2023 Volkswagen Taos

On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.

The blind spot warning and rear cross traffic warning features are listed on the VIN for my vehicle which I purchased new. However, they are not on the vehicle, I was not told they were not on the vehicle, and I didn't sign anything saying they were not on the vehicle. How can the ADAS (adaptive cruise control, lane departure warning) work without these key features? I don't trust VW to tell me if these other features work and I'm concerned for my safety to try these out.

Within the first 24 hours of picking up this new car warnings for 3000rpm max appeared, engine overheating and potential damage to engine components appears and engine functioning was decreased, exhaust control malfaction message, and electronic engine control message with associated symbol for lane assist warning message. When the electronic engine control message with checklight appeared, acceleration was impaired and it was difficult to speed up on the road. There was the potential for fire and gasoline explosion and risk to drivers and passengers due to possible collision accidents. I have brought the car to the dealership and was turned away the first time due to being told it was low voltage. While drive home the EEC message, electronic engine control malfunction with warning light appeared again and I called and said I was going to drive back to the Volkswagen dealership and this time they took the car. This was a worrisome experience for me. .