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2011 Volkswagen Tiguan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

139 reports with mileage · 22 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 63 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports2 fire reports1 injury reports

What owners actually said

161 reports
45,116 miles · Aug 15, 2015
Air BagsElectrical SystemSteering

VEHICLE JUST OVER 45K AND WAS TOLD THE CLOCK SPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DIS…

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VEHICLE JUST OVER 45K AND WAS TOLD THE CLOCK SPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE OVER $750+ TO SERVICE. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE, IT SHORTED, AND TWO, THE COST AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. ITS VERY DANGEROUS NOT KNOWING IF THE CLOCK SPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN.

NHTSA ODI #10748922

68,000 miles · Jun 29, 2015
EngineVehicle Speed Control

I WAS TURNING LEFT OFF OF A HWY. I ATTEMPTING TO ACCELERATE TO 40 MILES AND THE CAR HESITATED LIKE IT WAS SWITCHING GEARS, DECREASED IN SPEED AND STARTED SHAKING. I PULLED OVER, CHECKED THE GAS CAP, - IT WAS CLOSED. TURN CAR OFF FOR A FEW MINUTES, RESTARTED, CAR STILL SHAKING. I DROVE THE CAR TO SAFE PLACE OFF THE ROAD. THE …

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I WAS TURNING LEFT OFF OF A HWY. I ATTEMPTING TO ACCELERATE TO 40 MILES AND THE CAR HESITATED LIKE IT WAS SWITCHING GEARS, DECREASED IN SPEED AND STARTED SHAKING. I PULLED OVER, CHECKED THE GAS CAP, - IT WAS CLOSED. TURN CAR OFF FOR A FEW MINUTES, RESTARTED, CAR STILL SHAKING. I DROVE THE CAR TO SAFE PLACE OFF THE ROAD. THE CAR WOULD NOT ACCELERATE PAST 20 MILES HOURS. I PUT THE HAZARD LIGHTS ON, BUT THEY KEPT GOING OFF. THEN I CALLED THE TOW TRUCK. THE CAR HAD RECEIVED SCHEDULED MAINTENANCE INCLUDING SPARK PLUG CHANGES TWO DAYS AGO, BUT THEN THIS HAPPENED. VOLKSWAGON DEALER SERVICE FOLKS SAID THE PROBLEM WAS THE IGNITION COIL MISFIRED. ORIGINALLY CHARGED 300 TO HAVE IT FIX, THEN DISCOUNTED AND PAID 200. I SEE THERE ARE NUMEROUS RECENT COMPLAINTS ABOUT THE IGNITION COILS IN THE YEARS AROUND MY MODEL YEAR, AND VOLKSWAGON RECALLED THE IGNITION COIL A FEW YEARS AGO FOR OLDER MODELS. I THINK THEY NEED TO EXTEND THE RECALL TO COVER THE 2011 YEAR. THIS IS A SAFETY HAZARD. I REPORTED IT TO VOLKSWAGON. THE CAR BEHIND ME ALMOST HIT ME IN THE BACK. A BLOCK FURTHER I WOULD HAVE BEEN ON A HIGHWAY DRIVING 70 MILES PER HOUR. I LOVE MY VOLKSWAGON, BUT THIS WAS A DANGEROUS SITUATION.

NHTSA ODI #10731124

15,324 miles · Jun 7, 2015
Engine

PROBLEMS STARTED AT 15,822 MILES. PARKING BRAKE SWITCH JAMMING. AT 44,690 MILES ENGINE AND EPC. LIGHTS COMES ON, ENGINE STALLS WHILE DRIVING. FOUND 2 FAULTS SET INECM FOR RANDOM CYLINDER MISS FIRES (P0300) AND MISS FIRES ON CYL 2 (P0302). CHECKED FREEZE FROM DATA AND FOUND FAULT WERE SET AT ENGINE START UP. PERFORMED DE-CARBAN S…

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PROBLEMS STARTED AT 15,822 MILES. PARKING BRAKE SWITCH JAMMING. AT 44,690 MILES ENGINE AND EPC. LIGHTS COMES ON, ENGINE STALLS WHILE DRIVING. FOUND 2 FAULTS SET INECM FOR RANDOM CYLINDER MISS FIRES (P0300) AND MISS FIRES ON CYL 2 (P0302). CHECKED FREEZE FROM DATA AND FOUND FAULT WERE SET AT ENGINE START UP. PERFORMED DE-CARBAN SERVICE, AT 45,400 OIL LEAK FROM DRAIN PLUG WASHER. LONG-LIFE WASHER ON DRAIN PLUG LEAKING. BLUETOOTH MALFUNCTIONING AND HAD TO BE REPLACED AT 49,084. ALSO PROBLEM AND FOUND INTERNAL MALFUNCTION IN NEW MODEL. AT 50,011 MILES, FOUND FAULTS FOR INTAKE MANIFOLD RUNNER POSITION SENSOR/SWITCH CIRCUIT RANGE PERFORMANCE. REPLACED INTAKE MANIFOLD AND RESEAL FUEL INJECTORS. AT 54,618 MILES, DRIVER SIDE HEADLIGHT BULB REPLACED. FOUND VALVE COVER GASKET LEAKING. AT 54,902 MILES FOUND VALVE COVER AND UPPER CHAIN COVER GASKET LEAKING. REPLACED VALVE COVER SEALANT, UPPER TIMING CHAIN COVER AND VACUUM PUMP GASKET. AT 63,186 MILES. FUEL RAIL PRESSURE TOO LOW, DETERMINED HIGH PRESSURE PUMP INTERNALLY FAULTY. AT 68.222 MILES DRIVER DOOR HINGES LOOSE. AT 68,222 MILES FUSE PROBLEMS. F16 BURNED AS WELL AS PANEL. HAD ALSO REPLACED FUEL PRESSURE REGULATOR FUSE. PROBLEMS ARE ON GOING. CAR IS UNSAFE TO DRIVE. IT STILL LOOSES POWER AND STALLS WHILE DRIVING. ENGINE AND EPC LIGHTS COME ON INTERMITTENTLY. VW USA IS AWARE OF THE PROBLEM, BUT WILL NOT TAKE RESPONSIBILITY AND DECLARE THE CAR UNSAFE. IT IS JUST A MATTER OF TIME BEFORE A MAJOR ACCIDENT WITH FATALITIES OCCUR.

NHTSA ODI #10723855

44,952 miles · Mar 27, 2015
Air BagsElectrical System

VEHICLE JUST UNDER 45K AND WAS TOLD THE CLOCKSPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO…

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VEHICLE JUST UNDER 45K AND WAS TOLD THE CLOCKSPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE PART COSTS $290 PLUS $400 IN LABOR COSTS. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE IT SHORTED, TWO THE PRICE IN LABOR TO REPLACE AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. THIS WAS A REAL PROBLEM WITH OTHER MODELS IN THE VW LINE UP, INCLUDING A HUGE RECALL FOR CHRYSLER. I REALLY THINK SOMEONE SHOULD LOOK INTO THIS ISSUE AND DETERMINE IF THERE IS A RECALL THAT SHOULD BE DONE HERE. VERY DANGEROUS NOT KNOWING IF THE CLOCKSPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN. *TR

NHTSA ODI #10702212

43,719 miles · Mar 8, 2015
Engine

WHILE OPERATING THE VEHICLE IT BEGAN TO SHAKE, LOSE SPEED--THE ECM WARNING LIGHT CAME ON--WAS DETERMINED THAT AN IGNITION COIL HAD FAILED--HAVE HAD A ANOTHER IGNITION COIL FAILURE IN FEB. 2015. *TR

NHTSA ODI #10692818

41,000 miles · Feb 9, 2015
Wheels

ALUMINUM WHEEL HAS CRACK IN IT WITH NO DAMAGE TO TIRE OR AXLE. TIRE WENT FLAT. ONE SERVICE PERSON SAYS DEFECTIVE. ONE WEEK LATER ANOTHER SAID "YOU MUST HAVE HIT SOMETHING", WHICH WE DIDN'T. I HAVE PICTURES. I HAVE ESCALATED AT VW. THEY DON'T WANT TO PAY FOR IT. NUMBER ON WHEEL IS: KBA 46696. *TR

NHTSA ODI #10682051

Mileage unknown · Jan 24, 2015
Electrical SystemFire

LAST WEEK MY WIFE TOLD ME THAT SHE COULD SMELL AN ELECTRICAL SHORT AND FEEL A BURNING SENSATION COMING FROM HER VW DRIVER?S SEAT WHILE SHE HAD HER SEAT WARMER ON. I IMMEDIATELY HAD HER TAKE IT IN TO THE LOCAL VW DEALERSHIP SERVICE CENTER FOR DIAGNOSIS. THIS ISSUE IS A FIRE HAZARD AND SAFETY ISSUE AS WE COULD NOT DRIVE THE CA…

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LAST WEEK MY WIFE TOLD ME THAT SHE COULD SMELL AN ELECTRICAL SHORT AND FEEL A BURNING SENSATION COMING FROM HER VW DRIVER?S SEAT WHILE SHE HAD HER SEAT WARMER ON. I IMMEDIATELY HAD HER TAKE IT IN TO THE LOCAL VW DEALERSHIP SERVICE CENTER FOR DIAGNOSIS. THIS ISSUE IS A FIRE HAZARD AND SAFETY ISSUE AS WE COULD NOT DRIVE THE CAR FOR FEAR THAT THE SHORT IN THE ELECTRICAL SYSTEM COULD CAUSE A FAILURE OF THE POWER ASSISTED SYSTEMS WHILE IN MOTION RENDERING THE CAR UNMANAGEABLE IN TRAFFIC. ADDITIONALLY, WE COULD NOT DRIVE THE CAR BECAUSE THE BURNING PAIN TRANSMITTED THROUGH THE DRIVER?S SEAT TO MY WIFE?S FLESH WAS PAINFUL ENOUGH TO POTENTIALLY DISTRACT HER FULL ATTENTION FROM DRIVING. BECAUSE OF THE POTENTIAL FIRE HAZARD AND SAFETY FAILURE?S WE MUST INSIST THAT VW TAKE FULL RESPONSIBILITY FOR THE REPAIR OF OUR VEHICLE AND REIMBURSE US PROMPTLY FOR OUR COSTS AND EXPENSES. *TR

NHTSA ODI #10678667

28,000 miles · Dec 26, 2014
Power TrainVehicle Speed Control

VEHICLE SHIFTED TO A LOWER GEAR (IT IS AUTOMATIC), ALMOST KILLING OUR FAMILY ON THE HIGHWAY. *TR

NHTSA ODI #10668315

54,000 miles · Nov 7, 2014
Fuel/propulsion System

CAR LOST POWER AND LURCHED, ENGINE LIGHT STARTED FLASHING, CAR WOULD NOT DRIVE OVER 20-30 MPH. WAS ABLE TO PULL CAR OVER OFF OF 2-LANE ROAD. COULD NOT START CAR. HAD TO HAVE A TOW. THIS IS THE SECOND TIME THAT THERE HAS BEEN A FUEL INJECTION SYSTEM PROBLEM AND THE FIRST HAPPENED ALMOST A YEAR AGO. THE FUEL PUMP WAS "BAD" AC…

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CAR LOST POWER AND LURCHED, ENGINE LIGHT STARTED FLASHING, CAR WOULD NOT DRIVE OVER 20-30 MPH. WAS ABLE TO PULL CAR OVER OFF OF 2-LANE ROAD. COULD NOT START CAR. HAD TO HAVE A TOW. THIS IS THE SECOND TIME THAT THERE HAS BEEN A FUEL INJECTION SYSTEM PROBLEM AND THE FIRST HAPPENED ALMOST A YEAR AGO. THE FUEL PUMP WAS "BAD" ACCORDING TO THE SERVICE DEPARTMENT. CAR WAS REPAIRED, ALONG WITH A REPLACED FUEL INJECTOR (2ND TIME). PICKED UP CAR AND PROCEEDED TO LEAVE THE DEALER. CAR WAS DRIVING LIKE A TRUCK AND WOULD NOT GO OVER 30 MPH. ENGINE LIGHT REPEATEDLY FLASHING, BAD FUMES IN CAR. WAS ABLE TO GET OUT OF TRAFFIC AND TURN AROUND AND MAKE IT BACK TO THE DEALER. TODAY IT'S THE COIL. AND "THIS IS A FLUKE" AND CAN HAPPEN AT ANYTIME. THEY ARE REPLACING THE COIL, BUT NOW WHEN WILL THE NEXT ONE HAPPEN? THIS 2011 TIGUAN HAS HAD NUMEROUS FUEL PROBLEMS SINCE I BOUGHT IT. ALSO, I DID EXPERIENCE THE EXTERNAL LIGHTS RECALL ISSUE AND THIS WAS FIXED EARLIER THIS YEAR. SEEMS THERE IS A LOT WRONG WITH THIS CAR AND NOW I HAVE NO IDEA WHEN THE NEXT ISSUE WILL HAPPEN AND WHERE I WILL BE WHEN THAT HAPPENS! *TR

NHTSA ODI #10653409

Mileage unknown · Oct 6, 2014
Fuel System, Gasoline

2011 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED, THE FAILURE HE EXPERIENCED, WAS NOT COVERED UNDER RECALL # 14V441000. *JB

NHTSA ODI #10640996

Official recalls

3

15V483000 · Air Bags:frontal

Aug 4, 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence & remedy

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

14V441000 · Fuel System, Gasoline

Jul 21, 2014

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Consequence & remedy

Consequence: A vehicle stall increases the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

13V569000 · Electrical System:wiring:fuses And Circuit Breakers; Exterior Lighting

Nov 22, 2013

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

Consequence & remedy

Consequence: If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

Additional source detail variants (2)

Exterior Lighting

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

Consequence: If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

Electrical System:wiring:fuses And Circuit Breakers

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

Consequence: If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA18003 · Air Bag Clockspring Failure

Opened Apr 18, 2018 · No close date supplied

Status: open (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Clockspring/spiral Cassette

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922

Additional source detail variants (3)

Air Bags:frontal:driver Clockspring/spiral Cassette

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922

Air Bags:frontal

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922

Air Bags

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922

RQ17009 · Air Bag Clockspring Failure

Opened Nov 13, 2017 · Closed May 4, 2018

Status: closed (inferred from source dates) · Air Bags:frontal; Air Bags:frontal:driver Clockspring/spiral Cassette

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.This Recall Query has been upgraded to an Engineering Analysis (EA18-003) to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 107626

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.This Recall Query has been upgraded to an Engineering Analysis (EA18-003) to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 107626

Air Bags:frontal

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.This Recall Query has been upgraded to an Engineering Analysis (EA18-003) to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 107626

PE15010 · Air Bag Clockspring Failure

Opened Mar 24, 2015 · Closed Sep 28, 2015

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Electrical System

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.

Additional source detail variants (3)

Air Bags:frontal

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.

Air Bags

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.

Electrical System

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.

PE13036 · Partial Loss Of Exterior Lights

Opened Nov 4, 2013 · Closed Feb 28, 2014

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Exterior Lighting; Exterior Lighting:back Up Lights; Exterior Lighting:back Up Lights:switch; Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Exterior Lighting:fog Lights; Exterior Lighting:fog Lights:switch; Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:hazard Flashing Warning Lights:unit; Exterior Lighting:headlights; Exterior Lighting:headlights:concealment Devices; Exterior Lighting:headlights:high/low Beam Dimmer Switch; Exterior Lighting:headlights:switch; Exterior Lighting:tail Lights; Exterior Lighting:tail Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Additional source detail variants (21)

Electrical System

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Electrical System:wiring:fuses And Circuit Breakers

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:back Up Lights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:back Up Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:brake Lights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:brake Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:fog Lights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:fog Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:hazard Flashing Warning Lights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:hazard Flashing Warning Lights:unit

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:hazard Flashing Warning Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:headlights:concealment Devices

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:headlights:high/low Beam Dimmer Switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:headlights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:headlights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:tail Lights:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:tail Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:turn Signal:flasher Unit

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:turn Signal:switch

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting:turn Signal

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

Exterior Lighting

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.

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