2022 Volkswagen Taos

​This statement is to formally document my ongoing and serious concerns regarding my 2022 Volkswagen Taos, which has been in and out of the Pasadena Volkswagen, California, service department for the past three weeks due to a persistent fuel smell and related fuel system issues. ​Despite the recent maintenance and attempted repairs, the vehicle continues to exhibit these dangerous problems. Most alarmingly, during a recent incident, the vehicle almost completely shut off while I was driving on the freeway. This is a critical safety hazard, and the safety of my family is paramount. I cannot accept driving a vehicle that poses such a risk of breakdown in traffic. ​Adding to my unease with the fuel issues is the fact that this specific vehicle has also previously required repair for seized rear brake calipers. Given the numerous reported complaints about the 2022 VW Taos model and the repeated, severe issues my own vehicle has experienced—from brake failure to dangerous fuel system problems—I am profoundly concerned about its reliability and long-term safety. ​The continuing issues make it difficult, if not impossible, to drive this vehicle without significant anxiety. I request an urgent and definitive resolution to these safety-critical fuel problems.

I am reporting serious electrical/CPU defects and dealership workmanship issues with my 2022 Volkswagen Taos. Since purchase, the vehicle has shown repeated electronic malfunctions: dash blackouts, HVAC/remote start errors, infotainment resets, and a cooling fan that ran 24+ hours after shutoff. Warning alerts are delayed or absent (no warning before head gasket failure at 42k miles; oil-level alert appeared 8 weeks after a dealer oil change; turbo underboost fault only appeared 9 months after a missing O-ring). Independent scans (AutoZone) have shown generic fault codes (ABS communication error), while Volkswagen dealerships repeatedly reported “no faults found.” Service staff told me they only read “VW codes,” ignoring generic ones that point to safety problems. Major events tied to these failures: Nov 2024: Head gasket failure at 42k miles, no warnings triggered. Aug 2025: Turbo charge pipe disconnected at highway speeds, car went into limp mode. Independent shop documented it “must have come loose or was not properly installed.” Sep 2025: EPC again; dealer found missing O-ring on intake pipe, likely from Nov 2024 repair. These failures have repeatedly stranded me in limp mode with my child in the car. The CPU’s failure to log and alert is a systemic defect. A similar delay with steering or braking could be deadly. I have raised concerns with Fox Valley Volkswagen since 2022 and sent certified letters in Sept 2025. They denied responsibility, calling each failure “unrelated.” Volkswagen of America also pushed me back to the dealer. This is not a one-off repair issue. It is a systemic CPU/electrical defect suppressing warnings until after failure, compounded by sloppy workmanship. My car is unsafe to drive. I request investigation into VW’s diagnostic practices, CPU/sensor monitoring delays, and dealer handling of safety-critical repairs. I have Service reports but I ran out of room and they couldn't be attached with the rest of the documents below.

Stepping in the gas, the car takes about 4-5 seconds before it speeds up after each stop. When pulling out of a drive, the car sputtered and the check engine light was flashing and the Start/stop error came on. The delayed driving happens every time I drive the car. Only have about 44k miles on it. I have had multiple people almost rear end me. I have had the car for about 3 weeks now.

Car dies/stalls while in drive when adaptive is engaged. Entertainment / navigation system has quit working despite multiple times I’ve reset. Acceleration is dangerous at times and accelerates too quickly. Also seems to be sluggish due to fuel injector issues requiring me to press gas pedal harder to maintain speed. Windows don’t always respond to button and seem to stall. Check engine light keeps coming on despite being cleared . I only have 28,000 miles.

The contact owns a 2022 Volkswagen Taos. The contact stated that the vehicle failed to exceed above 10 MPH, with the check engine and the EPC warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic linked the failure to failure to NHTSA Campaign Numbers: 23V214000 (Fuel System, Gasoline), 21V651000 (Fuel System, Gasoline), and Technical Service Bulletin 1523/01. The mechanic referred the contact to the dealer. The dealer was contacted and confirmed that the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not covered under recall and that the vehicle had exceeded the mileage for coverage. The failure mileage was 67,168.

The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.

First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.