2022 Volkswagen Taos

In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled

This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.

The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, there was an abnormal squeaking sound coming from the brake pads. The vehicle was taken to a local dealer where the brake pads were replaced. The contact stated that the brake pads were replaced recently; however, the failure persisted. The vehicle was taken to the local dealer for a second time, and it was determined that the brake pads were worn. The vehicle was repaired. The contact stated that while searching online, she became aware of the failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.

The contact owns a 2022 Volkswagen Taos. The contact stated that while the vehicle was parked, his daughter attempted to start the vehicle; however, the vehicle failed to respond as intended. No warning lights were illuminated. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed, and the contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

From the start, car regularly needed coolant topped off. Dealer said there was no issue. At 68,000 miles other mechanic noticed a major oil leak. Took it to dealer and needed cylinder head gasket replaced. Apparently there are many many people with a similar issue. I however did not discover it until I was out of warranty. They should not be getting away with this. This is a near $4,000 repair I have to come with out of pocket (plus interest) which is due to manufacturing defect and not simple wear and tear.

2022, Volkswagen Taos VIN: [XXX] Dealer Servicing:Nailey Volkswagen, 1550 Mansell Road, Alpharetta, GA 3009 We have owned this vehicle since [XXX]/2022 and I’m starting to regret buying it. We have had a ton of random things gone wrong with this vehicle, like Fluids Leak, Faulty Cylinder Head Gasket, Coolant Leak, Check Engine Light ON doesn’t function sometimes. This Car stayed with Dealer Service Center more than in my drive way. We are completely fed up with this car., and we are totally concerned and scared as my son drives this car., with all the mechanical issues I am seeing, it’s really getting worried of his security with this car. Overall, the car was with the DEALER is 7+ Months in the last 21 Months I own this car. I’m super annoyed with this whole situation. Today I dropped it off again, after receiving the car just 5 days ago from OIL CHANGE and I see Check Engine Light ON…. Dealer don’t have LOANER CAR to support my son job and his classes during summer. Moreover, I am not comfortable taking the car back… you guys rather buy this back… or get a more stable model for my son…. We cannot accept this car anymore…. WE DON’T FEEL SAFE FOR MY SON TO DRIVE THIS CAR., Appreciate your immediate attention into this for resolution… if not I need to find other ways going legal with this issue to US Government, BBB and so on… INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)