2024 Volkswagen Taos

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was driven to the shoulder of the road. The check coolant warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact inspected the vehicle and noticed that when the vehicle was serviced at the dealer, the coolant reservoir cap was not tightened properly. The vehicle was towed to the dealer; however, the vehicle had not been inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated for an extended period before suddenly accelerating rapidly, almost causing a crash. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis but stated that the failure was turbo lag, which was not necessarily a failure with the turbo charger. The contact was informed that the failure was a known issue with the manufacturer; however, there was no fix available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 2,500.