Yesterday afternoon, while driving on I-55 in heavy Chicago Saturday traffic, my Taos 4Motion stalled out (mid-drive) in the middle lane of I-55, and I was nearly smashed into by several vehicles. My gas pedal didn't work, and yet my car appeared to be on. In an effort to find a way out of danger as fast as possible, I managed t…
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Yesterday afternoon, while driving on I-55 in heavy Chicago Saturday traffic, my Taos 4Motion stalled out (mid-drive) in the middle lane of I-55, and I was nearly smashed into by several vehicles. My gas pedal didn't work, and yet my car appeared to be on. In an effort to find a way out of danger as fast as possible, I managed to get the car going again, only to have it stall out a second time (mid-drive) while trying to get onto a shoulder to safety. I was nearly smashed into again. Three hours after a VW roadside assistance tow truck got to me, I learned that a mere six days after I purchased my Taos 4Motion, VW issued (1) a recall on the specific problem I have described, and more importantly, (2) issued a stop-sale order on Taos models with 4Motion. I was never informed of this recall, and I have since learned VW is not sending notice of this recall until October 5, 2021. This is unacceptable. People could die, and no one is saying anything. I spoke by telephone with Nick Faciano of VW Crystal Lake Illinois this morning--my dealership--and he informed me that he had spoken with VW corporate representative that morning and that, and I quote directly, "I even contacted Volkswagen corporate this morning and again, they're still telling us not to contact the customers, that they're doing it." Obviously, this has not been done. And it's already too late for me to be notified. What about the next person? Will someone have to be smashed on I-55 or anywhere else, and die, before VW does something about it? A recall that customers are not notified about when a stop sale order has been put in place is irresponsible and calling for a lawsuit---peoples lives are on the line.
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