2022 Volkswagen Taos

I am reporting serious electrical/CPU defects and dealership workmanship issues with my 2022 Volkswagen Taos. Since purchase, the vehicle has shown repeated electronic malfunctions: dash blackouts, HVAC/remote start errors, infotainment resets, and a cooling fan that ran 24+ hours after shutoff. Warning alerts are delayed or absent (no warning before head gasket failure at 42k miles; oil-level alert appeared 8 weeks after a dealer oil change; turbo underboost fault only appeared 9 months after a missing O-ring). Independent scans (AutoZone) have shown generic fault codes (ABS communication error), while Volkswagen dealerships repeatedly reported “no faults found.” Service staff told me they only read “VW codes,” ignoring generic ones that point to safety problems. Major events tied to these failures: Nov 2024: Head gasket failure at 42k miles, no warnings triggered. Aug 2025: Turbo charge pipe disconnected at highway speeds, car went into limp mode. Independent shop documented it “must have come loose or was not properly installed.” Sep 2025: EPC again; dealer found missing O-ring on intake pipe, likely from Nov 2024 repair. These failures have repeatedly stranded me in limp mode with my child in the car. The CPU’s failure to log and alert is a systemic defect. A similar delay with steering or braking could be deadly. I have raised concerns with Fox Valley Volkswagen since 2022 and sent certified letters in Sept 2025. They denied responsibility, calling each failure “unrelated.” Volkswagen of America also pushed me back to the dealer. This is not a one-off repair issue. It is a systemic CPU/electrical defect suppressing warnings until after failure, compounded by sloppy workmanship. My car is unsafe to drive. I request investigation into VW’s diagnostic practices, CPU/sensor monitoring delays, and dealer handling of safety-critical repairs. I have Service reports but I ran out of room and they couldn't be attached with the rest of the documents below.

Stepping in the gas, the car takes about 4-5 seconds before it speeds up after each stop. When pulling out of a drive, the car sputtered and the check engine light was flashing and the Start/stop error came on. The delayed driving happens every time I drive the car. Only have about 44k miles on it. I have had multiple people almost rear end me. I have had the car for about 3 weeks now.

Filled my tank with gas. Got into the vehicle and started if and could almost immediately smell gas in cabin. Thought maybe I got gas the wasn’t good. Refilled twice with premium gas and smell did not go away and you could then smell it outside of the vehicle as well. Very strong, drive it to my VW Service Dealef to have it looked at then.

Took my 2022 VW Taos in for its 20,000 mile service. Upon picking up the vehicle I was told everything looks great and I'm going to want to watch my rear brakes, the pads are worn 50%. I inquired as to wear on the front, near new at 11. I had also asked if they could check on the sluggish or jack rabbit take offs. They said that had been corrected thru a computer update at a previous visit. I said it was minimally improved? and had hoped VW had figured out the cause. I dwellled on the rear brake issue overnight, discussed the situation with my BIL, and called my service advisor in the am to say we believe the sluggish/rapid acceleration isn't brake related, but rather the brakes aren't completely releasing during stop to acceleration. He said he suspected that also and discussed it with his service manager who agreed. He said they submitted an inquiry and are asking VW to look in to this and as my rearbrakes are out if warranty by my "in service date", to see if VW will waive the pad replacement for low odometer. I've complained about and filed a NTHSA report for the acceleration problem a couple years ago. This is still a serious safety issue and abuse of the paying public.VW needs to step up before someone has to die. Brakes are nothing you wanting failing doing 70 mphs on I-90 thru mountain passes. Please follow-up and seek a resolution from VW. In the meantime I saw someone posted VW has a new brake pad as if May 2025. Guess I'll be paying for the replacement. P.S. I still don't have 20,000 mile on it. Ridiculous to be replacing rear pads!

The vehicle has ongoing acceleration delay and jerking under normal driving, along with repeated premature rear brake wear and a major coolant leak that required head gasket replacement. The most recent incident occurred on August 8, 2025, immediately after picking up the vehicle from a service visit for the acceleration concern. Two separate throttle delays with a sudden jerk forward occurred at approximately 5:47 PM and 5:50 PM in moderate city traffic at 79°F. These incidents put my safety and the safety of other drivers at risk, as delayed acceleration can prevent safe merging, crossing, or passing. Within the first 25,000 miles of ownership, the vehicle has also required one rear brake replacement and a second replacement was recommended due to premature wear, which could reduce braking performance and stopping distance. Additionally, a coolant leak ultimately required head gasket replacement. Suspension components, including a knuckle, have also been replaced under warranty. The acceleration problem has been reported to authorized Volkswagen dealers, but was documented as “could not reproduce” despite occurring minutes after pickup. Coolant leak and brake issues have been confirmed and repaired or recommended for repair by dealers. There were no warning lights or error messages prior to the acceleration incidents.

2022 VW Taos 2 instances of fuel level sensor failure. Fuel gauge reported 1/2 tank fuel level remaining when fuel tank was empty. In both instances the vehicle stalled without warning. 1) [XXX] - [XXX], fuel level sender float rod detached. 2) [XXX] - [XXX], Fuel level sensor malfunction. Both instances occurred while on state highways and car was able to be moved to the roadside safely. Had this occurred while on an interstate during heavy traffic, it is unlikely that the vehicle and driver could have been moved to safety. Dealer repaired both under warranty however, although requested, neither part was retained for customer inspection. There were no warning lamps, messages or symptoms before the vehicle stalled. Both repaired under warranty by Volkswagen of Wesley Chapel, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.