENT TO START THIS IT SHOWED ALL THE LIGHTS ALL THE SYMBOLS AND THEN COMPLETELY BLANK.

I PULLED MY 2015 TIGUAN OUT OF MY GARAGE AND BACKED OUT OF MY DRIVEWAY. I STARTED TO DRIVE BUT THERE WAS A STOPPED SCHOOL BUS A BLOCK AHEAD OF ME WITH CARS STOPPED BEHIND IT. I DROVE ABOUT 20 FEET AT NO MORE THAN 5 MPH AND STOPPED BEHIND THE LINE OF CARS AHEAD OF ME. SUDDENLY I HEARD A LOUD EXPLOSION AND TINY WHITE SHARDS OF GLASS WERE COVERING ME AND THE ENTIRE CABIN. I LOOKED UP AND SAW MY SUNROOF HAD EXPLODED AND BUBBLED UP. I TURNED MY CAR AROUND TO RETURN HOME AND CHUNKS OF GLASS STARTED TO FALL ON ME. WHEN I WAS SAFELY BACK IN MY DRIVEWAY I CALLED MY VW DEALERSHIP (PLATINUM VW) AND SITE UNSEEN THE RECEPTIONIST TOLD ME A ROCK HIT MY CAR. I TOLD HER NO ROCK HIT MY CAR, I WAS BEHIND A LINE OF STOPPED CARS. SHE TRANSFERRED ME TO A SERVICE ASSOCIATE WHO ALSO, SITE UNSEEN, INSISTED A ROCK HIT MY CAR. AGAIN I PROTESTED AND WAS TOLD TO BRING IN THE CAR. BEFORE I COULD DRIVE IT, I HAD TO REMOVE AS MUCH OF THE GLASS AS POSSIBLE BY BREAKING IT OFF WITH THE BACK OF A SPATULA. I THEN DROVE TO THE DEALERSHIP. THEY TOOK MY CAR AND REFUSED TO LOAN ME A CAR AND TOLD ME I HAD TO PAY FOR A RENTAL CAR AND ALL REPAIRS BECAUSE VW IS NOT RESPONSIBLE. I REPEATED MY STORY TO THE DEALERSHIP AND THEY TOOK PHOTOS OF THE REMAINING GLASS. THEY CALLED THE NEXT MORNING TO INFORM ME THAT THEY HAVE "EVIDENCE" OF AN IMPACT OF A ROCK. THIS IS A LIE. NO ROCK HIT THE CAR. I, PERSONALLY, HAD TO "IMPACT" THE REMAINING SHATTERED GLASS TO REMOVE AS MUCH AS POSSIBLE SO I COULD DRIVE IT TO THE DEALERSHIP WITHOUT MORE FALLING ON ME. THEY REFUSE TO COVERED THIS UNDER WARRANTY AND INSIST I PUT A CLAIM INTO MY INSURANCE BECAUSE IT IS NOT A MANUFACTURING DEFECT. IT IS A MANUFACTURING DEFECT. NOTHING HIT MY CAR. MY CAR WAS STOPPED BEHIND A LINE OF OTHER CARS BEHIND A STOPPED SCHOOL BUS. THERE WAS NO FLYING DEBRIS. VW MUST TAKE RESPONSIBILITY FOR THIS AS THEY ARE WITH OTHER MODELS LIKE AUDI A3, A5 AND BEETLES.

THE SUNROOF GLASS EXPLODED WHILE WE WERE DRIVING DOWN THE FREEWAY. WE WERE SHOWERED WITH GLASS FRAGMENTS INCLUDING TINY SHARDS. SOME PIN PRICK SIZE INJURIES ON HANDS AND ARMS. WE WERE CRUISING AT 70MPH ON I-90 AT THE TIME OF THE EVENT. IT WAS ABOUT 65 DEGREES OUTSIDE AND WE HAD ONE REAR WINDOW DOWN FOR AIR SO INTERNAL TEMPERATURE WAS ABOUT THE SAME. *TR